sickmanfraud
Well-Known Member
The faulty units are not a random occurrence because there are just too many reports of them. At this point, it's a clear manufacturing defect. Customers should not have to pay shipping both ways to get it resolved. The wait alone is unfair enough. I get that we all agreed to the terms and conditions of purchase. I'm just saying this should be done out of courtesy.
Unless you have access to the sales you have no way of knowing a percentage of defective units. We have no idea of how many Tinymight units were defective and we have no idea of how many units are in the hands of satisfied customers.
If the number of broken units is an issue for you do some more research and see the percentage of defective units.