The inner glass in my Tinymight broke as I was inserting the stem... I was just twisting gently as I had done 100's of times before and I heard a crack, opened it up and confirmed broken glass everywhere.
Sent an email last week but never heard back. Has anyone had a successful repair recently? Are they even replying to emails anymore?
Just noticed nobody gave you a meaningful answer. That glass sleeve breaks easily, not your fault. The company is atm extremely delayed in regard to their emails. But rest assured that you will be sent a pack of replacements sleeves in due time. They are user-replaceable provided you have a Torx bit set handy. I know it's rough atm, prompt email would be preferred!