you're right, they need to throw in a well thought out instruction book with ALL of their products. If you look back at my first posts you'll see me preaching the same thing, i think everybody does when they first join, which should be a sign to THC that they need to make some headway on that instruction booklet, hopefully they're working on it for the Hercules version 2.
While I understand (I think) the frustration and your expectations and all, I hasten to question your choice of terms. The quite obviously don't "need to throw in a well thought out instruction book with ALL of their products". They are doing just fine without it. There is no
need at all. I get it's a popular 'buzz word', it makes the speaker out to be an authority and all, but I think it's over used and inaccurate.
You might
think or
believe they should (seems like the case...), but there is no such
requirement. It is not needed, much as many might like it. And lack of such instructions is, I suggest, the
norm for the industry? IMO the lame attempts you sometimes get aren't worth the trees cut down to print them on for the most part. I own a fair number of vapes but can't think of a single one that came with detailed instructions for doing something illegal in most cases? IMO to a large extent knowing how to use this (or any other)
tool is the responsibility of the owner, not the maker.
You're free to write and offer some instructions of your own as I've done a few times, it's generally well received.
Since you've correctly noted that many have said this sort of thing before, it's a safe assumption it's been considered by D9 already.
Again, I understand and support the frustrations and perspective, but I think the use of the term 'needs' is not correct and the entire topic is getting mighty close to 'trying to teach granny to suck eggs'?
OF