The NEO by Prrl Labs

Black_Prrl

Manufacturer of the Neo and Terp Surfer
Manufacturer
I got the Neo as a gift after 420 this year. It has worked great with the sticky brick injector bowl (2/3 diamonds!). Last night the chimney slid out and it looks like the glue melted off. Is this a DIY repair or should I contact the manufacturer? I see a chimney repair option on the site, but the chimney is still mint. There are some streaks of white glue on the quartz glass. I'm not sure how to remove it and what to use to fix it back on over the coil but it seems like a simple repair with the right materials.

Hey, @thegreenmenace. Sorry to hear that the bonding ceramic failed! The bonding ceramic is 99.9% pure alumina ceramic, but we had a batch where some expired solution was used. We're happy to repair that for you. Please DM me your order # if you have it and we'll get you a pre-paid return label strait away.

-Mark
 

coolbreeze

Well-Known Member
Big tasty hits at zero diamonds:
IMG-1328.jpg
 

simba

@weedanwine
I really like the idea of the Neo, but after reading this whole thread there are some things that I'm not sure about.

With every other 510 attachment vape there are concerns about the coils glowing yet it seems to be a marketing point with the Neo, is that because of the different material the Neo uses? Because of the proprietary nature of the material it seems we have to take it on faith that there are no potential health risks. Just because the material is used in aerospace applications doesn't mean it was meant to be heated and inhaled

We've run it for thousand of thermal cycles without noticeable degradation.

Without noticeable degradation using your eyes or using other instruments?

We have a one-year limited warranty, which is voided if the NEO is removed from the battery mod

This part seems a little hostile IMO, might just be how I'm reading it 🤷🏽‍♂️ like many others have said, I would love to use this in a horizontal configuration rather than vertically. But it seems if you use something like the picture below you're voiding the warranty

Something a little different :p

As I said, I love the concept, but it's a lot to spend with the concerns that I have. Especially as it seems that I'd need to order direct and be hit with import fees.
 
simba,

Abele Rizieri Ferrari

Well-Known Member
I really like the idea of the Neo, but after reading this whole thread there are some things that I'm not sure about.

With every other 510 attachment vape there are concerns about the coils glowing yet it seems to be a marketing point with the Neo, is that because of the different material the Neo uses? Because of the proprietary nature of the material it seems we have to take it on faith that there are no potential health risks. Just because the material is used in aerospace applications doesn't mean it was meant to be heated and inhaled



Without noticeable degradation using your eyes or using other instruments?



This part seems a little hostile IMO, might just be how I'm reading it 🤷🏽‍♂️ like many others have said, I would love to use this in a horizontal configuration rather than vertically. But it seems if you use something like the picture below you're voiding the warranty



As I said, I love the concept, but it's a lot to spend with the concerns that I have. Especially as it seems that I'd need to order direct and be hit with import fees.
You in EU? Could also try the classifieds here. I know at least one member (me) who has a unit they haven't been using and could consider parting ways with.
 

simba

@weedanwine
Based in the UK, and given the number of options in general (so much VAS🤣) I'd probably get something else over a 2nd hand Neo. That said, if all my concerns were settled I'd probably just import it.
 
simba,

Black_Prrl

Manufacturer of the Neo and Terp Surfer
Manufacturer
Hey, all! Hope your summer has been a good one! We just got back from a great show at Champs in Vegas... wild.

Several of you have asked about a WPA and we've found a manufacturer that we think can deliver the kind of quality we're seeking. We just got a 3D print back to check tolerances and fit. It's a bit rough, but we're excited by the look and feel!

The bowl is 14mm deep with a ledge for the titanium screen. It's also designed to accommodate the quartz cup from the Terp Surfer if you are packing a smaller amount. The internal wall is a smooth taper from the ledge to the bottom of the joint. So, the airflow should be extremely uniform with minimal hotspotting. The plan is to make it out of boro, but we may go with ceramic if we run into wall thickness issues.

-Mark

https://flic.kr/p/2nCi7hL
https://flic.kr/p/2nCjreH
 

coolbreeze

Well-Known Member
Hey, all! Hope your summer has been a good one! We just got back from a great show at Champs in Vegas... wild.

Several of you have asked about a WPA and we've found a manufacturer that we think can deliver the kind of quality we're seeking. We just got a 3D print back to check tolerances and fit. It's a bit rough, but we're excited by the look and feel!

The bowl is 14mm deep with a ledge for the titanium screen. It's also designed to accommodate the quartz cup from the Terp Surfer if you are packing a smaller amount. The internal wall is a smooth taper from the ledge to the bottom of the joint. So, the airflow should be extremely uniform with minimal hotspotting. The plan is to make it out of boro, but we may go with ceramic if we run into wall thickness issues.

-Mark

https://flic.kr/p/2nCi7hL
https://flic.kr/p/2nCjreH
I'm in!
 
Hey, @thegreenmenace. Sorry to hear that the bonding ceramic failed! The bonding ceramic is 99.9% pure alumina ceramic, but we had a batch where some expired solution was used. We're happy to repair that for you. Please DM me your order # if you have it and we'll get you a pre-paid return label strait away.

-Mark
I received my Neo and some goodies today. Thank you for the exceptional service Mark!
 

Black_Prrl

Manufacturer of the Neo and Terp Surfer
Manufacturer
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