They want $30 to clear or replace the bottom screen. I consider this very reasonable considering that I used this thing as my daily vape almost every day and/or night for 19 months.
I've now done what CS at FF said to do--running it at top heat until the light turns steady red, repeat 5 times--twice, and it has improved but its still not great. I've also put it through several additional rounds of upside-down isoing. So I'm giving up on the home remedies as my old eyes and hands can't poke each hole with a skinny needle. If they can get it back to like new for $30 plus reasonable postage, I will be a happy camper.[/QUOTE]
PS: Given the near daily/nightly use of this device for 19 months, and even having become less enthusiastic about the FF2, I am still so impressed with the build quality and the engineering. Having thoroughly cleaned it to try and solve the problems, it looks essentially brand new, except for the bottom plate(and cheap replacements are available). I took it partially apart, and the fit and finish of the magnesium(?) body is still just excellent. Though its not perfect--I don't think we've got any "perfect" vapes yet, but thank god they're still evolving--it remains a superlatively thought out and constructed vaporizer. I find myself thinking that for the couple of times a week non-obsessive vaper, (as opposed to the couple of times a evening, or more!) this is still perhaps the finest on-demand unit for folks who don't want to mess with torches.