His_Highness
In the land of the blind, the one-eyed man is king
Doesn't sound like the reset will fix this but just in case ... did you try the reset below:So I put the TB on to charge before bed and woke up to it with all lights off on the puck. Unplugged/replugged in and noticed it was 3 full lights and 1 light flashing, still wasnt fully charged. Odd that it kinda stopped charging and went off. No big deal, it finished up in under 30 minutes. Filled a basket and got ready for the 1st use of the day and after powering on with 3 clicks of the puck, I set my temp to 1 and pressed the fire button once to start session and I got a little noise from the puck. Sounded like someone put their lips to a harmonica and barely blew into it. It was not a loud noise but one I picked up right away. Now it pretty much does it every click of the fire button.
I have recorded a video, I just don't have an account for any services that allow you to upload/host a video to link it here. Any suggestions on how to get a video link here other than signing up for yet another account that I'll hardly ever use?
1. Press both the power select and fire buttons together quickly 5 times. The puck will only power on again after connected to charge cable.
2. When charging, if charge is too slow, remove the cable, wait about 10 seconds and reinsert the cable.. sometimes the battery trickle charges and needs to be disconnected and reconnected for the charging chip to recognize fast charging.
3. Finally, even when the battery indicates it's fully charged when plugged in to charge by indicating four solid blue lights or no lights indicating charging.... Unplug and reconnect the charger to make sure the battery is full indicated by "four flashing blue lights". If 4 blue doesn't flash when the charge cable is reinserted, then the battery is still only 80% charged and slowly trickle charging the remaining 20%. Unplug and reconnect to reset the charge until you confirm 4 flashing lights when the charge cable is removed and reconnected.