hello everyone im sorry to have my first post to be of a negative nature but ive had the week from hell with that namastavapes.ive been vaping for a good few year 3-5 i cant remember,i bought the herbalaire maybe 3-5 year ago or more,my first one.still running now never a problem.i needed a portable so i bought the solo when they first came out,great machine but it was a pain having to carry the glass pipe around in a glasses case and its not very discreet so i sold me m8 it for use in his house mainly.so i did a bit research and found a new one that would be ideal as it has the bullets and i had a cartridge kit.well like hundreds of others the c.nt melted.(pinacle pro)i contacted the lad i bought it off,he sent them details and this nick said no problem send it back.i sent it to an address in ireland £4:30 they got it last saturday.i give the instruction in a letter like they asked,(exchange for dav ascent)my address/carbon fibre model and the water tool adapter as they said to keep the water tool or gbong.this is where the chat and that went wrong,i think they are in a hurry to get yer money and thats it,i may be wrong but ive read a lot of bad things so far.anyway after all the agro,the lad said they would post it off wedensday,i got no tracking number till today fedex,champion i thought.i check fedex online chat and the responce nice,please hold why we confirm etc.(unlike namastevapes chat trish)they said it would be with me by 6pm.i sent that message to the lad i bought it off.within 5 minutes he said they have sent him it ffs i thought.then when i try to mention out on facebook they just block it.i get a message off this lad saying he,s a managing director or something,called sean,saying to give me my number,i write a hole page out,go to send and it says block.im fuming really to the point i want to chop there heads off. they have blocked my facebook post,waited 10 minutes on the live chat this after first bit of chat,i had to switch off in the end.i really do think a lot of people will get stung by these flyby companys it probably will be gone soon.they have sold fakes.i had a lung full of plastic when mine melted.do they care,i mean i hear people saying they are they just good copy,s maybe not all namasts stuff but hey do these fakes have medical grade parts and plastic caseins etc.they killing peoples lungs they might as well smoke tobacco ! vaping supposed to be healthier hey.anyway i got a refund off the guy i bought it off but im still down the £4:30 for sending it off,and all my time wasted with them this week.not to mention ive not been able to go out as i need one to do my thing.reviews need to be done a few month after buying or when they break down not on how fast they ship.the pinacle would of been the bees knees had they not made it for oil/waxes,look at whats happened through trying to appease everyone,i mean its the ideal stealth vape for me had it just went up to the top herb temp.bullets alread loaded with herb,where can u be stealthy burning oils and waxes resins etc.well this journeys not over with yet.does anyone know where i can buy a real safe ascent or something,i got it down to pin pro/ascent i dont think the pax will be right for me.if anyone has read all this thanks,from a very frustrated lad.