Totally ghosting me.any word yet on Plenty from storz and bickel
Totally ghosting me.
It used to be nearly impossible to contact anyone from S&B. Now, to make matters worse, they hide under a canopy (pun intended).
They always have been. I think they used to be worse actually, if you can believe it.
I used to just call the sales department no matter what i needed and have them forward me to customer service. Someone is more likely to answer you there.
Dear **** ****,
Thank you for your message.
The direct metal-on-metal contact in the VOLCANO HYBRID is needed for the convection and conduction heating and for achieving the best vaporizing results both with the balloon and the tube. While we only use high-quality materials in the VOLCANO HYBRID, an overtightening of the threads when screwing on the Filling Chamber can lead to undesired wear.
The VOLCANO CLASSIC works solely with convection heating, which means it does not require the mentioned contact between Filling Chamber and heater.
The MIGHTY and CRAFTY (+) devices feature convection and conduction heating. However, the filling chamber in these devices is permanently installed and is non-removable. Please rest assured all devices undergo thorough internal testing and external approvals.
The Filling Chamber of the PLENTY consists of stainless steel, which makes it durable and minimizes wear.
If you have any further questions, please do not hesitate to contact us again.
Glad you got through to them. But we already know the filling chamber is stainless. Its the AL element on top of the Plenty heater that is of concern.Well, after a few weeks, S&B replied with the following:
Seems they are saying the Plenty is stainless, and not a concern...
No need to disassemble. Just take the filling chamber off and look on top, its the metal ring on top of the Plenty heater that connects to the filling chamber to create conduction.Are there any disassembly pictures of this element? I wouldn't mind taking a closer look.
No need to disassemble. Just take the filling chamber off and look on top, its the metal ring on top of the Plenty heater that connects to the filling chamber to create conduction.
So how do you guys feel about the performance ? I just got one I'm excited I love my mighty.. So I'm hoping that it pumps out x2 the vapor...
What’s the problem? The plenty chamber is all stainless steel, I don’t get what your issue with the answer is?My email to S&B:
I recently purchased a Plenty and started reading recently that there have been some issues with metal dust accumulating on the heating element of the Plenty, similar to the issue with the Hybrid. I have been wiping down my Plenty's heating element and am consistantly getting grey metal residue when i do. I hear that you are working diligently on fixing the Hybrid, but what about the Plenty?
Their response:
Thank you for your message.
The direct metal-on-metal contact in the VOLCANO HYBRID is needed for the convection and conduction heating and for achieving the best vaporizing results both with the balloon and the tube. While we only use high-quality materials in the VOLCANO HYBRID, an overtightening of the threads when screwing on the Filling Chamber can lead to undesired wear.
The VOLCANO CLASSIC works solely with convection heating, which means it does not require the mentioned contact between Filling Chamber and heater.
The MIGHTY and CRAFTY (+) devices feature convection and conduction heating. However, the filling chamber in these devices is permanently installed and is non-removable. Please rest assured all devices undergo thorough internal testing and external approvals.
The Filling Chamber of the PLENTY consists of stainless steel, which makes it durable and minimizes wear.
If you have any further questions, please do not hesitate to contact us again.
Best regards,
So, they are totally sidestepping this question.
It is not the filling chamber i inquired about. This is like some legal shit a company lawyer wrote to automatic reply to any safety issues.
That picture was taken after a good scrub until qtips remained clean, can't wipe off galled metal.@LesPlenty 's ring...while it look like it could use a wipe down or two, is not IMO alarming.
Ah, I couldn’t see that clearly.That picture was taken after a good scrub until qtips remained clean, can't wipe off galled metal.
Me personally...no problemo.I guess I’m asking, do you feel that your Plenty presents a health hazard?
S&B are saying it’s stainless steel, not aluminum. Or is it just the filling chamber that is stainless steel which still mates with the aluminum ring around the heater? So confusing, I’ve been on the fence about getting a plenty for a back up after purchasing a hybrid.Me personally...no problemo.
I overstuff my bowl with herb so I doubt anything would get past that anyway.
I had talked to a couple of people via PM over the last year or so that were enquiring about the Plenty and I informed them that OCD people should look elsewhere due to how it scratches up on the aluminium surface.
Here is a pic showing how the dissimilar metals wear on each other, hope it helps,So confusing,
I use my Plenty daily(1x1+g bowl before bed), Vapcaps with a cap...rarely, with a WoodScents instead of a cap also dailybut not for daily use