Hi Ojan,
Ploom sent me an email requesting some HD photos of my device. I have replied on Monday but still no answer from them, I would like to know about if my unit is a genuine one as I need to speed up the refund process from eBay.
Thanks
Hmm that does seem a bit long for an update, sorry about that. Can you PM me your case number or email address? I'll see what's up.