Discontinued Pax 2

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zor

Well-Known Member
I've posted a few times that I don't need to "stir" per se nor do I bother with an extra screen. Regardless of how much I load, after I'm done at a temp setting I'll pop off the oven cover and use the long edge to press down and tamp the oven load. 2 quick presses on each side and I pop it back on and raise the temp. By the time I'm done I have a nice uniformly browned batch of ABV. If I don't do this I've noticed that occasionally there will be very small flecks of green or dark green herb on the top layer of the oven, but if I continue to vape (and at this point the flavor is gone) they too will brown.

From my experience alone I will say that you don't need anything else to get fantastic results from using the Pax 2. Others may disagree, so YMMV.
 
zor,

wilf789

Non-combustion-convert
Thanks zor

Seems like if I was only to have the one vape the Pax would be a better choice than the Crafty... Hope that's the right decision!

Anyone else able to say whether you really need to purchase extra screens to pack bowls down and how/if they find they need to stir it much?

Cheers!
 
wilf789,

Mr. Me2

Well-Known Member
Thanks zor

Seems like if I was only to have the one vape the Pax would be a better choice than the Crafty... Hope that's the right decision!

Anyone else able to say whether you really need to purchase extra screens to pack bowls down and how/if they find they need to stir it much?

Cheers!
For both the pax 2 and Crafty, I use a top screen. That's because in both, a full oven is too much product and ends up being wasteful. I treat both as session vapes, so I finish what I started in a single session. I don't need to stir for either vape.

For the pax 2, although a folded screen on top works, I prefer the "pusher" from New Vape. Does the same thing, but is a little easier and much more elegant. But a traditional pipe screen works fine. And again, I never stir or find that I need to.

For the Crafty, I cut a wedge out of a brass screen and fold it into a cone. That works as a perfect spacer. And thanks to fc'ers for these tips; they did not originate with me.
 
Mr. Me2,

dfwguy99

Member
Anyone else able to say whether you really need to purchase extra screens to pack bowls down and how/if they find they need to stir it much?

Cheers!

I have had the Pax2 for a couple months and have had experience with the MFLB and GPen Pro. The Pax is light years better than either of those (although the MFLB is good standby). I don't have the pusher or extra screen. Packing the bowl creates better vapor so i think the only reason to have a pusher/spacer is if you don't want to load the bowl full. My experience is that a full bowl packed is about .20 - .25 grams and lasts for multiple sessions on each heat setting. I do recommend the caps that Ratchett sells otherwise the odor is too noticeable for my environment.
 

wilf789

Non-combustion-convert
For both the pax 2 and Crafty, I use a top screen. That's because in both, a full oven is too much product and ends up being wasteful. I treat both as session vapes, so I finish what I started in a single session. I don't need to stir for either vape.

For the pax 2, although a folded screen on top works, I prefer the "pusher" from New Vape. Does the same thing, but is a little easier and much more elegant. But a traditional pipe screen works fine. And again, I never stir or find that I need to.

For the Crafty, I cut a wedge out of a brass screen and fold it into a cone. That works as a perfect spacer. And thanks to fc'ers for these tips; they did not originate with me.

Thanks a lot for the tips mate. 99% sure the pax is the way to go for now.
I've had two SSVs, an MFLB and a Pax1 in the past, but no vape for the last 12 months :(

Where would I purchase one of those pushers? Any UK pax users out there able to recommend a UK based site that sells them and the vape itself too? Worried about not getting the warranty if it isn't bought from an authorised retailer...

Now I just need to try and decide on the colour! Hard to tell from website pictures though I find
 
wilf789,

Mr. Me2

Well-Known Member
Thanks a lot for the tips mate. 99% sure the pax is the way to go for now.
I've had two SSVs, an MFLB and a Pax1 in the past, but no vape for the last 12 months :(

Where would I purchase one of those pushers? Any UK pax users out there able to recommend a UK based site that sells them and the vape itself too? Worried about not getting the warranty if it isn't bought from an authorised retailer...

Now I just need to try and decide on the colour! Hard to tell from website pictures though I find
Go to Newvape.com for the pusher. They will be able to tell you about international sales or any local retailers.

I struggled with the color too and had to wait until a local store had all so I could decide. I thought I wanted a color, but after seeing them all went with the silver one.

Good luck and have fun!
 
Mr. Me2,

Krizzle

Hi Very high
@wilf789 I bought my Pax2 from Vapefiend.co.uk but he doesn't sell the pusher thingies. I think they only come direct from the newvape.com themselves, they do ship internationally and sell a few other cool accessories for the Pax2 you might want.

Will be placing a big order for them myself I reckon.
 
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wilf789

Non-combustion-convert
Thanks again guys. Was going to use namastevapes - but it doesn't say anything about whether the 10 year warranty is included or not.

As for the colour, I'm leaning towards 'flare' but worried it won't look as good in person...
 

bluenavey00

Arizer Air Aficionado
Thanks again guys. Was going to use namastevapes - but it doesn't say anything about whether the 10 year warranty is included or not.

As for the colour, I'm leaning towards 'flare' but worried it won't look as good in person...

Send an email to the guys at @VapeFiend.com I have personally had amazing service from them a few times.

Just confirm they honor the 10 year warranty, I'm sure they will and you will be able to send it to them if anything goes wrong rather than the US!
 
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whatavape

Engineering the stars since '01
Thanks zor

Seems like if I was only to have the one vape the Pax would be a better choice than the Crafty... Hope that's the right decision!

Anyone else able to say whether you really need to purchase extra screens to pack bowls down and how/if they find they need to stir it much?

Cheers!
I don't use an extra screen, nor did I with Pax 1. I just use full ovens like zor, going up through the 4 temps. If it's top top quality, sometimes I can't finish without stirring, but I try not to stir since it's not necessary.
 
whatavape,
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Volteric

Well-Known Member
My apologies if this has already been raised/discussed. I contacted PAX about my PAX 1 and how disappointed I feel about the incessant problems I've had with the mouthpiece. I inquired about the PAX2 and they offered me an $80 discount which I thought was very well meaning until they asked me to send back my PAX1 to be "recycled" WTF? So I'm suppose to send you something I could probably get $150 for so you can turn around and give me an $80 discount? Now I can't recommend them in good conscience. $80 discount for being highly supportive and evangelistic about your product would be straight and fair, but this!!??

I've always thought of their customer service as being top notch, but this to me is highly insulting and egregious.
 
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wilf789

Non-combustion-convert
Checked out newvape.com and see they have a bunch of Pax2 accessories - which is the most useful out of the 3D screen, pusher and vented oven lid?
Or are do they all improve the experience pretty well?

Also has anyone bought a decal for their pax 2? Do they affect performance in any way?
 
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Volteric

Well-Known Member
After multiple email interactions Pax is still insisting I return my pax 1 in order to get a $80 discount on a pax 2. They continue to state it's to e-waste the pax 1. This continues to make no sense whatsoever. Outside of this no logical reason is being offered why an $80 discount will cost me my pax1.
 
Volteric,

Justpassedu

Well-Known Member
After multiple email interactions Pax is still insisting I return my pax 1 in order to get a $80 discount on a pax 2. They continue to state it's to e-waste the pax 1. This continues to make no sense whatsoever. Outside of this no logical reason is being offered why an $80 discount will cost me my pax1.
I don't understand why you keep complaining about this. I think they are being fair with you. The company is offering you $80 discount to upgrade to a pax2 for trading your pax1 in when they don't even have a upgrade program. The pax1 can be found for a very low price now . Yes in someway it makes no sense of them wanting your original pax back but I'm sure they have there reasons . They prob don't want to deal with any warranty on the original pax bc of the upgrade. They are giving a 10yr warranty on the pax2 . The company has been very fair with helping everyone out on the forums. I'd be happy they are going out of there way to help you out and upgrade you when they don't even have a upgrade program. Please do not take any offense to this at all bc that is not my intention , I just feel that is a decent option they offering for you considering a used pax1 has been sold here on the used market for $75-$100.
 
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Volteric

Well-Known Member
I don't understand why you keep complaining about this. I think they are being fair with you. The company is offering you $80 discount to upgrade to a pax2 for trading your pax1 in when they don't even have a upgrade program. The pax1 can be found for a very low price now . Yes in someway it makes no sense of them wanting your original pax back but I'm sure they have there reasons . They prob don't want to deal with any warranty on the original pax bc of the upgrade. They are giving a 10yr warranty on the pax2 . The company has been very fair with helping everyone out on the forums. I'd be happy they are going out of there way to help you out and upgrade you when they don't even have a upgrade program. Please do not take any offense to this at all bc that is not my intention , I just feel that is a decent option they offering for you considering a used pax1 has been sold here on the used market for $75-$100.

I appreciate your opinion but similar to the response of Ploom there is no logical reason being offered. Consider this: you're unhappy with a product and they respond with we'll give you an $80 discount on our newest product. You say ok that sounds like you care about customer loyalty. They respond with oh and BTW you'll need to give up and send in your pax1 in order to get the discount. Think about this for minute. There is nothing fair or reasonable about it and its financially screwing you. The math is $280-$80-$75 to $150. That is why it's upsetting. To tell me they must have their reasons just adds to the frustration.
 
Volteric,

oldphool

Well-Known Member
My apologies if this has already been raised/discussed. I contacted PAX about my PAX 1 and how disappointed I feel about the incessant problems I've had with the mouthpiece. I inquired about the PAX2 and they offered me an $80 discount which I thought was very well meaning until they asked me to send back my PAX1 to be "recycled" WTF? So I'm suppose to send you something I could probably get $150 for so you can turn around and give me an $80 discount? Now I can't recommend them in good conscience. $80 discount for being highly supportive and evangelistic about your product would be straight and fair, but this!!??

I've always thought of their customer service as being top notch, but this to me is highly insulting and egregious.
So if your having "incessant problems" why would you want to keep it?
 
oldphool,

Jack Sprat

Well-Known Member
I appreciate your opinion but similar to the response of Ploom there is no logical reason being offered. Consider this: you're unhappy with a product and they respond with we'll give you an $80 discount on our newest product. You say ok that sounds like you care about customer loyalty. They respond with oh and BTW you'll need to give up and send in your pax1 in order to get the discount. Think about this for minute. There is nothing fair or reasonable about it and its financially screwing you. The math is $280-$80-$75 to $150. That is why it's upsetting. To tell me they must have their reasons just adds to the frustration.
I'd guess it's to weed out scammers and people who think that they are entitled to a discount. Seems like a reasonable policy to me.

Another alternative that some companies use is photos of the product after it's been destroyed. It keeps people from abusing warranty claims and keeping both products.
 
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Volteric

Well-Known Member
So if your having "incessant problems" why would you want to keep it?

Skirting the issue IMO. There should be *no reason* whatsoever to give it up in the first place, agree or disagree? Can you think of one valid reason? Also, it also still holds a monetary value

I love the vape. Incessant meaning the mouthpiece sticks a lot. Not meaning it's unusable.

Jack, they know I'm legit based on the numerous interactions and my serial number
 
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Volteric,

Jack Sprat

Well-Known Member
Skirting the issue IMO. There should be *no reason* whatsoever to give it up in the first place, agree or disagree? Can you think of one valid reason? Also, it also still holds a monetary value

I love the vape. Incessant meaning the mouthpiece sticks a lot. Not meaning it's unusable.

Jack, they know I'm legit based on the numerous interactions and my serial number
The whole idea is that you are getting a discount on a replacement upgrade, replacement being the key word. They aren't just giving you a discount for the hell of it, they are doing it out of good will because you say that your unit is faulty. You get to keep one unit, not both, if you choose the discount. If you want to keep both then buy the Pax2 at full retail.
 
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Volteric

Well-Known Member
The whole idea is that you are getting a discount on a replacement upgrade, replacement being the key word. They aren't just giving you a discount for the hell of it, they are doing it out of good will because you say that your unit is faulty. You get to keep one unit, not both, if you choose the discount. If you want to keep both then buy the Pax2 at full retail.

They claimed it was a CUSTOMER LOYALTY discount, not a REPLACEMENT DISCOUNT. In fact, it was a few interactions after they offered the $80 discount. Imagine they offer you a discount, you say yea lets do it and then they say oh and by the way you need to send us your PAX1 in order to get the discount. They made this a requirement after the fact. I assure you that you'd feel a bit duped and pissed off. I was ready to make the purchase and then they said you HAVE TO send us your PAX1. It leads me to believe that they want the first device to refurbish and sell to offset the discount. I think if you were in my shoes you'd find this ordeal oft putting.

Everything you've said nullifies the idea of a loyalty discount
 
Volteric,

Jack Sprat

Well-Known Member
They claimed it was a CUSTOMER LOYALTY discount, not a REPLACEMENT DISCOUNT. In fact, it was a few interactions after they offered the $80 discount. Imagine they offer you a discount, you say yea lets do it and then they say oh and by the way you need to send us your PAX1 in order to get the discount. They made this a requirement after the fact. I assure you that you'd feel a bit duped and pissed off. I was ready to make the purchase and then they said you HAVE TO send us your PAX1. It leads me to believe that they want the first device to refurbish and sell to offset the discount. I think if you were in my shoes you'd find this ordeal oft putting.

Everything you've said nullifies the idea of a loyalty discount
Oh, you think it's a conspiracy. I see...nothing more for me to add here.
 
Jack Sprat,
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Volteric

Well-Known Member
Oh, you think it's a conspiracy. I see...nothing more for me to add here.

Listen, you've offered no logical reason as to why they would require me to give up a unit in order to get a discount on a new unit. I said it leads me to think. No conspiracy. I'm struggling to find a coherent reason. You've offered none. That's cool. I appreciate your 2 cents, but it wasn't any more rationale than Ploom.
 
Volteric,

pakalolo

Toolbag v1.1 (candidate)
Staff member
So I'm suppose to send you something I could probably get $150 for so you can turn around and give me an $80 discount?

I'd like to think it was to prevent this. You would ask $150 (almost full retail these days) for a unit that you are giving up on because it caused you so much trouble. As a company, I would like to keep that unit out of circulation to avoid having another user expressing the same frustration you experienced. I don't believe they have to give you any reason, however. It's the policy they've set and if you don't like it then you don't have to accept the offer.
 
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