You are betting going through me at the moment.That's awesome @SSVUN~YAH!
Does anyone know the best email address to contact customer service? I have emailed both customercare@ and customerservice@ aksing for a price on a custom glass dial knob, but have received no response in over 48 hours (seriously guys, I respond to my personal customers in less than 12 hours and I'm a one-man show...... wtf).
@Herb-nerd can you suggest a good email address? I'm trying to send some pictures along with my request so they can get an idea of what I want (sometimes an email chain is better than a voice conversation).
Thanks!
There is a re-shuffle going on at customer service as one of our best employees had to leave for family reasons.
I suggest you mail me either here through pm or pm me for my private email adress.
I am around almost 24/7 and have contact with all the 7th floor staff for around 8 hours a day.
It's unacceptable for these delays to be occurring, but i will certainly help to eradicate them either my being of assistance my self or by communication the correct people and informing them of the issue.