Hello FC community! Long time follower, first time posting. Never written a review for anything so I hope it's okay. I thought I would write about my experiences with the haze square. How I received it and had to send it back, Haze's Customer service, and what I think about the unit after it has been fixed. *Spolier alert* It's Awesome!
First thing I noticed was the packaging is very nice, the box feels high quality to the touch. I took the square out and put it on the charger while I wiped down the rest of the unit with some alcohol. I loaded up the pods and waited for the unit to get done charging. It took a while for the charger to start working but it eventually did. I kept all the temps settings at factory default. I started at the lowest setting and got alot of great taste but no vapor. Bumped up to the next setting, same great taste no vapor. Bumped up to the next temp setting, a little bit of vapor this time but nothing that I was expecting, very whispy. So I bumped it all the way up, got more vapor this time but again whispy and nothing like I was expecting and felt like it slightly combusted. I checked the pod and it was done. I thought that was too quick to be done with one pod but I continued to the next pod. I checked the battery and it was already almost dead, so I put it on the charger. I continued with my next pod having the same experiences until the battery was dead again after a few hits. I tried to put it back on the charger and now it will not charge. I even tried the other non fast charging usb cable but nothing. This is where I decided to PM Haze here on the forum to see what to do next. Insanely quick response time! They advised me to send it in. I followed their instructions and sent the unit in. I overnighted it to them and they received it on Saturday. They fixed it and it was back in the mail by Tuesday and received at my house Thursday.
I totally understand with these first few batches that some problems would come up and Haze did a fantastic job keeping me updated and made the entire return process a piece of cake. They also added a couple accessories for my troubles
So now I have the new unit. I place it on the fast wall charger and it instantly lights up to let me know it is charging and it finished charging in 30 minutes! I brought a friend over to test the new toy out too.
I load two pods this time. Started at the default setting of 350f. Excellent taste and even got some vapor, the second hit was even more vapor at the same temp! Bumped it to 360f, huge clouds!
But then we bumped it to 390f and had some combustion. I am sure its because we are still trying to figure the best way to use it, any tips?
My friend that doesn't usually use vapes said the square hits hard! Even at the lowest temp he was impressed on how he felt, the taste, and the clouds!
I can't wait to get the micro dosing pods!!!
I am still playing around with it and will update more as I figure it out. I would like to be in the 390f range without combustion.
In short, the Haze square, the customer service all amazing and worth the wait! Thanks again
@Haze Vaporizers 
