Hey Everyone,
First of all, my sincere apologies to everyone who experienced some delay or confusion in the past month. Business started picking up, and I attempted to hire someone to help me alleviate the burden and let me continue running the operation, but this didn't work out so well - orders got lost or shipped to the wrong address, and I was so busy trying to deal with the problem that I missed out on some of your emails, and for that I'm very sorry. Needless to say, I'm going to be more cautious in the future, and I'm still working through old emails, but if you mail me now, I will do my best to get you a prompt reply. All orders which have been paid for have shipped - if you don't receive anything in the next few days,
please let me know and I'll get you taken care of.
I haven't had the time to read through the rest of the thread but it seems that there may have been some cracking issues with the heat exchanger sections. I'll post an official usage guide up on the website soon, but for the most part the hints and suggestions I've seen have been good - heating the glass evenly, and slowly at first will help you avoid any thermal shock. If you've experienced a thermal shock crack, please let me know and I'll replace your heat exchanger at a discount (if it's been over 60 days) or for free (within that time period - sometimes a bad one gets through, and the only way to know is from use).
I always use the highest quality glass, but have experienced occasional slip ups from the factory, so I'm switching suppliers of my ground glass joints... newer mouthpieces are made with Lenz joints from Germany already, and soon all of my heat exchanger sections will be from the same... with any luck, these will be even more durable and have a better fit and finish overall.
As far as the
concentrate vape-pipes I've been sending out, I tried to include some freebies with those recent orders which experienced difficulties, as a special sneak preview of a product which will be added to the website soon. It's indeed intended for solid plant concentrates such as hash, and resulted as a cooperative effort between myself and some dedicated medical patients who primarily enjoy hash to relieve their symptoms, but were sick of needing to place hash onto a bed of plant matter or a metal screen in order to use it. Being so new I probably should have included some instructions, but they're still in development... For the time being, try rolling up a little ball of your material, about the size of a BB or mouse turd (horrible imagery, I know!) and place it on the middle of the three prongs of the pipe. Use a lighter (for best results, a torch lighter) and gently heat the ball by waving the flame across its surface while breathing in. The first couple of hits will be pure vapor, then the ball will cherry and burn until it has expired. Overall, it's a great clean tasting way to enjoy solid plant concentrates (sadly not pure oils) without any screens required. Oil will build up on the inside of the pipe as normal, and you can heat sections of the pipe in order to consume those without reclaiming the whole pipe. I certainly hope those who have them enjoy them - they'll appear on the website soon, and until then just shoot me an email if you'd like to try one at a special intro price of $15 shipped to your door.
Finally, a
big thanks goes out to all of you, who have supported me through some interesting times and helped to make my dream of being a self sufficient glass worker closer to reality. I couldn't have done it without you, and I hope I can continue to bring you great quality, innovative glass products for many years to come. There will be some contests coming soon, with prizes to those who can think of some better names for my various products - the GonGnome (or cone, sorry!), the oil vape, the concentrate vape-pipe, and possibly others. I could also use some usage videos of the various products - there will be a couple rules, but I'll be rewarding those who make the best vids
Get your thinking caps on, lads and lasses, for the good times are about to begin!
-Calen
. One is that you fill the forward section with hash and heat the glass.. and the second one is to use it as a straw for consuming concentrates out on a metal pin ..
