My thoughts on the Elevape Smart:
This is my first portable vaporizer. My only other unit is a Vapir Rise that is used primarily for filling bags. My wife and I are pleased with the Rise, but I wanted a portable for on-the-go use and for a quick vape at bedtime, etc. I chose the Elevape because it seemed to have quick heat up times, was easy to clean, and I like the form factor. I use REO box mod ecigs for nicotine and no one will have a second thought when seeing me using this.
REO Mini 2.0, Elevape, REO Grand
I received my unit on Monday, downloaded the app, and charged as per instructions. To be honest, at first I was not impressed. The unit is well made, and very solid/sturdy to hold. It was easy to load, but the draw was terribly tight. I felt like I was drinking a thick milkshake through a thin straw. The light would come on as soon as I started, but would blink and shut off just as I started feeling like I was actually inhaling anything. The double inhale trick of letting up for just a moment before starting again helped a little bit. On the highest factory setting, I was exhaling the tiniest amount of vapor.
Being my first portable, I was unsure if this was normal or not. I was feeling the effects of my herb, but not in any great amount. And, it just plain wasn’t very enjoyable to use.
So, I tried it like this for a couple of days to see if I would become used to it. Finally on Thursday I emailed Joe at ipuffusa to see if there was any way to loosen the draw or to see if I was doing something wrong.
I received a reply within a half hour. Joe asked me to give him a call when I had the unit in front of me. I was at work, so over the course of few email exchanges, we set a time for yesterday morning.
Yes, he wanted me to call on the morning of July 4th. I think the quote was that he wanted me to be able to enjoy my new toy ASAP. I consider that going above and beyond in the name of customer service!
I called as planned and we checked to make sure the unit was functioning correctly. He told me how to loosen the draw. I will not go into details here as it involves something that might void the warranty. If you need this information, it would be best if you contacted them yourself. We also played with the temp settings on the app.
We discovered that my herb is a little moist for the factory settings. I keep mine in a Cvault with a 62% Boveda packet. Setting number 13 is perfect as a starting point. I had
lots of practice draws to tune this in. I am guessing that my end of the conversation wandered considerably by the time we were done. So, cudos to Joe for his patience there at the end.
Now the unit is performing exactly as I had originally hoped. I am VERY pleased with both my purchase and with the company’s customer service. It made my family get together much more enjoyable yesterday afternoon. I have no reservations recommending the Elevape Smart to anyone.