@cannasoor thanks for the reply, it really seems hard to reach them for some reason, i've been trying for maybe over a month to no avail - I've emailed them, I've tried to DM them here, I've also posted in both theads for XL and OG nano.
All I want to do is to repair the two old nanos i have to the best of my ability so I could sell them with clear conscience (I am disclosing the fact that I have repaired them), and then buy a fresh new XL - I'm not going to buy it before I successfully sell both of these (I already put a classified ad for the one I already repaired and sadly so far noone responded, so I'm going to price drop it).
I'm an European, so I'm afraid to call US numbers because that might be very expensive or something, especially since I still use a mobile credit system whcih is more expensive per call, but cheaper for guys like me who don't use the phone very often.