TheDudeNextDoor
Abiding
First and foremost, don't plug it in again until it's repaired!!! Could be very dangerous.
Andy has always responded quickly to my inquiries through the Epicvape website email. If it's been a couple of days, ping the same email address again.
On a side note, it sounds like the power cord may have been tugged a little to disconnect the wire splice internally. If you are handy, it's very likely a simple repair. I'd wait for Andy to respond if it's recently acquired as to not void the warranty though.
Thanks for the info! I am very handy, so if it's a simple repair, I would definitely do it myself. Yeah, the tug. It happens too often, no matter how careful I am, that the knob drops and pull the Nano with it. I try to keep up with it, but that little sucker gets away from me sometimes.