So the alternative is to either spend more $ hiring people or continue to get shipments wrong every so often? There is nothing else that could be done?Well, yeah. Shit happens. Think they are still constantly getting better with all.
Personally, I'd rather risk the possibility and deal with it than see Epic bring on another person or two to tighten things up and charge more for everything. Good example would be that it seems Storz & Bickel seldom have similar issues, but all of their vapes are overpriced IMO.
Have always had - and continue to have - similar issues from other vendors (vape related and not) who are small operations trying to keep up with instant popularity.
And, wouldn't say this was Epic putting something in the wrong shipping box on this one (though, they apparently didn't check it). Don't think Andy does the CNC work, so the mistake probably would have been by their supplier.
Seems like they have alot of problems of things getting placed in the wrong shipping box. What gives? I know they make it right but it still isnt good for the customer and they have to waste time with CS and shipping the right items.
I know to some they can do no wrong and the epic vape mafia probably will have a hit out on my head
Hard to say for certain, and not sure if Ace will come on and confirm, but looks like they cast the blank so much less CNC needed for finished product. In first pic everything has kind of rounded edges, but the second is clean sharp edges with taper. Also, the color differences look like second is polished, while first is raw. One of those that was not cut probably made it into the wrong box somewhere along the way.
All stands were cut on a cnc machine from 6061 aluminum bar stock. The first batch were powder coated. After the stands had shipped it turned out that in a few of the stands the powder coating was applied so thick that it made the holes too small. In those select cases a new aluminum stand that was anodized was sent to replace the defective powder coated units.Seems like they have alot of problems of things getting placed in the wrong shipping box. What gives? I know they make it right but it still isnt good for the customer and they have to waste time with CS and shipping the right items.
I know to some they can do no wrong and the epic vape mafia probably will have a hit out on my head
So the alternative is to either spend more $ hiring people or continue to get shipments wrong every so often? There is nothing else that could be done?
Got my new ash-catcher from CCG yesterday! (First order from him). Almost bought this AC for $90 on ioffer last month before I saw CCG post it for around $20. I couldn't resist at that price.
I was quite pleased that it pairs very well with my GB-187-S. Not a bad setup for my reclaim vaping (high temp, bad flavor). Though this setup obviously robs me of practically all flavor for flowers.
Indeed it's great for abv oil! The flavor is almost pleasant (almost, lol).What a beast!! Looks like it's great for ABV oil vaping, though. Is that cran extract in there, or have you found something else that works as well? Looks kind of brown-ish in pic.
Honestly every order I have made has involved a smallish error by Epicvape. I just can't help but blindly love them. It's hard to explain but there is a reason we all love Epicvape so much.Seems like they have alot of problems of things getting placed in the wrong shipping box. What gives? I know they make it right but it still isnt good for the customer and they have to waste time with CS and shipping the right items.
I know to some they can do no wrong and the epic vape mafia probably will have a hit out on my head
♪ ♫ ♪ Someday my bubbler will come ♫ ♪ ♫
I thought I was impatient waiting on my E-nano for a week, now I'm at 1 month waiting on glass from China with 0 updates. Want. So. Baaaaaad!
Newbies, do yourself a favor and get your accessories lined up ahead of time because you're going to want to try everything with your E-nano. I just hope I've got something left by the time my new toy gets here so I can open up ♫ ♪ a whole new world ♫ ♪
What about the UD? Great customer service and no waiting list.As consumers, we have a couple options. One is to deal with such issues - and expect this is going to happen while we are getting a great product at a good price (Epic). Another is to not deal with small companies such as this and pay a premium while getting less personal service (S&B, Arizer & others). Or in the case of vapes, to choose to deal with a small vendor that does things at his own personal pace and get on the waiting list (Alan with HI).
I remember when I posted that from Maverick through Amazon or Ebay half off for $65. Nice find at $20!Got my new ash-catcher from CCG yesterday! (First order from him). Almost bought this AC for $90 on ioffer last month before I saw CCG post it for around $20. I couldn't resist at that price.
I was quite pleased that it pairs very well with my GB-187-S. Not a bad setup for my reclaim vaping (high temp, bad flavor). Though this setup obviously robs me of practically all flavor for flowers.
Edit - Link to AC - http://www.dhgate.com/product/glass...with-18-8mm/229602829.html#s1-18-1|2119660757
But it seems to be about $10 more than what I paid. Still not a bad setup for less than $80 total!