Hey so no idea if this is useful or not with the combusters. I have not had a combustion with my v2, with either the first tank or came with or the tan one they sent as an update. But I've had it a few times where on my warmup cycle where it takes suspiciously long and I get worried it'll combust if it continues. If that happens I turn it off and on again and restart the heating. It'll usually buzz within a couple of seconds and I'm good to go. May be just me fooling myself though.
Yeah mine is doing this as well. You know a combustion is coming because it takes so long for the lights to go blue and then finally buzz.
This is definitely a fault and everyone having this issue (ANY combustion issue) should email and notify a warranty claim Asap. Remember only 3 months warranty period, so you can't afford to keep waiting hoping it will 'come good'.
Has anyone ever had the purple lights come on at any time? Mine never has.
I hope no one accepts waiting for it to cool down before being able to reload it again. That is also a complete failure and qualifies as DOA in my mind.
In one of my communications with Alex a combustion was blamed likely on changing battery mid session. But that is also a product failure, yes it has replaceable batteries but don't try to do it mid session.
Alex has been responsive and quick to offer a return label and replacement unit but are they going to send me anything different? Last time every unit needed a chip upgrade to stop combustion events, are these faulty individual units or a faulty product?
