Davinci by Karma
- Thread starter VaporNinja
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Well shit, more potential issues, eh? It sure would be good to hear from the Davinci
people concerning the mystery vapes....I am still gonna use mine at 375, in complete
and utter denial of any offgassing. It has been my daily driver for quite some time, no complaints.
people concerning the mystery vapes....I am still gonna use mine at 375, in complete
and utter denial of any offgassing. It has been my daily driver for quite some time, no complaints.
While there have been some instances of people complaining of mysterious vapors, the amount of complaints to units sold on the market are overall, very small.
However, we want to make sure all of our customers are happy. If you feel something is wrong with your DaVinci or if you are having issues with mysterious vapors, call our friendly customer service line and we'll exchange your unit under our warranty terms.
MCFunky J, the Davinci was thoroughly tested and there were no problems in the test phase. Of course we'll continue to tweak and change some things. It's all about listening to customer input. We can't make every change suggested, but we do take all feedback seriously and want nothing more than to be the best portable vaporizer on the market.
If you feel there is an issue with your DaVinci, call us and we'll take care of it.
However, we want to make sure all of our customers are happy. If you feel something is wrong with your DaVinci or if you are having issues with mysterious vapors, call our friendly customer service line and we'll exchange your unit under our warranty terms.
MCFunky J, the Davinci was thoroughly tested and there were no problems in the test phase. Of course we'll continue to tweak and change some things. It's all about listening to customer input. We can't make every change suggested, but we do take all feedback seriously and want nothing more than to be the best portable vaporizer on the market.
If you feel there is an issue with your DaVinci, call us and we'll take care of it.
Please allow me to put an end to this "off gassing" conversation once an for all. IMO the Davinci is not emitting any noxious gasses, rather the smoke you are seeing is resin from your used material. Sure you should do a few "burn ins" when you first purchase any vape, but if you owned your Davinci for a while, I wouldn't worry too much. I know this because I have owned a Davinci and have opened mine up. (Do not do this yourselves since it will void your warranty).
I have not seen ANY signs of melted plastic, burnt rubber or little goblins PERIOD. I have a picture and will upload it when I figure out how, but if Lance from Karma wants it I can send it to him as well. Their customer support is top notch; I have dealt with them personally.
Here is my brief story:
I owned original Davinci for about 5 months. I saw the ORIGINAL video of off gassing and became concerned and called Karma. Lance immediately took care of it and replaced my unit. Quite frankly I am writing this post because they do not deserve all this negative press. The Davinci is a solid portable. ( sure it has it's quirks as will any 1st generation will, but off gassing IS NOT one of them. Either they forgot, or didn't bother, Karma never asked for my old unit back. So I did what any sensible person would do in my situation since I too was very concerned I was vaping gobligoo chemicals for the past 5 months!!! I opened it up. No signs of foul play anywhere (I saw Backdraft 3 times so Im like a professional). The wires were clean, the inside was all good. End of story.
Party on.
I have not seen ANY signs of melted plastic, burnt rubber or little goblins PERIOD. I have a picture and will upload it when I figure out how, but if Lance from Karma wants it I can send it to him as well. Their customer support is top notch; I have dealt with them personally.
Here is my brief story:
I owned original Davinci for about 5 months. I saw the ORIGINAL video of off gassing and became concerned and called Karma. Lance immediately took care of it and replaced my unit. Quite frankly I am writing this post because they do not deserve all this negative press. The Davinci is a solid portable. ( sure it has it's quirks as will any 1st generation will, but off gassing IS NOT one of them. Either they forgot, or didn't bother, Karma never asked for my old unit back. So I did what any sensible person would do in my situation since I too was very concerned I was vaping gobligoo chemicals for the past 5 months!!! I opened it up. No signs of foul play anywhere (I saw Backdraft 3 times so Im like a professional). The wires were clean, the inside was all good. End of story.
Party on.
pecosthecat
Well-Known Member
The new sneaker smell of my unit has pretty much gone away. I am pretty sure it was coming from the box the unit comes in.
I have had a few sessions and have been enjoying this vaporizer. The taste is not as good as some of my other vapes. I find my solo with clean glass tastes the best. I've been vaping at 375 degrees. The daVinci really comes up to operating temp very quickly. There is no learning curve with this vape. I am very pleased with the effects. It is still early days, but I really do like this vaporizer. The only thing I really don't like is the design of the chamber with its hinged cover. This makes it difficult to load, unload and clean.
I have had a few sessions and have been enjoying this vaporizer. The taste is not as good as some of my other vapes. I find my solo with clean glass tastes the best. I've been vaping at 375 degrees. The daVinci really comes up to operating temp very quickly. There is no learning curve with this vape. I am very pleased with the effects. It is still early days, but I really do like this vaporizer. The only thing I really don't like is the design of the chamber with its hinged cover. This makes it difficult to load, unload and clean.
kushcabbage
vapor nerd
party on and inhale something that may or may not be not your friendly green material, as for me, I don't like opening a new unit I bought for a friend who only combusts and have to tell him I had to return it because he's better off without it. 
I have to ask which kind of degree or equipment you have to determine this is safe for all. I assume you did a complete gas chromatography report on the gas, or some sort of comparisons to a brand new unit. IE, color fade/cracking/etc. Would love to take a glance? As for me I don't even need to take my unit apart to know somethings up. I have a white unit, and the area around the bowl is no longer white.. More of a brown..
I have to ask which kind of degree or equipment you have to determine this is safe for all. I assume you did a complete gas chromatography report on the gas, or some sort of comparisons to a brand new unit. IE, color fade/cracking/etc. Would love to take a glance? As for me I don't even need to take my unit apart to know somethings up. I have a white unit, and the area around the bowl is no longer white.. More of a brown..
kushcabbage
vapor nerd
which part of party on did you not understand..
Dreamerr
Always in a state of confusion and silliness♀
For your enjoyment pleasure or to lighten the mood. I need to medicate before going into a public place. I took my lovely vape with me and in the parking lot heated it up and started puffing away. I said in my head wtf doesn't feel like I am getting anything and NO vape to be seen so I raised the temp. Still confused cause not in a good mental place took a few more hits. No way, I said in my head. I then opened it and low and behold I didn't load it before I left the house
. I guess to me it wasn't funny since I had no meds of any kind with me and wanted to punch everyone out but I hope you enjoy this foolery.
. I guess to me it wasn't funny since I had no meds of any kind with me and wanted to punch everyone out but I hope you enjoy this foolery.
Tim
Active Member
Haha I would be so bummed out.. at least you have a funny story to tell!
Not sure why I have to stress this on every other page...
If you are experiencing off gassing from a brand new fresh DV, RETURN IT! It's a manufacturing mistake. I don't think it's happening as much as people think it is. If you read this whole thread the off gassing thing started back on like page ~11 or so. Since then there have been more people claiming they didn't experience this (even ran the same tests as in the videos.) The problem is you're getting people saying they are experiencing it but not telling you whether or not their unit has been used yet or not. From the people that actually tell you, there are more not experiencing it from their brand new units than those who are. And even if you are, there's a simple solution. Tell the DV team and they will ship a unit to you before you even have to ship the old one back!
I love this vape and don't ever regret buying it. I do have my issues with it, but only nitpicks. As far as health concerns go, from my unit personally.. I think I ran enough tests on the unit fresh out of the box than most and am convinced that my unit is safe!
If you want to live in denial and claim the people that ran the test that didn't experience off gassing must have not checked well enough, that fallacy is on you. I hope you find the right vaporizer for you, as for me.. As far as portables go, I couldn't be more satisfied.
If you are experiencing off gassing from a brand new fresh DV, RETURN IT! It's a manufacturing mistake. I don't think it's happening as much as people think it is. If you read this whole thread the off gassing thing started back on like page ~11 or so. Since then there have been more people claiming they didn't experience this (even ran the same tests as in the videos.) The problem is you're getting people saying they are experiencing it but not telling you whether or not their unit has been used yet or not. From the people that actually tell you, there are more not experiencing it from their brand new units than those who are. And even if you are, there's a simple solution. Tell the DV team and they will ship a unit to you before you even have to ship the old one back!
I love this vape and don't ever regret buying it. I do have my issues with it, but only nitpicks. As far as health concerns go, from my unit personally.. I think I ran enough tests on the unit fresh out of the box than most and am convinced that my unit is safe!
If you want to live in denial and claim the people that ran the test that didn't experience off gassing must have not checked well enough, that fallacy is on you. I hope you find the right vaporizer for you, as for me.. As far as portables go, I couldn't be more satisfied.
Thanks zomger.
This is why we haven't posted huge walls of text regarding problems some are experiencing. We are always concerned about the safety of our customers. We hate the fact that even one unit has a problem, but in manufacturing something like the DaVinci, there will always be problems. You're working with electronics that are hand assembled. We are proud of our QC and every once in awhile something might slip through, but I think that with a close-knit community like FC, views can get distorted and let's say 10 users on this forum are owners and 1 has a problem. That's 10% with a problem, which is bad, but if that 1 problem is relegated to all of the units out there (there are currently over 5000 units on the street), overall, it's a small number. Overall, we're at the 1% mark on returns and we're proud of that mark. It's not easy when dealing with a unit such as ours.
As has been stated, if you have a problem with your DaVinci, we have a very liberal exchange/warranty policy. Call us and we'll take good care of you. We recently hired a full time shipping/customer service person to address the extra support needed, since we had started getting busy. We constantly work on improving all facets of our company from product, to service and even to the packaging materials.
This is why we haven't posted huge walls of text regarding problems some are experiencing. We are always concerned about the safety of our customers. We hate the fact that even one unit has a problem, but in manufacturing something like the DaVinci, there will always be problems. You're working with electronics that are hand assembled. We are proud of our QC and every once in awhile something might slip through, but I think that with a close-knit community like FC, views can get distorted and let's say 10 users on this forum are owners and 1 has a problem. That's 10% with a problem, which is bad, but if that 1 problem is relegated to all of the units out there (there are currently over 5000 units on the street), overall, it's a small number. Overall, we're at the 1% mark on returns and we're proud of that mark. It's not easy when dealing with a unit such as ours.
As has been stated, if you have a problem with your DaVinci, we have a very liberal exchange/warranty policy. Call us and we'll take good care of you. We recently hired a full time shipping/customer service person to address the extra support needed, since we had started getting busy. We constantly work on improving all facets of our company from product, to service and even to the packaging materials.
stickstones
Vapor concierge
I agree with you, zomger, but I would like to know what the malfunction is that causes the off-gas before I buy it.
I was getting the gassing issue with a brand new unit, so I called up Karma and explained the situation. They told me to email them all the details along with the product unit number and I did that. Now the problem is that I live in India and to return the unit I'll have to pay $30-40 for the shipping and $80 as customs duty to receive it again (I had to pay this amount when I received it first). So basically, now I'm stuck with this vaporizer producing a mystery vapor from god knows what material. I had bought this vaporizer as I wasn't allowed to smoke for few months due to a surgery and now I'm left with something probably more or as dangerous than smoking/combustion.
I would also like to know what is it exactly thats causing this malfunction. It's not any previous residue for sure as I tested it on a brand new unit.
I purchased my DV about 3 weeks ago and absolutely hate it! This thing is a toy; the vapor is weak and thin, the temp gauge is a joke and not even close to accurate. Also, why do i see vapor coming out of places that vapor shouldn't be coming out of. From a design standpoint, I couldn't think of a more cumbersome device. JMHO folks!
If you are getting weak, thin vapor, it is either your herb, or a defective unit. Submit a request for warranty replacement.
If your temp gauge is not functioning properly, then your unit is defective and you should submit a request for warranty replacement.
If you see vapor coming from places it shouldn't, submit a request for warranty replacement as your unit is defective.
Compared to the Solo (most similar portable to the DV that I own) the last adjective I would think of is "cumbersome".
If your temp gauge is not functioning properly, then your unit is defective and you should submit a request for warranty replacement.
If you see vapor coming from places it shouldn't, submit a request for warranty replacement as your unit is defective.
Compared to the Solo (most similar portable to the DV that I own) the last adjective I would think of is "cumbersome".
I prefer the Solo over the DV still. But the issues I have with the DV have nothing to do with what gatcony complained of above. It provides ample vapor that I would say rivals the Solo, but doesn't exceed it IME.
I prefer the taste of the Solo, and using the Solo with glass. I also prefer loading and unloading the Solo over the DV. But for any of it's shortcomings, the DaVinci still provides ample vapor relatively quickly and is much stealthier than the Solo. Also there is no glass to worry about breaking when you're out and about.
I would seriously send an email off to them if you can't get good vapor.
Like I said, I have my own issues with the DaVinci, but lack of vapor is not one of them.
Good luck!