You know, this thread is really starting to bum me out with respect to how some people discuss the reliability issue
@Roth, In the one post, you're saying "reliability issues are fair to bring up." In another, you're happy to once again repeat the myth that a $300+ product fails repeatedly because of abuse (and also cite other forum members to show your position has support), saying:
Those of us talking about this issue are not insane people who buy $300 products to treat them like garbage and break them. Those of us who spent a lot of money have *every right* as consumers to get frustrated at Storz & Bickel. This does not make us "out to trash them." I absolutely will warn *anyone* off of buying a Crafty until I have one that actually works reliably, as advertised, for at least 6 months. I will not tell anyone to enter into this gamble, and then suggest that they pay even MORE money to get off this merry-go-round of warranty nonsense so they can get the Mighty, because it's apparently the device they "should have bought," according to Monday Morning Quarterbacks of FC.
I have had three Craftys in 6 months. Not a one has made it beyond 45 hours of use (yet -- the third is on hour 5). When it works? It's phenomenal. But can I rely on it? Nope. I have to spend more money on more vapes, so I can rely on them when it fails. If someone needs to look at reliability issues from people who actually own the device, just look at the rest of the thread. Maybe do a content analysis of all the thread posts. Plug it into a statistical model if you like. Your socks will likely be knocked way far off.
I'm pretty sure everyone would come back with conclusions that:
1. One of the most common topics on the forum is failure/reliability. This is a no-brainer, regardless of what a new user says.
2. If we need harder evidence and better testimony than frandemarco's heresay that the Crafty has reliability issues? Feel free to dig into a ton of my posts in this thread, including discussions of declining heat-up times, intermittent functionality loss, etc. I've had 3 Craftys since *June.* We haven't made it through 6 months of device ownership, and there are a number of other people like me with similar experiences. I've also documented poor customer services experiences with S & B that have thankfully gotten better, but have been utterly ridiculous at times.
3. While SOME users say they had back to back sessions, MANY (including me) did not use the device in the capacity that
@Roth and lots of "I'm a Crafty OG user with a 2.04 firmware, and this problem just does not exist" posters suggest (though its notable that over the 250+ pages of the forum, these characters have stopped existing as much....because the device fails!
) But seriously This "oh, its because you used it wrong" stuff is akin to telling iPhone users "Oh, you have no reception because you're holding it wrong." Let's please come off this. No one was satisfied with the answer then that a $600 consumer device needed to be held in a special way to be used as advertised... so why is it that claims in this thread about reliability routinely get dismissed as user error or product abuse? Is it because our community thinks that vaping reliably means making a $1000 investment in multiple devices? Sig lines full of vapes are real interesting - but I want to spend money on something that works reliably, rather than 12 devices to brag about.
I dunno. Maybe I am just venting today, because this forum is amazingly useful, and full of great tips and help. When I think of how patently screwed up most interaction of forums and the Internet is today, it's disappointing. FC is like the one forum I participate in at this point where the interactions are actually meaningful and respectful... so I don't get why some folks in this thread seem happy to just *negate* the perspective of those who have repeatedly illustrated problems with reliability, despite all the obvious evidence to the contrary.
I dunno, maybe those of us who keep making these posts aren't looking out for the well-being of the community and are just out to "trash Storz & Bickel," and maybe some of you are actually people sitting in Germany or Oakland at a Storz & Bickel computer, dismissing our claims. Or maybe I should just go back to vaping in silence, and not care if some nice folks I've met here get burned on their purchase.
(RANT OFF)