BioSector
Well-Known Member
c23, your experience is definitely not normal, though I wouldn't leave it plugged in all the time like that. It's just wasting energy. Unplug it at full charge until you need to use it. With a working unit, you should be able to get 3-5 bowls/sessions depending on your usage before you need to charge it again. If you need to use it more than that, a Mighty is probably a better choice for you.
Sounds like you would get better response from S&B if you just followed their repair procedure. Copy and paste your forum post into the letter to them. They will ship you a new unit. If you ask to upgrade to a Mighty instead, they will contact you for a reasonable upgrade payment and send you a new Mighty.
This is the US contact link, stupid redirect means I can't give you the EU one but if you click this link you might get the correct one.
nevermind, link removed as unshavenfish gave you the proper EU one above.
The shop you bought from is going to jerk you around it seems.
Sounds like you would get better response from S&B if you just followed their repair procedure. Copy and paste your forum post into the letter to them. They will ship you a new unit. If you ask to upgrade to a Mighty instead, they will contact you for a reasonable upgrade payment and send you a new Mighty.
This is the US contact link, stupid redirect means I can't give you the EU one but if you click this link you might get the correct one.
nevermind, link removed as unshavenfish gave you the proper EU one above.
The shop you bought from is going to jerk you around it seems.