Following on from my earlier post (#28620, page 1145)....
So, after the soft reset didn't work, I thought I'd try a hard reset. I opened up my Solo, unattached the battery and then reattached it. But, as before, the unit wouldn't turn on at all. I plugged the charger in, and immediately got the same looping sequence as before:
1. idle light flashes blue once
2. 7 flashes yellow once and unit beeps once (at the same time)
3. charge light flashes red once and idle light flashes blue once (at the same time)
I removed the battery from the Solo again, then plugged in the charger, and got the same sequence as above.
During this sequence, if I push either button, or both buttons together, the lights stop flashing and there's a long, continuous beep for as long as I hold them. When I release them, the sequence starts up again. This happens with or without the battery in, and obviously, only when I use the charger. Without the charger (or my PA), my unit is totally dead.
I've put my Solo back together without the battery, as I don't see any point in keeping it in there. My Solo, minus it's battery, works perfectly with the stock PA I have. And it's super light!
I contacted Arizer (who confirmed the soft reset feature
@exit) and told them of my issue. They said that they would fix my 14-month old Solo for 'free' under warranty if.......I send my unit to them and pay $55 for express return shipping (international). I guess that's their way of charging me for a new battery.
I've decided not to go ahead with it at the moment. I mainly use my Solo at home anyway, so having to use the PA is no big deal. If I really want to use a Solo for a special outdoor occasion, I can borrow a friend's. I would rather put the $65-70 (shipping + return shipping) towards something else. Even if I just order a battery and change it myself, I think it's still around $50 + shipping.
ps. removing the screws from the base plate and then putting them back in resulted in a small piece of corner chipping off and two new cracks appearing (one short, one long), even though I was pretty gentle and didn't over-tighten the screws.