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heres the response i got from diane "Thank you for contacting us, and I apologize for this reply delay due to Holiday Business Hours. I reviewed your message with my management, as I am personally one of the newest employees to the D-NAIL® Team with zero experience in this industry prior to my...

yes I finally got around to composing a nice little email to diane that detailed my concerns re my latest purchase with them - i will update here when i get a reply

the finish on that that thing looks like shit too just like my slimline pieces - made in china crap is what I also thought as well - this is the kind of thing that happens when a company gets too big too fast

@tylerj55 @MileHighLife I wonder if the heat retainer on top of your coil would prevent your quartz from chipping - what I notice is none of these flat coils are actually flat and they bulge - not to mention expand and contract when they heat up and cool @MileHighLife how hot is your drop down...

well shit of course its my auberins coil - lol fml - Im ready to grind some metal off that dam thing to your second point about the 710 whip - exactly - with the first rib of the slimline nail being not much bigger than the first of 3 loops in my coil, the outside loop doesnt solidly contact...

@DrSteez coil type will not fit with a halo - sorry to say @alittledabwilldoya' I dont know how you did it man - I can feel it start to thread - but it doesnt catch and just pops off - my retainer is down as far as it will go (i tried both ends of the heat sink and tried the retainer in both...

@alittledabwilldoya' was out of town all weekend - still have not had time to mess with the new nail setup and honestly I only bought 14 mm adapters bc I got it for a rig that hasnt arrived yet - so I can really even use it until that rig arrives bc my current rig is an 18 mm - Ill try again and...

yeah I cant thread the nut to hold the dish on the top if I put the retainer on - there is about an 1/8" gap between the heat retainer and the first rib of the heat sink - If i reamed out the hole so it didnt thread on and was more like a washer it would go down far enough to allow me to use it

slimline - most of the coil is exposed current d-nail you can only see half of one edge so my concern is with the smaller and shorter heat sink and no way to retain or reflect that heat upward so that my glass is going to take a beating I havent tried it yet since usually with items such as...

been so shit busy today havent had any time to contact d-nail or even figure out what I want to do really - Just got home and saw that I had won a badass 10mm mini recycler from an IG giveaway @herbivore21 it isnt that the coil wont stay its the fact that more than half the coil is exposed on...

yeah I plan to contact them - I have had nothing but good experience with them in the past - just venting... I havent used it so if worse comes to worse hopefully I can just send it back Ok well NOW i see that in the pic they dont use the retainer at all on the Halos - with the SiC dish it...

so I just got my slimline and im fucking bummed - first off it the heater retainer looks like shit - like they only polished half of it (no big deal bc I guess your never going to see it but still smacks of a QC issue) - secondly you can not use it under the coil with the slimline base since it...

@MileHighLife @DMPesso when I bought my auberins I had to do nothing to my PID - I remember reading here if you bought the flat coil you would have to change the settings, but auberins has started doing that now before they ship is my understanding - I also didnt have to set the temp...

you could get an analog 710 whip - or you could get something much better for not much more money - again the auberins for the money is the best thing you can get as far as features has a dial to change the temp as opposed to buttons - stays set at the temp you last set it at when you turn it...

there was a "manufacturing issue" that has been sorted out that was causing some inserts to crack - from what I read they have good customer service, contact them and hopefully they will sort you out @DMPesso this auberins unit with flat coil and universal nail is a great deal - delivered for...

@heady blunts - good to hear, I knew they would get you sorted - and you are gonna need something to carb with anyhow to make the most out of the SiC - I used one the open end of those little jars that dabs come in for a hot minute once bc I somehow managed to leave my carb cap at home - worked...

@Monsoon thx man - I like to keep the surface clean are people also doing this with sic nails??

@Gonzo_da_wind - this thread is titled next generation e-nail - there are already discussions about tube size and bubblers where you can go ask these questions - plz and thanks so whats the qtip tech - Im out of the loop - you qtipping the halo after each hit - or after each session as the...

@heady blunts trust me when I say they will hook it up - diane there is amazeballs!

happy turkey day for those that is applies to - lol Ill be smoking a turkey, along with various other fine herbs, hash - some dabs - prolly whip up fresh batches of white fire and gorilla glue rosin as well cheers!