it seems to particularly satisfy smokers.
Especially when it combusts! Sorry just couldn't resist!
http://imgur.com/ZYhYcfv
it seems to particularly satisfy smokers.
I agree, the regular mouthpiece native seems to work best for me. I need to do more testing with the PFE but I don't think it will change my opinion. It probably does work better with water, but I'm vaping dry most of the time, and I like the regular mouthpiece for that because it doesn't feel as hot on my lips.All of it is subjective of course. I use my grasshopper with a water piece and with the PFE every once in awhile but for me the best experience is using the regular mouthpiece native. For me, that's the best flavor and experience.
Will go to Verdampftnochmal the next days and talk with them about this issue.
Last time they were VERY pissed bc they didn't get any stuff from GHL since months.
Avoiding the hazzle with costs of RMA was also for me the main reason that I bought the hopper in Germany. To legal situation. Generally you have 2y of Gewährleistung. That means every technical problem with your device has to be solved by the retailer. And he still has this obligation when he don't sell devices by his supplier anymore. But one point of Gewährleistung is that there are only the first 6 months where he MUST change or repair your device. After these 6 months now YOU have to proof that reasons for the issue were already existing when you've bought the device. Can be difficult. But if it's a common issue you always can show to all the reports all over the forums regarding the hopper to proof that the reason for malfunction is caused by bad design or proceeding by GHL. Otherweise there would not be so much reports of this known issue.
When I'll be at Verdampftnochmal I will discuss this legal prob with the guys of VDNM and report results here.
Now i can't confirm that this is true, but i would not be surprised if HL did that, because they make no money from repairs, and they need to keep selling new hoppers to get money in.
It sounds like a very dodgy way of dealing with a cashflow problem...
This exactly the problem with this thread. Folks make a huge claim that they have no way of knowing it's true. At least you admit to speculation but it's not helpful for folks looking for real information.
Folks may not like what I post but everything I say is true as I get my info directly from hopper labs, conveniently down the street from my house.
What I can tell you is the company is doing just fine and Matt, Trevor and Caroline are totally nice at a tiny startup company in a startup company town (Boulder).
There is also an awesome food truck park at the same place as Hopper Labs if you're ever in Boulder and in need of a bite and a beer!
I am not speculating, this is what i have heard directly from a seller.
I added the part you quoted because it is his word against HL's word. And although i don't see why he would make this up, i wasn't there when they had the conversation, and have no way of actually knowing who is right.
Just like you only hear HL's side of the story...
I haven't talked to grasshopper about this so they don't have a "side" of the story. What i'm saying is that what happens on this thread far too much for the benefit of people trying to get good information is that some source that is not grasshopper says "X" then someone posts it on here like it's a gospel followed by a page of wild speculation only to find out it wasn't true or at best, the orginal idea is out of context.
I'm not highliting your post because I have information that contradicts it. in fact I don't have information about that one way or the other. I use it as an example of the problem, unsubstantiated rumor obscuring facts.
If a person thinks grasshopper is a bad company or a bad product, they shouldn't buy one. Using unsubstantied gossip (not you specifically but this thread in general) does not help a person make that conclusion on their own.
And for what it's worth, I don't say this to defend grasshopper, they don't need my help, as evidenced by the fact that they literally couldn't build enough to meet demand for more than 2 year. I say this for the benefit of the people who do come one here looking for real information. Someone will occasionally post about their frustration with this thread about the balance of info to gossip.
I suppose in sympathizing, I'm adding to their pain as I'm sure this post will prompt the usual page and half of fanboy vs. hater tennis match ... sigh, apologies for not improving the silence.
There's a lot of speculation in this thread because even when HL themselves speak up, the information turns out to be less than accurate most often.I haven't talked to grasshopper about this so they don't have a "side" of the story. What i'm saying is that what happens on this thread far too much for the benefit of people trying to get good information is that some source that is not grasshopper says "X" then someone posts it on here like it's a gospel followed by a page of wild speculation only to find out it wasn't true or at best, the orginal idea is out of context.
I'm not highliting your post because I have information that contradicts it. in fact I don't have information about that one way or the other. I use it as an example of the problem, unsubstantiated rumor obscuring facts.
If a person thinks grasshopper is a bad company or a bad product, they shouldn't buy one. Using unsubstantied gossip (not you specifically but this thread in general) does not help a person make that conclusion on their own.
And for what it's worth, I don't say this to defend grasshopper, they don't need my help, as evidenced by the fact that they literally couldn't build enough to meet demand for more than 2 year. I say this for the benefit of the people who do come one here looking for real information. Someone will occasionally post about their frustration with this thread about the balance of info to gossip.
I suppose in sympathizing, I'm adding to their pain as I'm sure this post will prompt the usual page and half of fanboy vs. hater tennis match ... sigh, apologies for not improving the silence.
Folks may not like what I post but everything I say is true as I get my info directly from hopper labs, conveniently down the street from my house.
If a person thinks grasshopper is a bad company or a bad product, they shouldn't buy one
And for what it's worth, I don't say this to defend grasshopper,
I suppose in sympathizing, I'm adding to their pain as I'm sure this post will prompt the usual page and half of fanboy vs. hater tennis match
HL could do a better job of being transparent which would mitigate the speculation but they don't seem to want to for whatever reason.
Why is the leather sleeve and storage container still visible on their site? It would literally take less than a minute to unpublish those items on the website. These type of actions come across as a big FU to each customer that waited for over a year as well as new customers.
The SS case that's NEVER been available, but is still available for purchase is a great example of their feelings about their customers. If they cared are all, the least they could do is list it as a "future" item.....
Hey happy anniversary to you too, must be a popular time to get married
They're a tough company to defend or deal with for those of us that don't live down the street from them.
The SS case that's NEVER been available, but is still available for purchase is a great example of their feelings about their customers. If they cared are all, the least they could do is list it as a "future" item.....
I only use the pfe with water ... dislike it dry. Too open and harshI should be able to share my impressions of native PFE use fairly soon. I'm looking forward to it.
Hopper Labs says the PFE is best for portable use, best with water, and best for pure performance. That begs the question, why is it not the default front end, with an option for the pen-style front end if extreme stealth is needed?
I wasn't aware they changed that? It wasn't that long ago I was able to put the SS case in my cart and proceed to checkout. Didn't complete the order, but it never have me any indication I couldn't order them or that they weren't available.I agree they can be tough to defend, but in the interest of accuracy, the SS case and leather case have not been availabe for purchase for quite some time. They are listed on the site, but you can't put them in your cart and pay.
And for what it's worth, I don't say this to defend grasshopper, they don't need my help, as evidenced by the fact that they literally couldn't build enough to meet demand for more than 2 year.
I've noticed this, the bronze hopper I sent back actually had a wobbly SS ring, an old replaced plain Ti back-end also had a loose SS section but not as bad.I get enough of a shift from side to side to feel it. The back end has been getting crazy hot again, even the button. Not a good session since. But I'll keep trying to use it in hopes of it completely falling apart like some of the earlier ones. They'll have to fix that!
hoppermatt said:The stainless case has entered the production-sampling phase, and is one of our primary focuses as of now. If it's any consolation, it will cost more in materials than you paid for it.