Email support@grasshoppervape.com to get that serial number issue fixed. Not sure why it would be off the "Your Grasshopper" list but I will bring it up to the web dev.
Hi everyone I have a question for @Hopper Labs . Do you guys have a plan for international customers and UK stock. I bought a titanium hopper last June from Namaste vapes UK that came with a 6 month instant replacement from them. However after this 6 month period I would have needed to send it to hopper labs if it developed any faults. The unit lasted 2 weeks and the 3 replacements not much more. I was lucky to receive a refund for the unit as Namaste found the failure rate unacceptable. After hearing users reports of a much better vape and seeing your presence on these forums I would like to purchase a new unit as I found it's performance, heat up time and efficiency to be unmatched in a portable not to mention I have 4 ghb2 that were barely used.
I have noticed that nobody in the UK are selling grasshoppers( I'm guessing the high failure rates and angry customers contributed to none of the vape shops here wanting the hassle of dealing with it anymore).
So I'm just wondering what your future plans for the UK are as having to send a used vape in the post to the USA can be a bit of a gamble as canibuss is still highly illegal here in the uk. So buying direct from yourselves in the USA isn't really feasible for UK and European customers. Do you guys plan on selling units to UK retailers anytime in the near future and having them service your units sort of like the vapefiend done when the hopper released in the UK. Thanks for any info in advance and good to see your presence on here it was long overdue. But better late than never.
I only use my silicone tips to adapt to a water pipe. They are loose and fall off in your pocket and collect lint like mad.Hey there hopperheads, I have a question for y’all if you have the time to listen to my sad tale and share your wisdom and experience. If you don’t have the time for this, congratulations! You have a life!
Whilst poring over the minutia of the website, I just noticed that the hopper doesn’t come with the silicone condom. Before purchasing, I saw that HL suggested picking up an extra SMP as one of their recommended accessories. I think the reasoning is that you can share your hopper with a friend and each have your own SMP. Well, that just shows how little Hopper Labs doesn’t knows about me, their customer, because I don’t have friends to share my hopper with! And no way in hell am I passing around the new precious! It’s MINE!
Anyway, from that my impaired brain inferred that it came with one rather than I should get an extra in addition to the one for myself. Now, because I’m friendless and don’t really care for the taste/texture of silicone on my lips, my inclination is to not be particularly bothered about not getting one. But then I realised: I don’t know anything about it! Maybe it’s a must-have item that the hopper needs to not burn ya?! So all of this to ask:
Did I blow it by not getting a SMP and should definitely get one? I’m already kinda regretting not grabbing a leather sleeve tbh. Did I mention earlier that I really have a thing for accessories and doodads?
Also a big fan of what-not.
I don't even really use the standard mouthpiece. It is quite nice for a change but I rarely do it.Hey there hopperheads, I have a question for y’all if you have the time to listen to my sad tale and share your wisdom and experience. If you don’t have the time for this, congratulations! You have a life!
Whilst poring over the minutia of the website, I just noticed that the hopper doesn’t come with the silicone condom. Before purchasing, I saw that HL suggested picking up an extra SMP as one of their recommended accessories. I think the reasoning is that you can share your hopper with a friend and each have your own SMP. Well, that just shows how little Hopper Labs doesn’t knows about me, their customer, because I don’t have friends to share my hopper with! And no way in hell am I passing around the new precious! It’s MINE!
Anyway, from that my impaired brain inferred that it came with one rather than I should get an extra in addition to the one for myself. Now, because I’m friendless and don’t really care for the taste/texture of silicone on my lips, my inclination is to not be particularly bothered about not getting one. But then I realised: I don’t know anything about it! Maybe it’s a must-have item that the hopper needs to not burn ya?! So all of this to ask:
Did I blow it by not getting a SMP and should definitely get one? I’m already kinda regretting not grabbing a leather sleeve tbh. Did I mention earlier that I really have a thing for accessories and doodads?
Also a big fan of what-not.
Let me help you spend some $$$.Hey there hopperheads, I have a question for y’all if you have the time to listen to my sad tale and share your wisdom and experience. If you don’t have the time for this, congratulations! You have a life!
Whilst poring over the minutia of the website, I just noticed that the hopper doesn’t come with the silicone condom. Before purchasing, I saw that HL suggested picking up an extra SMP as one of their recommended accessories. I think the reasoning is that you can share your hopper with a friend and each have your own SMP. Well, that just shows how little Hopper Labs doesn’t knows about me, their customer, because I don’t have friends to share my hopper with! And no way in hell am I passing around the new precious! It’s MINE!
Anyway, from that my impaired brain inferred that it came with one rather than I should get an extra in addition to the one for myself. Now, because I’m friendless and don’t really care for the taste/texture of silicone on my lips, my inclination is to not be particularly bothered about not getting one. But then I realised: I don’t know anything about it! Maybe it’s a must-have item that the hopper needs to not burn ya?! So all of this to ask:
Did I blow it by not getting a SMP and should definitely get one? I’m already kinda regretting not grabbing a leather sleeve tbh. Did I mention earlier that I really have a thing for accessories and doodads?
Also a big fan of what-not.
Indeed, over time depending on your usage - temp, draw strength, etc. - they wear out over time and prone to get lost. I had one originally and it no longer stayed on so I went and continue to use it natively (no PFE for me!). I bought a new one recently cause ‘why not’ and to occasionally use it with a water pipe.I only use my silicone tips to adapt to a water pipe. They are loose and fall off in your pocket and collect lint like mad.
Yessir I got that based on my reading here.I don't even really use the standard mouthpiece. It is quite nice for a change but I rarely do it.
Did you get a PFE?
Pretty exciting times! Glad things are finally panning out, I've been waiting for this the whole time. People here should own this device, but the device should work for a respectable period, and after many little issues I've now been trouble free since '18. The tides have changed IMO. Well done @Hopper Labs for persevering through thick and thin. Much respect.Yessir I got that based on my reading here.
Thanks for the SMP information, my mind is at peace now. Which is a good thing since I got my shipping notification from HL this morning! Wooo-hooo! Pretty excited about this, not gonna lie.
Alrighty! Sounds like it might be a good time to open this RMA again & get myself a working Hopper!Pretty exciting times! Glad things are finally panning out, I've been waiting for this the whole time. People here should own this device, but the device should work for a respectable period, and after many little issues I've now been trouble free since '18. The tides have changed IMO. Well done @Hopper Labs for persevering through thick and thin. Much respect.
No, you didn't blow it, imo.Did I blow it by not getting a SMP and should definitely get one?
The tides have changed IMO.
Unquestionably something has changed for the better and we're all feeling it, thanks in large part to the presence and thoughtful posts we've been reading from @Hopper Labs of late. This is all great! And my own experience with c/s has been very positive lately (but it's never been bad, for me)Alrighty! Sounds like it might be a good time to open this RMA again & get myself a working Hopper!
Thanks for this! Too bad I tossed my original one. I bought a new one and only used it once so it’s not long in tooth or loose yet. Will definitely keep this in mind down the road.Hopper pro tip: when your silicone mouthpieces get loose and fall off easily; boil them for about 30 seconds or so. They shrink and fit better.
Thanks for this! Too bad I tossed my original one. I bought a new one and only used it once so it’s not long in tooth or loose yet. Will definitely keep this in mind down the road.
My RMA’d unit keeps humming along. Can’t wait for new batts though as my 2 decent remaining ones only get through about 3 loads.
Regarding heat retention, I’ve noticed with the return of my unit from RMA the frontend gets hot using a new battery (very typical) and the backend gets hot when the battery is close to spent. I’m thinking this is normal, at least with the old cells, and anxious to see how the new ones fair when in hand...
Asking again, FYI...Here’s one for everyone: I’ve been charging my Hopper in my car recently with the magnetic cord, the original one from pre-order days. Did HL enhance this at all in any way and, if so, is it worth it? I have a couple Nitecores that serve Home duty charging.
Asking again, FYI...
About a month ago my gf picked me up a used ti hopper. She had seen many people were able to transfer the lifetime warranty without issue for $45 I was fine to do this even tho im pretty sure it had not been registered at all. At the time when I looked at the site it said you needed the barcode from.the box as well as the serial from the device. Looking at my box i realized it was for the sellers stainess device and did not match mine so never bothered trying. To note my device was never in the best shape w some nics and scratches but never had any function issues. Now in the last 3 days I find it combusting on any temp. Prettymuch running max. Has anyone had this issue. I noticed a week after I got it when it woild get to temp the blue led would flicker. I actually thought Maybe this was the device indicating it was holding temp as this is what the device has done ever since without issue. I planned on ordering a few batteries and that pretty charger now that they are in stock but worried it will be a waste if I can only use as a combustion device.Have a friend trying to push a brand new stainless on me he just cant afford. But worried about transferring or similar issue .Ive tried the basic troubleshooting and cleaning .Any help or input would be greatly appreciated on either issue lol
Batteries:
They have arrived and we are shipping them now.
Really appreciate the fast responce. I will be sure not to use it. Do I email you guys to do the transfer? I want to get it done so I can get back to using it. It quickly became part of my daile routine. Thanks again guys. Now I feel comfortable ordering a few sapre batteries.Sounds like you need service if it is combusting. Don't use it, send it in. $45 to transfer is correct. The device might just require some adjustment and an upgraded PCB, would be a pretty quick turn around.