kbrown5523
Hopping in Washington
Yes. Works great with them.So will the i4 work for GHB2 as well?
Yes. Works great with them.So will the i4 work for GHB2 as well?
Ok, I must have misunderstood badly and owe you an apology. And I didn't see any images but that's been flaky on the site lately so...I see where you’re coming from but it’s not just a regular combustion issue.
Obviously I’m frustrated so my wording was harsh but I think justifiably so.
I’ve been a big supporter of Hopper Labs but like many I’ve had numerous failures & more than one front end looking like this.
If the problem was just herb combusting in the chamber as you say it wouldn’t be a huge issue.
That’s happened to me before, I simply lowered the temperature & kept using it until it eventually failed & the chamber melted down like this one.
Several have also had offgassing problems & I’m not sure if this is the heater cooking itself but this is definitely making its way to my vapor.
I’m a non smoker so the smell & taste of foreign substances in vapor is very obvious & leaves me feeling unwell if I inhale. This is no exaggeration.
Generally combustion in most vaporizers with glass or metal vapor paths is not a issue, however this one has a shroud of plastic insulation wrapped around the chamber.
That insulation has a tendency to fail if there is a combustion incident & this is something to be careful of when using a Hopper.
I feel is this is a big health & safety issue & it would be irresponsible of me not to warn people.
I won’t argue the point because you’re welcome to believe otherwise & I do appreciate your opinion.
Try cleaning the back end threads and the threads on the body where the backend connects too. Good luck.My back end is now getting too hot to touch, and of course with all the battery heating that back end up, I am getting really no vapor.
I have RMA'd it 2x already, but this is the first time the back end has become a branding device. In my last RMA in November they stated they replaced some internals.
I am very hesitant to send it back since GH Labs is stating 120 days (4 months for a repairs???) and that is a long time to wait. i guess just send it and forget about it till Thanksgiving. But first they need to respond to my service request.
I am very hesitant to send it back since GH Labs is stating 120 days (4 months for a repairs???)
Just got a email from Hopper entitled "June update" it arrived in July? The email was empty. This is why I still haven't bought from this company...
This update announces some new HT Hoppers available today, and... they are there, looks like 8 of them, ready for immediate shipping.
A regular Ti is listed as1 week3 weeks (one week was on the site yesterday!) out, and a SS as 4 weeks out.
So which ones are they saying (in the update) will be 60 days out? Or do they mean all these lead times will be fully minimized within 60 days?
I currently have 2 friends who want to make the transition from combustion to vaping, but I don't want to sell them on Grasshopper until, at minimum, SS units are available for immediate shipment and rma's are being turned around faster. Because my friends are light users, I may just steer them towards the Crafty.
Here's the update I received yesterday.
Note that the SS Case and New Charger have been pushed out another couple/few of months to Q3, '18
June Update
Two months ago we released the State of the Hopper blog post which outlined the manufacturing issues and resulting problems with the Grasshopper. We presented a timeline for what had happened so far and what was to come. In the last 60 days, we have made meaningful progress towards our goals in both repairing units and shipping new orders. We averaged throughput of 220 units per week as the new production lines continued to ramp up. This includes serviced units. Our customer service department and warranty departments have both made tremendous strides in keeping up with inquiries and getting responses out quickly. Most importantly the rate of device failure has plummeted.
Our current goals include reaching a production capacity of 500 units per week, improving our customer service, and increasing overall satisfaction with our products. For those currently waiting on a new Hopper or service on a Hopper, we sincerely appreciate your patience as we work to deliver. We understand and relate to the process being frustrating as we want to get you these items more than anyone. Delivery has had some stop-n-go as our production lines are still gaining momentum. We expect outstanding orders to be cleared in the next 30-60 days and warranties to be caught up in the next 120 days.
We currently have two items that are still on pre-order and have already been significantly delayed, the Stainless Case and the External Battery Charger. Hopper Labs has nearly completed both these items, and the designs are with our manufacturers for CNC machining and injection molding. The electronics and software are finished, and testing has been ongoing for the last few months. As our core product has become more stable, we are pushing these projects forward to completion. The delivery date has been estimated many times, and we wish to combat Hopper Lab's overoptimistic timeframes. Our current estimation is delivery will happen in the 3rd quarter of 2018 with more accurate updates to come along the way.
We will be releasing a new batch of the Heat-Treated Grasshoppers and PFEs today. A 5% off in-stock accessories for the 4th of July Holiday starts now with the code "Middlefork."
Thanks for checking in with our short newsletter.
FAQ:
What email should I use to contact Hopper Labs?
The best email for contacting Hopper Labs is support@grasshoppervape.com.
I have an order that has been delayed past its delivery date. Why is that?
Orders from January, February, and March, were delayed due to a 3rd party manufacturing issue. You can read about that here. More recent orders have either shipped on time or been delated due to an unexpected parts shortage caused by the need to upgrade many of the units in the Warranty department. These parts have been coming in from our manufacturer at a steady rate, and we expect to be caught up on order in the next 30-40 days.
We have been using our Instagram to put out small shipping updates. Please check out our story to receive weekly information. @grasshoppervape
Thanks for checking in on our quick update.
5% off all in-stock accessories when you place an order in the next 5 days.
Code: Middlefork
delated
Empty email seems like a mistake. Otherwise makes no senseI got the same email hoping it was a response to my giving them a piece of my mind. But no such luck. Another let down I’m afraid.
it's a completely different vape with scratches all over. I'm pretty disappointed but at least it (seemingly) works okay. The back end has deep terrible scratches and the body has some light ones that aren't so bad.
I will also be using it dry on lunch breaks and I don't want to use the silicone cover as I would imagine they stink after a few uses so would the mouthpiece be to hot to take draws at medium temps every few minutes and would buying the PFE help me in this case.
Lol that's very kind of you. Every portable vape I have owned(A few pinnacle pro's.6 vivante alternates and 2 pax 1) has broken in a weeks to months except for my pax 2 which I just find to smelly and having folded screens and pushers to be to much hassle for my needs.mostly because they were all me and my girlfriend's daily constant hitters but last year we purchased a DBV for home use and havnt looked back we just leave it on all day and hit it when needed. Since then my portables get used once a day on my lunch break and I just need something that can heat super fast and deliver a few hits when needed and not have a hot oven cooking in my pocket if that makes sense. And in the 5 or 6 years i have been vaping unfortunately the hopper is the only thing that comes close to these needs at least until concentrates are easily available for me and I can use a candy pen lol@Thebigsmoke I will send you a brand new Fury 2 across the ocean, free of charge to save you from the heartbreak that is Grasshopper 2018. I am not taking a piss! (hope I said that correctly).