First off, this little thing rips, even though i have had this only 24 hours or so, its great. I need heavy doses as i am a medical user and the fury surprised me a bit actually... That said, your offer is generous and i will oblige. It may be a small complaint, but it seems tenous on its hold and it is wobbly, mainly though it is not getting heated correctly because one side is touching or not or half the stem is pulled out and not seated flush, that is how loose it gets.....if it were snug even warm i think this would rectify immedietely. QA could literally be just a drilled hole with correct diameter in a scrap wood block, if the stem wiggles a bit before final packing into the foam.......at least could save shipping costs..... Thanks again, off to walk the dog with new toy... P.s. Really looking forward to the FIERCE!