Little Bill
Oldest stoner on FC
When mine does that it just needs a charge.Noticed my Crafty just turned off whilst heating up....
When mine does that it just needs a charge.Noticed my Crafty just turned off whilst heating up....
Had 3 bars, a bit weird will keep an eye out on itWhen mine does that it just needs a charge.
just received my replacement! new crafty with +20% of battery life, v02.53 (v02.00.03 BLE)80 hours for my Crafty, RIP, it was a long run
the problem was:
switching on > heating up to 180 in 3-4 minutes then > overheating > then switching off automatically, and finally > red/yellow led blinking
i will send mine to their warehouse in Germany and will also attach a letter:
i'm not very good at speaking english but i've done what i've done
Of course, the current message could be as "nice" as German instructions get!
Not a stupid question, it's one many have asked. Unfortunately, the answer is no. The 2 year warranty is based on original Crafty purchase.
It can't be possible. Think about it. If that was true people would buy a Crafty and be set for life.i actually tried to RMA my 2nd Crafty with 450 hours on it, and had bought the first over 2 and a half years ago. it was accepted, and i sent them back my Crafty with the RMA invoice i got for my 2nd one. i'm now sitting here with a brand new crafty with 20% more battery life.
i think i saw i post in this thread saying that a S&B rep said that the warranty does reset every RMA, but i cant find it again.
It can't be possible. Think about it. If that was true people would buy a Crafty and be set for life.
You may or may not be an exception to the rule.http://fuckcombustion.com/threads/the-crafty-by-storz-bickel.15984/page-272#post-892345
there's the post about the warranty resetting when you RMA. on the next page someone said they called up and were told that it doesn't reset when you RMA.
it worked for me, thats all i care about.
You may or may not be an exception to the rule.
I have it in writing from S&B, stating exactly when my warranty expired. I had 4 Crafty's, all 4 of which were under the same original warranty term.
My second Crafty, of that same group, had gone bad (flashing lights, as I recall) and I was actually denied warranty service, even though I was still in year 1. They told me I had "too many charge cycles" on the battery and this is why it had failed. It was pretty clearly bullshit, at least when compared to my other rma's and to many, many other use-stories related in these pages. Even so, I had to pay for a battery service on that one. Of course they just sent me a new unit. I've yet to hear clearly that they've replaced anyone's battery, btw - I think they always simply send a new unit.
After that experience, I wrote to S&B asking for a clear explanation of when my warranty would expire. They wrote me back twice (for clarification) and though the story they gave me has not been repeated by anyone else in the forum, they wrote, and I paraphrase,
'The warranty period begins on the day we first receive the unit in for it's first warranty service.'
Technically, this means that if you bought a Crafty and it worked for, say exactly 90 days, then you sent it in and they got it 5 days later, that day would start the 2 year clock ticking -- actually 95 days after your purchase --regardless of how many subsequent failures/replacements are sent out. Note that this in contradiction to the stated policy that warranty is good for 2 years from date of purchase.
So, not that I'm arguing with you, rather, it may be that your story is confirming what I was told. It may be that your 2 years began on the day they received your first unit in for service.
All this said, I don't in any way agree that the warranty might "reset" when you get an rma replacement.
I've documented all of this many moons ago in this thread. Ultimately, I got off the Crafty merry-go-round and upgraded to a Mighty. Warranty, whatever it was, is clearly over and my now long-time Mighty is still going strong.
good evening everyone,
hope you’re all well.
i recently received a crafty replacement about a week ago (with +20% of battery life, v02.53 (v02.00.03 BLE)). everything is operating perfectly, but yesterday the app couldn’t find the vape, I tried turning the phone, the vape, the bluetooth off and on and it still wouldn’t connect. The vape worked fine. Then later in the evening the app had no problem connecting. I just went to use it and had the same issue. Is anyone else experiencing this? Could it be the new app? ios11? Any insight would be greatly appreciated.
EDIT: I plugged it in to charge and the app recognized it. I don’t know if that means anything.
thanks for getting back to me. i wrote s&b and they got back to me immediately. they suggest leaving the bluetooth set to always on for the device. the only other idea is that i’ve been using lower power mode and that might keep the bluetooth off.I have a new crafty with v2.53 and not had any problems connecting so far. I am on android though so may be an issue with ios. Do you have another Bluetooth phone/tablet you can test with next time it plays up?
Maybe it's just the charge status meter.Got 7 hours and 45 mins logged onto my Crafty, V.02.53, im starting to recognise my battery is running out much quicker then usual
i’ve been having the same problem. it seems to happen randomly. notHi guys, using my Crafty today and cannot get it to connect to Bluetooth, dont know why but it just wont find or connect
I pressed enter pin, but it keeps flashing red, so i deleted the app, now it isnt recognising my pin at all, keeps flashing red
Edit: rebooted Crafty seems to have got that sorted!
im having the same bluetooth issue as you. i received a replacement crafty about 2 weeks ago and from time to time it won’t connect to the app. i’m using an iphone 7, with ios11. S&B suggested always leaving the bluetooth on, on the vape so it can connect with the app, as well as a reset if it doesn’t work. i’d say it connects 8 or 9 out of every 10 uses.I recently got a new crafty from PIU (mighty user for 2 years)
My Bluetooth has been real finicky with connecting to my Samsung s4
Sometimes reseting phone helps or restarting crafty app, but sometimes not
That’s my only issue so far
connects smoothly for long periods then suddenly after a charge or session it no longer can
Thought it was chalked to having an older smart phone but I guess even the new app is a bit touchy
Love how much you can adjust all the settings compared to Mighty (mighty should get it’s own little app to adjust advanced settings as well s&b)
Loving the mighty/crafty combo, and craftys are pretty cheap now so thinking of adding another soon!
80 hours for my Crafty, RIP, it was a long run
the problem was:
switching on > heating up to 180 in 3-4 minutes then > overheating > then switching off automatically, and finally > red/yellow led blinking
i will send mine to their warehouse in Germany and will also attach a letter:
i'm not very good at speaking english but i've done what i've done