Discontinued ThermoVape

PB88123 · Jul 10, 2012

Adobewan said:
Have you guys discussed the ThermoVape power supply being advertised.
One of the things I initially liked about ThermoVape was they were building their equipment modularly, so if you had a TV, you only had to buy new accessories, rather than a whole new units. Well, anyone like me, who had a TV and wanted to get an Evolution, realized there not entirely modular, I had to buy a new $150 unit. So I have both a TV and Evo both of which are beautiful and well crafted, and clearly making well respected forum members happy, but sit unused on my desk. The last few times I did use them was with Pipes PA which made a big difference, at an economic price(thnx bro), but then pocket portability (my primary interest in the TV) was no longer viable.
Now ThermoVape is offering their own power supply that costs nearly as much as a new Solo.

I confess I haven't read thru to see if this have been discussed, I apologize if I'm resurrecting something you guys have covered, and hope I haven't missed something very special about their PA, but when I saw their price for it, I felt a twist in my gut.
Please set me straight if I'm missing something.

Not sure if you already read what ThermoVape had to say but here it is again,

ThermoVape said:
Thought I would just make a couple of comments about our manufacturing process. We understand that the price of the AC Power Supply may have been higher then expected, so we thought a description of what goes into making the ThermoVape Power Supply would help.

It should be noted that the ThermoVape AC Power Supply is an extension of our modular platform. Not only in that the Power Supply works with all of our interfaces and Standard 6V Vaporizers but also in that we will continue to offer options to expand the functionality.
For example, we are working on sourcing a reliable 12V DC Adapter for use from a vehicle, as well as a Low Voltage Adapter for 3.7-4.2V vaporization. The ThermoVape Power Supply can and will be expanded upon as we find new, reliable power adapters. The best part is that all you will need to purchase in the future to expand the functionality of your ThermoVape Power Supply is an inexpensive adapter. The ThermoVape Power Supply is a buy it once, and you are good forever kind of a deal.

With that said here is what goes into each ThermoVape Power Supply:

Raw Materials. We start with the same Cold Finished T6 6061 Aluminum, US sourced from Alcoa used in our ThermoVape Vaporizers. This is not your average aluminum; our raw bars start with a 1/1000 of an inch variation across the length of the 12 foot bar. As good as it get. We also use FDA approved High Temperature US Sourced Delrin as a thermal insulator.

All components of the ThermoVape Power Supply are Made in the USA. We sourced Butt-connector, ring terminal, and plug assembly from US companies in Menlo Park, CA and Chicago. All other components we manufacture in house.

The AC wall plug/adapter is made in China. If anyone can find a US company still manufacturing these types of simple wall plug/transformers please forward us their information.

We precision machine the Aluminum Main Body, Inner Sleeve, and contact. These parts undergo an initial QCC for size and dimension. We then hand debur each part, the contact piece is also tumbled. The main body is then sent out for laser etching. After deburing, tumbling, and etching these parts are then Electrolessly Nickel Plated. The Nickel ion fills and selas the pores of the aluminum, increasing hardness, conductivity, and corrosion resistance. The Delrin Internal Insulator is also precision machined, hand debured, and cleaned.

We then begin the process of hand assembly. We have no automated processes. Every part is inspected as it goes through the assembly process, and undergoes individual testing for function and form. All connections are both soldered, and also reinforced with a redundant mechanical connection for maximum durability. All precision ‘press fits’ are achieved with small a Arbor hand press for precise, durable and adhesive/bonding agent/chemical free assembly. Once all of the connections are made, and the components assembled, we begin our final testing process. All of this happens under one roof, often the same person performing each step of the process. Nothing is outsourced. The final Power Supply Perfectly matches all ThermoVape Vaporizers in terms of quality, fit and finish.

Once the ThermoVape Power Supply Passes our extreme failure test only then is it ready to ship to a customer.

The money you spend on the ThermoVape Power Supply goes first to the cost of the highest quality materials and components available, and then to the cost of machining and finishing processes. Finally to the labor for assembly to pay the hard-working vapor loving ThermoVape employee who painstakingly assembles each Power Supply.

Sometimes after all that there may be a couple bucks left over to keep the lights on and the internet working. The old adage is true in our experience, 'You Get What You Pay For' and with the ThermoVape Power supply you get the highest quality American sourced materials and state of the art precision machining and craftsmanship. The result is a versatile, durable product that we are confident you can enjoy for years and years to come, so confident it has a lifetime warranty.

Hope that was helpful.
Cheers,
ThermoVape

Brother Brigham · Jul 10, 2012

I am compelled by my recent experience with TV to make a quick note about TV's customer service. If that doesn't blow up your skirt, then you don't need to read on...take a vape break maybe? Or wish someone wellness...or...contribute to a community.

I could either leave a long and personal story, involving the sharing of many very helpful and informative emails, which quickly began to boarder on the personal.
All of the TV team worked to solve my personal needs, and all at the expense of TV.
All of my needs (timely, creatively, collaboratively, mechanically , and personally) were considerably exceeded.

or

I could simply say that, for me, the customer service I received from ThermoVape exceed anything that I have ever experienced via online ANYTHING.

LOL, I feel like I just handed out a PR Handy-J to TV, but god-damn, I'm happy with my TV, and my TV experience. :rockon:

Adobewan · Jul 10, 2012

PB88123 said:
Not sure if you already read what ThermoVape had to say but here it is again,

HA! Thank you PB, that would be exactly what I meant when I said "I confess I haven't read thru to see if this have been discussed, I apologize if I'm resurrecting something you guys have covered, and hope I haven't missed something very special about their PA, ....
Thank you for setting me straight on this, it was certainly due.
Anyone have one yet?
I hope, in fact, the modular aspect of the PA is worth the initial price, and that the adapters don't wind up costing too much more.

OF · Jul 10, 2012

Adobewan said:
One of the things I initially liked about ThermoVape was they were building their equipment modularly, so if you had a TV, you only had to buy new accessories, rather than a whole new units. Well, anyone like me, who had a TV and wanted to get an Evolution, realized there not entirely modular, I had to buy a new $150 unit.

Now ThermoVape is offering their own power supply that costs nearly as much as a new Solo.

I confess I haven't read thru to see if this have been discussed, I apologize if I'm resurrecting something you guys have covered, and hope I haven't missed something very special about their PA, but when I saw their price for it, I felt a twist in my gut.

Please set me straight if I'm missing something.

I guess I'm at a little bit of a loss with the first part. They're all made by TV, so I assume you meant T1? If you had a T1 you could have bought the SV Evolution unit alone, unscrewed your T1 heat core (and cap) and screwed the Evolution in and been good to go with a somewhat strange looking but fully functional vape. Buying either of the more streamlined adapters (insulated or not) would make it look better and saved you the unscrewing of the core (sometimes hard to turn against the o-ring). But the lower section, batteries and charger didn't need replacement. IMO it's pretty hard to be more modular than that. Most of the units is common.

Yes, I agree, the TV PA is pricey. But it's a low volume unit, made with all custom parts and a very neat supply. I just got mine an hour or so ago, and while I'm very impressed with the Pipe's unit I tested a while back, the TV unit is definitely doing a little better power wise (closer to what fresh charged batteries would deliver to (SV) Revolution/DART, (SV) Evolution and T1. Don't get me wrong, the Pipe's unit does a good job, it's very cleverly designed in it's 'power profile' to not overdrive any of the loads, but that's slanted toward the Revolution end of the scale. The TV unit is considerably hotter on T1 use so the core will heat faster.

Folks get to decide for themselves if the extra cost is worth it to them. For me that decision is easy to make but I can afford either (or both if I was so inclined I guess). I don't think you're missing anything (except perhaps not knowing the higher performance on the TV unit), it comes down to a personal decision (often subjective). Lucky for us we have a free market that gives us such choices, IMO.

I'm sure you'll be happy with either.

I just wish the little blighter would stand up straight when not in use. I'm thinking a spacer inside the outer tube will raise the connector enough so it will?

But right now it's time to stop all this silly output measuring and get some serious testing going. I've got some really nice OG Kush and an eighth of the now legendary Larry OG to compare......

Snake said:
I decided to make an account after lurking around trying to contemplate the best vape for my needs. I was looking at a few other portable models, but I decided to pull the trigger because of the waning sale.

Welcome to the fun.

I don't know, for a new guy you sure stumbled into in IMO. An absolutely first rate first buy! I predict happy times ahead getting to know your new friend.

Tell me, been lucky all your life?

OF

Adobewan · Jul 10, 2012

OF said:
I guess I'm at a little bit of a loss with the first part. They're all made by TV, so I assume you meant T1? If you had a T1 you could have bought the SV Evolution unit alone, unscrewed your T1 heat core (and cap) and screwed the Evolution in and been good to go with a somewhat strange looking but fully functional vape. Buying either of the more streamlined adapters (insulated or not) would make it look better and saved you the unscrewing of the core (sometimes hard to turn against the o-ring). But the lower section, batteries and charger didn't need replacement. IMO it's pretty hard to be more modular than that. Most of the units is common.

OF

I did mean T1, thanks OF, but the rest of your comment's a bit troubling to hear. I was pretty specific in my emails and phone conversations with ThermoVape regarding not wanting to buy a whole new unit, and how I was expecting a modular sort of thing, but still, I was directed to the $150 unit.
Sounds a bit like there were other options that weren't presented to me?
Not feeling better about my purchase.

darkrom · Jul 10, 2012

OF said:
Don't forget the 'lighter than air' o-ring......

OF

I had already forgotten this haha. Oh well I've got the entire Oring kit sitting here unused besides the red one...on the evo I don't use. I'm not giving up on the evo until I can use the power supply and give it a nuclear chance

darkrom · Jul 10, 2012

Adobewan said:
I was pretty specific in my emails and phone conversations with ThermoVape regarding not wanting to buy a whole new unit, and how I was expecting a modular sort of thing, but still, I was directed to the $150 unit.
Sounds a bit like there were other options that weren't presented to me?
Not feeling better about my purchase.

Maybe a miscommunication with them not knowing you had the T1 or something? I personally bought the T1 first, then the SV Evo alone. I used it like this and then got the adapter to make it look nicer and be able to "work in a bong". Only in quotes because I'm waiting for my power supply. I have much better luck with the T1 than the evo, so I'll see what results I can get when batteries no longer matter.

Here are the 2 things that one would need to convert the T1 to an evo. The second piece is optional, but it is 100% necessary to use the built in waterpipe functionality of the evo (at least tested on my 1 bubbler 18mm).

http://thermovape.com/collections/a...volution-convection-vaporizer-cartridge-black

and the optional-ish piece below (I'd just get it personally its worth it to not look unfinished and to have the bong option.)

http://thermovape.com/collections/all/products/evolution-interface

EDIT: Now looking on the site I found this new? bundle.

http://thermovape.com/collections/all/products/thermovape-evolution-conversion-kit

It looks like it comes with extra parts, but I can't tell what. Maybe I'm losing my mind.

darkrom · Jul 10, 2012

Peloton said:
If you had any specific packing or shipping instructions for them that's where they'd go. Good choice on the T1!

Tell them to draw you a picture of a unicorn destroying an army of trolls on the box. See if they do it. That's how the cool kids order pizza these days.

Nick Brand · Jul 10, 2012

darkrom said:
and the optional-ish piece below (I'd just get it personally its worth it to not look unfinished and to have the bong option.)
http://thermovape.com/collections/all/products/evolution-interface

Based on the helpful feedback I rx'd here, I've bought the...

ThermoVape Evolution Standard Voltage in White
http://thermovape.com/collections/all/products/thermovape-evolutuon-standard-voltage-white

... since I already the the delrin-less interace from my Revolution conversion kit. I also ordered 5 more o-ring kits so I can put a red o-ring into each cartridge groove, to help keep me from burning myself, hopefully.

OF · Jul 10, 2012

Adobewan said:
I did mean T1, thanks OF, but the rest of your comment's a bit troubling to hear. I was pretty specific in my emails and phone conversations with ThermoVape regarding not wanting to buy a whole new unit, and how I was expecting a modular sort of thing, but still, I was directed to the $150 unit.
Sounds a bit like there were other options that weren't presented to me?
Not feeling better about my purchase.

I'm still at a loss. DR has made the only suggestion that makes any sense, there's clearly a breakdown somewhere. It's all over their web pages, we discuss it here in nit picking detail, it's by no means secret. Lots of other people get specific advice from them (or so they report here) and for sure many here have bought bits to modify their units. Modularity and use of common parts across product lines is at the core of their offerings.

It would be very out of character for them to take advantage of you (or anyone), there must not have been an understanding of what you already owned. The standard "LV or SV? advice" seems to be 'unless you already own T1 or other SV gear, go LV' (longer battery life, one battery not two). That alone should have brought the subject up?

I don't believe anyone tried to mislead you.

Honest misunderstandings happen. You've ended up with another charger you don't need, some batteries, and a second battery assembly you don't want, right? You need the Evolution itself and adapter? I suggest you contact them and tell them as much, I bet they take the other parts back from you even though they'll have to 'eat' them (can't be sold again under California law), I bet they'll give you full credit (or refund) for the value of the parts and find internal or 'loaner' use for them.

OF

Cinnamonster · Jul 11, 2012

darkrom said:
Tell them to draw you a picture of a unicorn destroying an army of trolls on the box. See if they do it. That's how the cool kids order pizza these days.

I asked if they could draw a monkey eating some pizza inside the shipping box, but they didn't!

I finally bought the original Thermovape. I can't wait to see how it compares to the Evo!

SameOldTim · Jul 11, 2012

Adobewan said:
I did mean T1, thanks OF, but the rest of your comment's a bit troubling to hear. I was pretty specific in my emails and phone conversations with ThermoVape regarding not wanting to buy a whole new unit, and how I was expecting a modular sort of thing, but still, I was directed to the $150 unit.
Sounds a bit like there were other options that weren't presented to me?
Not feeling better about my purchase.

There defiantly must have been some confusion. When someone already has a kit we always recommend the conversion kits, at most well say to get a full vaporizer (the entire device minus batteries and charger) and utilize the batteries and charger you already have.

Shoot me an email tim@thermovape.com and I'll get you all taken care of.

Sorry again for the confusion.

Yim

Adobewan · Jul 11, 2012

Thanks OF and Tim.
Didn't feel I was being taken advantage of, and I likely played my part in any miscommunication.
I appreciate all the attention to this. I'll shot you an email Tim.

OF · Jul 11, 2012

Adobewan said:
Thanks OF and Tim.
Didn't feel I was being taken advantage of, and I likely played my part in any miscommunication.
I appreciate all the attention to this. I'll shot you an email Tim.

Most cool. I don't know about you, but I like happy endings......

Next best thing to no problems. Enjoy the machine, it's why you bought it, right? Neat products, as you know.

OF

Haywood · Jul 11, 2012

Nick Brand said:
Based on the helpful feedback I rx'd here, I've bought the...

ThermoVape Evolution Standard Voltage in White
http://thermovape.com/collections/all/products/thermovape-evolutuon-standard-voltage-white

... since I already the the delrin-less interace from my Revolution conversion kit. I also ordered 5 more o-ring kits so I can put a red o-ring into each cartridge groove, to help keep me from burning myself, hopefully.

Don't know if it's too late, but if you ask in the "special instructions" (or whatever it's called) box in the web order page, they will send you an O-Ring pack of 5 red rings instead of an assortment. If you can beat their fast turnaround service, by calling or emailing them, you might be able to have them make one or two of your O-Ring packages into "red only").

TV seems to bend over backwards to make their customers happy; they have fulfilled a number of "special requests" from me.

Nick Brand · Jul 11, 2012

Haywood said:
Don't know if it's too late, but if you ask in the "special instructions" (or whatever it's called) box in the web order page, they will send you an O-Ring pack of 5 red rings instead of an assortment. If you can beat their fast turnaround service, by calling or emailing them, you might be able to have them make one or two of your O-Ring packages into "red only").
TV seems to bend over backwards to make their customers happy; they have fulfilled a number of "special requests" from me.

thanks, haywood. I believe the order's already been sent, I saved some money by not getting the delrin-covered adapter, and the rings weren't that expensive, esp. after the sale discount. Extra shapes and sizes of o-rings may help in future mad science.

Cheers

darkrom · Jul 11, 2012

OF said:
Most cool. I don't know about you, but I like happy endings......

I see a trend in which vaporizer companies take care of you and how many people go back for more. Notice the vapes I own now all have outstanding customer support? It's a big deal to me. Two companies (not getting into it for now) I've purchased from and dealt with were so appaling I realized first hand there ARE companies who will absolutely sell you a dangerous product to make some money off of you. They could care less if you get sick fro some fucking crazy cost cutting BS. My #1 goal in buying vapes is avoiding those people. Thermovape are NOT those people. They focus on safety, and customers are valued above all. THEN they make their money after meeting those 2 necessary steps first. I'll speak for many of us when I say this is why we come back to them. Safe, friendly, reliable (when not in shit rivers) and easy to get a hold of and have more than a copy paste conversation with them.

Yet another round of applause for thermovape. :clap:

Cinnamonster · Jul 11, 2012

darkrom said:
They could care less if you get sick fro some fucking crazy cost cutting BS.

It's "they couldn't care less". If they could care less, they're not as apathetic to our needs and wants.
But if they couldn't care less, they're just the worst inconsiderate assholes ever.

But I agree, TV products can be boiled, dammit!

I never feel worried about my health using their products.

OF · Jul 11, 2012

darkrom said:
I see a trend in which vaporizer companies take care of you and how many people go back for more. I'll speak for many of us when I say this is why we come back to them. Safe, friendly, reliable (when not in shit rivers) and easy to get a hold of and have more than a copy paste conversation with them.

Yet another round of applause for thermovape.

Well said, Brother DR! I'm not sure if it's a growing (we hope) trend or just an appreciation of the business models we find so proper. For sure you speak for me, supporting such a company with my purchases is an important part of pride of ownership, a key to satisfaction (which is after all what we hope to buy, satisfaction). I will doggedly follow it, and avoid outfits who show such "enlightened self interests". I'm thinking of a fun little vape by a startup in Hong Kong I will have to do without due to the insultingly dishonest actions of their US distributor. We must not reward those who play us for fools.

And I'd like to point out it was your reluctance to wade into the muck to retrieve your TV stuff (testing your hepatitis shots), not theirs. Had you not wimped out, their unit could easily have been boiled clean.....

I'm not so sure applause is what we really want, those guys could easily spend all day taking bows sometimes, and we want new stuff.......

I know Tim wouldn't stand much of a chance of replacing Pelosi, but he'd sure represent me better.....he's got at least one vote if he decides to run.

Cinnamonster said:
It's "they couldn't care less". If they could care less, they're not as apathetic to our needs and wants.
But if they couldn't care less, they're just the worst inconsiderate assholes ever.

But I agree, TV products can be boiled, dammit! I never feel worried about my health using their products.

Excellent catch on an important detail, you musta not slept through English class after all?

Sadly, I think you're exactly right, some of them are consciously lying to us for their own profit. Evil, really, given the risks and the way they can cheat medical users who can be depending on them. I agree, outfits like TV are obsessed with the health aspects.....more so than most users by far.

Nice to know that our best interests are also their best interests. Pity some don't value that as highly.

Thanks, guys, great to hear!

OF

darkrom · Jul 11, 2012

Cinnamonster said:
It's "they couldn't care less". If they could care less, they're not as apathetic to our needs and wants.
But if they couldn't care less, they're just the worst inconsiderate assholes ever.

But I agree, TV products can be boiled, dammit! I never feel worried about my health using their products.

This is one of my own mini pet peeves... not sure how I let that slip!

EDIT: OF I know exactly what you mean. That china vape (already had me nervous about alibaba etc shady sites) but then when I found out 1 US distributor gets a cut no matter where you buy it, AND they were sending in shills and flat out insulting us by playing us for stupid fools who couldn't see their deception. "hey im a new user who happens to have the newest vape and its PERFECT" tends to throw red flags up for me, but I avoid commenting on them these days. The staff here is generally pretty good at weeding out the shills. Believe it or not I've been called a shill for a product before despite suggesting many other products. Its a tough job but the staff does a good job. We just need to rely on common sense and think "hmmm I can't order this product yet...where did this new member get one and what are the odds that it really is as amazing as they say". I hate being an early adopter after my solo woes, but I took a shot with the T1 and I'm glad I did. Sure the interface was changed to a much better one (not something I knew at the time) but in the end I broke the old version and TV sent me the new one. The only price I paid by being an early adopter of this T1 was the higher cost, something I understood from day 1 will happen with ANY item.

TL;DR....Thermovape is doing everything right and I hope they keep it up for as long as I'm a vapin.

jambandphan03 · Jul 11, 2012

OF said:
I just wish the little blighter would stand up straight when not in use. I'm thinking a spacer inside the outer tube will raise the connector enough so it will?

OF

I'm wondering if you have a dud OF, mine stands up on it's own, no problem, unplugged. The weight of the unit presses the connector into the sleeve, just enough for it to stand up. Not sure why yours won't...

SameOldTim · Jul 11, 2012

We are finally getting caught up in all the orders, all orders are shipped out (other than the orders with All Glass Accessories, those will ship as soon as the glass comes in) and current as of yesterday morning.

We are working on all the orders from yesterday and today and should be getting the rest of them out by the end of the day.

Sorry for taking so long guys.... Were going as fast as we can. :science:

Cheers,

Tim

darkrom · Jul 11, 2012

Got my stuff. One last shit on fedex, the package was beat to shit....on the outside. TV packs everythiing like it is going to be thrown off a cliff (might have been) so it's all mint. Tested the power supply, got glow. Tested bong adapter, will fit for now but can't wait for glass on glass soonishish.

Now the only test left is to fire this bad boy up with some freshly finely ground haze. Wish me luck :brow:

EDIT: Getting vapor with both the power supply and battery. Clean tasty vapor both times. I'm wondering if my bub has too much percolation to pull hard enough, or if the battery puts out hotter vapor, but I can't milk it underdog style quite yet. As with anything else it takes practice. I'm enjoying using it through the bubbler but I'd love to learn to get bigger clouds. I'll have a blast practicing. Its definitely getting me quite medicated so no complaints here.

Continuing EDIT: I found longer on the heatup time, inhale for a bit then back off for just a second, and then repeat until bubbler is almost if not exactly as milked as my Underdog does at 12v. Nowhere near 13.5v...yet. Not bad for bowl 2 eh? :brow:

turbodeuce · Jul 12, 2012

Hey guys,

I have a 3 day old T1 that suddenly stopped working. It was working fine the first 2 days for multiple bowls and on the 3rd day it does not heat up at all. I'm sure it's not user error as there's not much to it and it was working fine previously. There's no damage to anything and I'm using the original/included batteries/charger. I unscrewed the heating core (after it stopped working) to take a look and everything appears fine. I plan on going back to the store I purchased it at when I have time, but until then does anyone have any suggestions on troubleshooting?

I also think I may have a limited edition of the t1.. here's a (very bad) pic:

says Thermovape 2012 High Times San Francisco Cannabis Cup

PB88123 · Jul 12, 2012

turbodeuce said:
Hey guys,

I have a 3 day old T1 that suddenly stopped working. It was working fine the first 2 days for multiple bowls and on the 3rd day it does not heat up at all. I'm sure it's not user error as there's not much to it and it was working fine previously. There's no damage to anything and I'm using the original/included batteries/charger. I unscrewed the heating core (after it stopped working) to take a look and everything appears fine. I plan on going back to the store I purchased it at when I have time, but until then does anyone have any suggestions on troubleshooting?

Here are some suggestions / troubleshooting. Not much can go wrong human error wise.

Make sure the heater core is screwed in tightly (no oring showing) and make sure the switch and switch o-ring are seated correctly.

Here is a video of taking the heater core, switch and switch o-ring out and back together.

and a picture of the switch (make sure the switch doesn't come in direct contact with water as it could make it fail)

If all that looks right and the batteries are charged and it's still not working then some part has failed (switch, heater core, all batteries, charger)

Discontinued ThermoVape

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