Discontinued The Grasshopper

[slcbdco]

I didn't lead, I suggested to get two, not specifically to overseas customers, but to anyone that wants to take my advice and do as I have done.

Pretty sure I wasn't holding a gun to anyone's head, specifically as I don't own one.

My advice, buy a grasshopper, or two or as many or as few as you'd like anywhere you are because in my opinion and based on my actual vape usage and experience (your's may vary) any amount of grasshopper is better than 1 Firefly, firefly 2, pax2, pax 1, mivape eli or crafty.

As for better then other vapes? Don't know only tried the ones listed above, so my advice is if you're considering anyone of those STOP and get your hearts desired quantity of grasshopper(s).


And if you're car shopping get a BMW.

My advice is usually some specie of just do what i'm doing ...most good advice from most people tends to be that way ....


If you're looking for "sound" advice, what the fuck are you doing looking for that on a site that is full of personal opinion?

Plenty of "objective" reviewers of the grasshopper seem to come to the majority opinion of the people on here though which is this thing is fucking awesome.

If you don't think it's awesome, my advice is don't get one, do you see how that is perfectly consistent. I think it is so I do but for example I don't think the crafty is "fucking awesome" (serviceable? sure when it's not in for service, enjoyable yes, will I hit yours? YES PLEASE) so I don't own one, if you do then you should.

If by suggesting people do of their own free will, what I have done, based on my advice, then sure, i'm "leading".

I want everyone to have a grasshopper, drive a BMW and use apple products, some people just prefer a pax, some people PREFER to smoke, but I prefer people do what they want, but if I'm asked, I say Grasshopper, BMW, Apple. I've been real clear :-)

 

[slcbdco]

Getting 2 doesn't necessarily solve the problem since round trip is 3 weeks for RMA if I'm lucky. If you live down the street from them it completely changes everything (means you save up to hundreds of dollars and months of downtime every year vs us International customers ... free trade isn't helping much! )

Would you be ok if you had to mail your BMW out for repair where you would be without for 10-20% of the year at your personal expense of >10-20% of the cost of the car?

I've already spent >20% in RMA costs on top of the purchase cost of my SS Hopper. I have to-date ~1 week of use. It will have spent 6 weeks in repair or transit (maybe 5 because I'll have insisted on the priority shipping this time, which I had to pay 100% of myself ... HL refused to cover even a portion of it or make up for it w/ a battery or two etc) I guess it is unreasonable for me to expect that a device returned from RMA works as well or better than when I sent it in ...

Ask a Porsche or Saab or Jaguar driver, they will tell you yes, I however drive the notoriously reliable 3 series, thus I said it's not the best analogy with respect to reliability, it was more towards since "all things break" what about the enjoyment when it's not broken.

I don't like paying to fix my BMW anymore than I did my Subaru. The difference is I actually wanted the BMW back because I love them where a brand new Subaru is still a boring as Subaru.

Some people care more about reliability than enjoyment. I am not one of those people as evidenced by my collection of not broken and not used vapes.

My best reliability vape experience is by far pax, only broke once, if you want my toyota advice ..... zzzzzz. zzzzz sorry fell asleep just thinking about it, get a pax of some kind, totally solid, rarely if ever brakes and taste mediocre and sorta gets you high ....


if you want to love you vape, get a grasshopper, or two, or twenty

 

[CarolKing]

I thought when we have an issue about a vaporizer we state the issue and move on. This thread is turining into a company bashing thread. Very negative and very little positive.

There are a lot of positives about this unit. It's flavor, the way it extracts the goodies from your cannabis and very easy to use. It can be a heavy hitter too. You just need to be aware of the issues as they have been stated over and over again. Buying this unit with an informed attitude is your best tool at hand.

 

[slcbdco]

I thought when we have an issue about a vaporizer we state the issue and move on. This thread is turining into a company bashing thread. Very negative and very little positive.

There are a lot of positives about this unit. It's flavor, the way it extracts the goodies from your cannabis and very easy to use. It can be a heavy hitter too. You just need to be aware of the issues as they have been stated over and over again. Buying this unit with an informed attitude is your best tool at hand.

Here Here! I don't post threads on vapes that I haven't had a great experience with because I have nothing of value to add. I will read them to discover if someone has a SOLUTION to a problem I might be having and for example I did learn some draw techniques that were useful from the Firefly threads.

I agree that this thread would benefit from a focus on the product. I find the speculation on the company on here entertaining, particularly since I actually know what's happening, it doesn't bother me but I could see how it would make this thread difficult to read for those who don't have the benefit of separting user experience with the vape from wild speculation about the company.

Based on what I do know, wild speculation hasn't seemed to hurt sales or positive reviews of the vape in the "mainstream" media

http://www.thecannabist.co/2016/12/29/10-best-vaporizers-reviewed-in-2016/69623/

For those new to thread, there is useful info on here, a tip I use is to follow specific members so if someone is on to something take note!

 

[vtac]

Can't quite understand the whole back and forth drama in open forum. The humor is most welcome, but the condescending statements towards other FC members is of no use.

Couldn't have said it better.

Guys, the animosity is not needed. I know it's frustrating it is when your vape has issues, but we have to maintain our composure. Constructive criticism posted in a respectful way is welcome in any thread so long as its not just rehashing things that have already been said. There are far too many people getting personal in this thread lately which is only making some difficult situations worse for everyone.

Please help do your part by watching what you post. If you're feeling angry, step away from the keyboard and cool down. Get some fresh air, take a walk, whatever it takes. If you can't compose a post that is respectful and civil, please don't make a post. Repeat the fresh air step until you can.

Thread-bans will be handed out to the those who can't handle the above. Please don't make me do it.

 

[guyonthecouch]

Couldn't have said it better.

There are far too many people getting personal in this thread lately which is only making some difficult situations worse for everyone.

Please help do your part by watching what you post. If you're feeling angry, step away from the keyboard and cool down. Get some fresh air, take a walk, whatever it takes. If you can't compose a post that is respectful and civil, please don't make a post. Repeat the fresh air step until you can.

Thread-bans will be handed out to the those who can't handle the above. Please don't make me do it.

Sorry for getting personal everyone.. I'm going outside for some fresh air.. but I'm bringing my hopper with me

 

[biohacker]

I know many of you will be happy that i'm bowing out of this thread due to:



All the best to those that don't hate me! And thanks to those that "get it"


But to end on a positive note, enjoy HOT OFF THE PRESS!

Grasshopper Pre-order
New HT Hoppers!


We've just released another set of Heat Treated (HT) Grasshoppers! The first batches sold out in a few days, so if you're interested in grabbing one of these unique units, be sure to check them out here. Domestic orders ship same day if placed before 2pm.





Check out our new YouTube Channel for Hopper videos released weekly!



Units in stock are, Stainless, Titanium, Dark Grey.

 

[MonsterWithoutBorders]

I ordered and waited (waited waited waited) originally because I believed there was no way they could make such a device. I ordered a second one because i did not want to be without one and I still cannot believe that this device exists. For me this outclasses any vaporizer in my collection by quite a margin (stealth, speed and extraction ability).

 

[diddymao]

biohacker i love you so
and i
i want you to know
that im
gunna miss your love
the second you walk out that door
please dont go
please dont go
begin you to stay.......................

 

[huk_huk]

got my hopper back (coplights) and it's the same unit but works perectly again

I think it has smd resistors on the chip in the body now. I think it had non smd ones before but not sure didn't take a picture.
Saved international shipping for the performance front end so I wasn't even mad that it needed service.
Ironically I used to use a male 18.8 as GonG which I can't use with the new front end ^^ but I like it dry morethan the old already. Going to buy a 14.4f to 18.8f adaptor

 

[MonkeyTime]

biohacker i love you so
and i
i want you to know
that im
gunna miss your love
the second you walk out that door
please dont go
please dont go
begin you to stay.......................

Now I've got that damn song in my head and it won't leave!

 

[CarolKing]

I received that email from HL this morning. Wow that's a lot of money $350 for their new refined version. I will just be satisfied with what I have for a while - a lifetime warranty is a good thing to have.

 

[abcd5432]

@biohacker please don't go. Who cares man. I don't own this vape yet but want to but things like the warranty keeps it in perspective for me.
Stick around baby I'll make it worth it! (I won't but I like to say sweet nothings to people)

 

[biohacker]

hahaha, thanks guys.... I know you walk the talk! @abcd5432

@Vapor_Eyes Thanks for your PM bro, i'll get back to ya!

I simply lack the patience in this thread, there is way too much that will get me in trouble. Not to mention how many people either don't read, or don't know how to read. I just can't take it anymore. More trouble than it's worth for me at this point.

I'm passing on the torch to a new generation, and am joining my hombre @Bass Vaper


Ignorance is BLISS!


I still have my eyes on you @JCat

Sea yous guyz in za otter treads m'kay?

Wow that's a lot of money $350 for their new refined version

It's not a new refined version. It's a heat treated hopper and been around for a while now. Some reports by members, mostly negative IIRC.

Okay, signing off.......

 

[ktmstick]

I have a hopper,
I like it,
it's not perfect,
Nothing is.

(Don't like this thread anymore though)

 

[vtac]

Remember that a thread like this is what we make it. If you don't like where it's heading please do your part to steer it back on track.

 

[MoltenTiger]

I still haven't posted my hoppers away, been busy and keep missing the PO open hours, but in the mean time I've also added one to the parcel ready to go (my friends GH from another city, 8 months old (with old style cop lights, so it still works every now and then, one of many things that has changed as the firmware has evolved, and a little reason I still have a bunch of hoppers here, those sneak hits take some effort but are so worth it on the rare occasion).
We're both keen as mustard to get them back though, and it's been good to read a post or two saying their repaired units are working properly, I'm sick of my EQ, sick of bloody smoking, and it's exciting thinking about the GHs return.
My custom glass order is so ready for the PFE and repaired hoppers and will probably arrive nearly together, so it's played out pretty awesomely for me, though it has been expensive (but not really because of the vapes).

I've also been hitting the MTB trails these last couple of weeks, and let me tell you, my hopper hobby is cheap as comparatively, basically negligible if you ignore the glass expenses and take into account the cross-over possibilities
Even computer gaming costs me more than vaping lol, and I know which one I do a lot more of!
These comparisons eclipse the hoppers cost to upkeep for me (with fire bud and RMA and the devices, and the glass, the GH is overall an affordable and very worthwhile addition to any cannabis hobby), I feel like the hopper is a totally consumerist device (as it's marketed) and relatively any time with it, for anyone interested in what it does, is potentially worthwhile.
No one is telling anything of any real substance here, we are all just offering anecdotal experiences in this thread, but to say it's irresponsible to recommend having two hoppers....
I'd fully recommend it if it's a viable option for someone, there's more than the RRP of a consumption oriented device, or a tool, or a recreational machine, or state of the art tech, to be considered in viability for a consumer, and if 300 bucks is pushing the limits for a device that many already vape through that much product a month or two with, then priorities should be sorted.
There's much to be considered and it's all laid out here a few fold-times.

Customers have a range of different disposable incomes, and for many stoner professionals, this is the device of choice. By far. I can't wait to get it back, my lungs can't wait to get it back, my tastebuds can't wait to get it back. Life is better with a hopper, but don't let it get you down when the thing needs a bit of coin spent on it. Many fun things need a bit of coin here and there, and honestly even for international smokers, you can probably easily save the difference in herb usage to afford a couple of weeks away from the hopper here and there too. I get that that's a big turn off for some people, good to be able to identify your own reasoning's.

People posting here paint a picture that is unavailable elsewhere, no need to knock back criticism when there's plenty of available space for it, but the discussion here is entirely cyclic.
Though from what I've noticed, and we should all expect to continue, is the instances of new complaints decreasing per capita as HL evolves.

Don't expect HL to offer services beyond what they disclose in the fine print (no insurance, pay postage both ways if there's a problem with no grace period), and everyone should be happy if they have any awareness into Hopperlife at all (which I firmly believe any owner or potential owner should have before parting with money (fundamentally the reason I offer my experiences), but that's at their discretion). As long as they can handle device downtime that is, which really is simple enough - but that is something to be aware of and ultimately the only major downfall of this device, which has a lifetime warranty to compensate.

I'll be back to comment on the PFE experience and my first 'device repair', I'm expecting both to be a good time, and I'm prepared for anything pear shaped in the future, as realistically that's a very manageable situation that I can easily deal with. Still worth it for me, but I understand that's not uniform.

Buyer beware, and hopperheads enjoy

 

[duff]

Great post @MoltenTiger and enjoy those sneaky hits!

 

[vapviking]

I still haven't posted my hoppers away, been busy and keep missing the PO open hours, but in the mean time I've also added one to the parcel ready to go (my friends GH from another city, 8 months old (with old style cop lights, so it still works every now and then, one of many things that has changed as the firmware has evolved, and a little reason I still have a bunch of hoppers here, those sneak hits take some effort but are so worth it on the rare occasion).
We're both keen as mustard to get them back though, and it's been good to read a post or two saying their repaired units are working properly, I'm sick of my EQ, sick of bloody smoking, and it's exciting thinking about the GHs return.
My custom glass order is so ready for the PFE and repaired hoppers and will probably arrive nearly together, so it's played out pretty awesomely for me, though it has been expensive (but not really because of the vapes).

I've also been hitting the MTB trails these last couple of weeks, and let me tell you, my hopper hobby is cheap as comparatively, basically negligible if you ignore the glass expenses and take into account the cross-over possibilities
Even computer gaming costs me more than vaping lol, and I know which one I do a lot more of!
These comparisons eclipse the hoppers cost to upkeep for me (with fire bud and RMA and the devices, and the glass, the GH is overall an affordable and very worthwhile addition to any cannabis hobby), I feel like the hopper is a totally consumerist device (as it's marketed) and relatively any time with it, for anyone interested in what it does, is potentially worthwhile.
No one is telling anything of any real substance here, we are all just offering anecdotal experiences in this thread, but to say it's irresponsible to recommend having two hoppers....
I'd fully recommend it if it's a viable option for someone, there's more than the RRP of a consumption oriented device, or a tool, or a recreational machine, or state of the art tech, to be considered in viability for a consumer, and if 300 bucks is pushing the limits for a device that many already vape through that much product a month or two with, then priorities should be sorted.
There's much to be considered and it's all laid out here a few fold-times.

Customers have a range of different disposable incomes, and for many stoner professionals, this is the device of choice. By far. I can't wait to get it back, my lungs can't wait to get it back, my tastebuds can't wait to get it back. Life is better with a hopper, but don't let it get you down when the thing needs a bit of coin spent on it. Many fun things need a bit of coin here and there, and honestly even for international smokers, you can probably easily save the difference in herb usage to afford a couple of weeks away from the hopper here and there too. I get that that's a big turn off for some people, good to be able to identify your own reasoning's.

People posting here paint a picture that is unavailable elsewhere, no need to knock back criticism when there's plenty of available space for it, but the discussion here is entirely cyclic.
Though from what I've noticed, and we should all expect to continue, is the instances of new complaints decreasing per capita as HL evolves.

Don't expect HL to offer services beyond what they disclose in the fine print (no insurance, pay postage both ways if there's a problem with no grace period), and everyone should be happy if they have any awareness into Hopperlife at all (which I firmly believe any owner or potential owner should have before parting with money (fundamentally the reason I offer my experiences), but that's at their discretion). As long as they can handle device downtime that is, which really is simple enough - but that is something to be aware of and ultimately the only major downfall of this device, which has a lifetime warranty to compensate.

I'll be back to comment on the PFE experience and my first 'device repair', I'm expecting both to be a good time, and I'm prepared for anything pear shaped in the future, as realistically that's a very manageable situation that I can easily deal with. Still worth it for me, but I understand that's not uniform.

Buyer beware, and hopperheads enjoy

I always value your well-studied and mature input.
Thanks for keeping it real here.

Okay, signing off.......

Hey! I un-Ignored you to see that you are leaving -- again -- only to also see that your new avatar is the about the same as the first I had selected when I became a member. It's been the wallpaper on my laptop for years! I like it! btw, I always liked your glowing-chakra avatar!

With the welcome return of @vtac and his calm but firm direction, and with the weirdness that's been in this thread lately, I have some thoughts to express:

I see one cyclical aspect of FC being the constant influx of new members (and sometimes older ones!) requiring a 'period of adjustment', to get to a point of understanding that this place really intends and strives for a constructive and supportive dialog and that inter-personal drama and banter is not healthy here. Seasoned members bear a bigger responsibility to show restraint and understanding; not to flame and not to accuse each other, as this is so clearly just egos bumping each other. I hope in the future to be a better follower of the rules, not a bender or pusher-to-the-limit of the rules.

One rut I feel guilty of, as are others, is being repetitive in the threads. It's one reason we're up to 674 pages here. It's like Ground Hog Day, same ?'s from guys who didn't read, like 2 posts back, not to mention the whole thread, but also lots of repetition in general; same guys having same arguments. Some is unavoidable, to be sure.

Each vape I've owned has started with me reading the entire thread re; that vape and it's been a huge help.

I've read a couple of books by Stephen Gaskin, notably Monday Night Class. It was a series of lecture/discussions among a group of students who would go listen to him speak about the metaphysical, but it was also about an open dialog among the crowd of attendees. The main rule of conversation was, "Don't say anything unless it adds to the conversation."

 

[biohacker]

One rut I feel guilty of, as are others, is being repetitive in the threads. It's one reason we're up to 674 pages here. It's like Ground Hog Day, same ?'s from guys who didn't read, like 2 posts back, not to mention the whole thread, but also lots of repetition in general; same guys having same arguments. Some is unavoidable, to be sure.

Hey man, only responding due to my alert/tag and felt I needed to say thank you, and how stupid I feel for being "sucked in" into the pointless drama and verbal diarrhea when I was essentially attacked for saying the same thing as @MoltenTiger - "buyer beware". It's obvious that i'm a target for a certain cohort here. The cliques are more immature in this thread than high school and now I understand why people are starting to not like it (in addition to technical RMA's etc). Shame, because i'm getting PM's from members who appreciate my unbiased open book feedback, but obviously rub certain members the wrong way.

It's your quote above (as well as the biases and attacks) that make me re-think why I even bother to put the time in, and since I lack the patience and can't tolerate some of the verbal diarrhea it's difficult for me to "be nice" and not call certain members out. Best for me to leave (yes, AGAIN) because I probably already posted something like this last time.

I guess Hooked on Phonics didn't work for some people! I feel like this thread is almost a microcosm of the world today.

 

[MountainManGuy]

I'm here not for drama, but to share my experiences with the hopper, and hear all your experiences as well.

Just wanted to share something cool.

Every single one of my hopper sessions are powered by the sun and I think that's pretty neat.

I have a 21w Anker solar panel and I will use that to charge up an Anker usb battery bank which I will then use to charge my hopper batts. This means I am capturing the sun's energy and storing it for use with the grasshopper. It never touches the wall outlet or regular usb port.

How sweet is that?!

 

[guyonthecouch]

I'm here not for drama, but to share my experiences with the hopper, and hear all your experiences as well.

Just wanted to share something cool.

Every single one of my hopper sessions are powered by the sun and I think that's pretty neat.

I have a 21w Anker solar panel and I will use that to charge up an Anker usb battery bank which I will then use to charge my hopper batts. This means I am capturing the sun's energy and storing it for use with the grasshopper. It never touches the wall outlet or regular usb port.

How sweet is that?!

Van Damn!! This is the setup I want!! ..should I look into the items you listed or is there anything available that's smaller/lighter/more juice/upgraded.
Is there a way to directly charge the Hopper via solar panel? As in, direct to device rather than charge a secondary battery? (would like to know if this exists at all in the solar power world if anyone can chime in).
I'm envisioning a Solar Panel with USB input that provides power/functions in direct light?

 

[MountainManGuy]

Van Damn!! This is the setup I want!! ..should I look into the items you listed or is there anything available that's smaller/lighter/more juice/upgraded.
Is there a way to directly charge the Hopper via solar panel? As in, direct to device rather than charger a secondary battery? (would like to know if this exists at all in the solar power world if anyone can chime in).
As in - Solar Panel with USB input that gets power/functions in direct light?

Good question! So I just tested that, for science. The grasshopper charges just fine when plugged directly into the solar panel! Technically you don't need the battery bank then. I just got one because the sun can be unreliable, so I can go a few days with complete overcast and still charge up my hopper batts from the bank.

I highly recommend that 21w Anker panel, except, its freaking expensive!! Hopefully it comes down in price soon. They make a smaller 15w panel that would also do the job of charging the hopper.

Edit: guyonthecouch, this solar panel has 2 usb output ports on it. You can charge two usb devices at once. It's not like other panels that just have a positive and negative lead coming off it or something like that.

 

[Vapor_Eyes]

@biohacker: The fact that you are willingly and peacefully bowing out of this thread shows that you are indeed a mature and reasonable person. I will miss you in the thread and I look forward to your eventual return.

It's clear the Hopper Labs has created an amazing vaporizer ahead of its time. They also have an amazing warranty and respond quickly to warranty requests. Unfortunately, their customer service is not on the same level at all.

I don't mean any disrespect to Caroline, I'm sure she works very hard and probably doesn't get enough appreciation. Still, just because someone means well doesn't mean they are doing the right thing. Maybe her hands are tied as to how much she can do for upset customers. I don't really care what the reason is, the end result is a lot of people have had negative experiences.

I myself have been lucky with warranty returns and have always got back a fully functioning Hopper that lasted at least several months. However, I have had negative experiences myself with customer support. This included one instance of them doing the exact opposite of what I explicitly requested. It wasn't a big deal but it's still mind boggling that simple requests are botched like that.

The thing about customer service is there is no excuse when it isn't good. Upset customers don't care if the CS department is understaffed, inexperienced, etc. They just want to be taken care of.

 

[biohacker]

@Vapor_Eyes Thanks so much man, it means alot. My customer service was actually always really decent, responses in a matter of days, even messages that I didn't think i'd get a response back, they did - and empathized with my multiple hopper situation. As you all know, my issue is with with the GH is its integrity.

In the dictionary, integrity means wholeness, completeness, soundness. In products, integrity is the source of sustainable competitive advantage. Products with integrity perform superbly, provide good value, and satisfy customers' expectations in every respect, including such intangibles as their look and feel.

Although I feel that the GH hits many of these things, every customer has different expectations. My expectations are not realistic for a device like this, since my expectations include never once using an RMA for the many dozens of vaporizers i've had the privilege of using over the past decade, and this includes multiples of the same vaporizer (over a dozen solo's, 1/2 dozen Mighty's, 1/2 dozen Crafty's, 1/2 dozen VXL Clouds, Extreme's, etc). Regardless of what the vaporizer was (even super fragile sensitive electronic glass vapes like the VHW), I simply have not ever had to once use an RMA for any manufacturer. Maybe i'm lucky, because I know what S&B was like when their portables were first launched. That luck ended with the Grasshopper, ever since my very first backer GH showed up a couple of years back. And continued to end with their most recent "batches". There is a method to my madness, and as you and some other members know, it's not like I lacked patience. I gave them more chances than most would IMHO. There comes a point where it's simply not fun anymore.

I appreciate you looking forward to my eventual return, I hope my confidence returns and I can start hyping and singing GH praises yet again...maybe if they develop and RMA centre in Canada, and I STOP hearing about reports of RMA returns not working, or working worse than before. The amount of praise bias also extremely turns me off of this thread. I mean common, it's no different than religion, politics, or diet. You can add vaporizers in the mix, and maybe even the GH on its own! You can see the people that are so one sided, that it's obvious, and people that ignore other's experiences because they don't mirror their own, are simply ignorant IMHO. For example, since analogies are all the rage in this thread at times, it's like a Vegan being so narrow minded with their blinders on, that another viewpoint can simply not ever be considered. Or a Catholic saying that their religion is the "truth" and nothing else can be right. It's this kind of narrow mind that bugs me the most. Just look at the politics thread! Sigh, I guess some people are like minded, and some aren't, some are open minded, and some very closed. Fortunately, there are still some intelligent beings that are mindful enough to be able to think critically, but most of the world is either blind, or sleeping.

I'll reply to messages here if i'm tagged/quoted, otherwise you can find me in a thread that is the complete opposite of this one, with the best vibe on the forum IMO, and AFAIK has in 10 years never once even had an RMA go figure!

Thanks again brother... it's members like you that keep me here, because I invest far too much time for my own liking just to be harassed for my own opinions.

Again, I have no problem with the integrity of HL (well maybe, but i'm not advertising it), but continue to have issues with the integrity of the GH until can be proved otherwise. Until then, I hope HL picks up the slack and creates something before it all implodes in their faces.

Keep Calm
And
Hop the Fuck
On!

Word.