The Grasshopper Shipping Poll

When do you think the first Grasshoppers (in BOXES!) will ship?


  • Total voters
    251

Hjalmark

Oldest boy alive
Jan 3 '16 Blue TI still waiting. With supposedly all the '15 orders filled it feels like mine is so close yet SO far away...
I am March 2016 and think this is going to be a very quit until end of this month and then maybe 2015 gets their order shipped

I will be surprised if I get my order before December because that is how little trust I have for hoppers
 
Hjalmark,

vapviking

Old & In the Way
Legit = I made this product, would you like to purchase it?
Less Legit = Would you like to pay me to develop this product, and then purchase it?

This is why I'm still on the sidelines with the hopper. It still feels like the product isn't finished.

I don't agree with your assessment, if you are inferring that HL is of the 'Less Legit' type you describe.
You seem to imply that any crowdfunded product would be from a 'Less Legit' company.
I do agree that HL have been proven highly inaccurate over and over again with their projections of shipping timing.
The deal for backers was relatively transparent. HL agreed to proceed with development and eventually marketing using the crowdfunding capital backers supplied. This carried forward into the pre-order phase. All of these participants got deep discounts compared to current pricing. No one was given a guarantee of even ever getting a product. All went in for the investment ride knowing of the risk, and even now, when 3 of my four hoppers ordered have needed repair in their first month, I have no regrets. I do wish they'd come along faster and were more reliable, but there's still plenty of time for the reliability to be tweaked.
I have found the hopper to be far more efficient than Mighty or Pax 2 for extraction, plus it heats fast and is stealthy. Not bad for the $135 paid.
 
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Jonvape

Member
I don't agree with your assessment, if you are inferring that HL is of the 'Less Legit' type you describe.
You seem to imply that any crowdfunded product would be from a 'Less Legit' company.
I do agree that HL have been proven highly inaccurate over and over again with their projections of shipping timing.
The deal for backers was relatively transparent. HL agreed to proceed with development and eventually marketing using the crowdfunding capital backers supplied. This carried forward into the pre-order phase. All of these participants got deep discounts compared to current pricing. No one was given a guarantee of even ever getting a product. All went in for the investment ride knowing of the risk, and even now, when 3 of my four hoppers ordered have needed repair in their first month, I have no regrets. I do wish they'd come along faster and were more reliable, but there's still plenty of time for the reliability to be tweaked.
I have found the hopper to be far more efficient than Mighty or Pax 2 for extraction, plus it heats fast and is stealthy. Not bad for the $135 paid.

vapking, I wasn't part of the crowd founded deal. I've paid $150. for a SS, 1/8/16, My original delivery date was 3/16.
I didn't think the vape would be as of today 6 months and 1 day late!
 

Zoey

New Member
I'm Sept 13 '15 and was told mine would ship out tomorrow over a week &1/2 ago, after a bunch of emails I sent i finally got a reply today saying it should ship "soon" and I'd get a shipping confirmation when it did. Could have guessed that.
 

vapviking

Old & In the Way
vapking, I wasn't part of the crowd founded deal. I've paid $150. for a SS, 1/8/16, My original delivery date was 3/16.
I didn't think the vape would be as of today 6 months and 1 day late!
Original backers in the Indiegogo campaign paid $95 US for their SS hoppers. I joined in much later (Aug. '15) as a "pre-orderer", just like you, but earlier and at a slightly better price ($135). I also got a free extra battery (an apology for the wait) and a free leather case (someday they'll ship those!) for the Ti also ordered. I believe the current (your) price of $150 will be raised once the product is officially launched and regularly available. Lifetime warranty may or may not be offered in the future, so, having one is another possible perk for early birds.

Hopper Labs' policy of moving the goal posts into the future all the time has led to bad feelings and bad relations, no doubt about that. I didn't think mine would take a year! though, after a while, I was prepared for even longer.
With all this said, it's also clear that by the time you ordered, the knowledge of HL's long rollout history was pretty well out there for anyone to see. I'm not faulting you for not knowing, HL clearly has never been pre-emptive in disclosing just how slow things were moving, I'm just saying the opportunity to know these things was there (here, reddit, reviews).

Any existing unfulfilled pre-orders can be cancelled for full refund at any time, btw.

Have I mentioned lately how well the thing works? Let's not lose sight of that!

Good news is that production has almost caught up to your order, they are shipping Dec. '15 orders now...and there's the constant rationalization that, the longer one waits, the more refined will be the product.

Patience, Grasshopper, indeed!
 

Organica

Well-Known Member
A tiny word of encouragement...

I ordered mine in June of 2015, FINALLY got it a year later, but now I've been using it for a couple of months on a fairly regular basis (*COUGH COUGH*), and I have no complaints. I loooove it.

Hang on, it's totally worth it!
 

f2j

Chaque jour est une chance
Hey guys, I have preordered the SS version on January 16th, order #241XX still waiting for address confirmation. And more recently (Sept 3rd) I ordered extra batteries and mouthpieces to get them before my SS would be shipped.
My 2nd order is still "In progress", do you think they intend to ship both orders at the same time ?
I paid twice for shipping so that wouldn't seem very pleasant to me.
 
f2j,

BadDog No

Well-Known Member
Lots of encouraging signs, but well into September it pisses me off no end to check into my 'Hopper account and see that my estimated ship date is still listed as last month. I get that a certain eternal optimism is necessary for a start up and I get that at a certain point they realize their optimism is perhaps unfounded, but now they can't even bother to lie to me? They're essentially saying we haven't a clue? If that's what they mean, then come out and say it, damn it...
 

syrupy

Authorized Buyer
If they're not careful, someone will end up filing an FTC complaint against them.


Ship Dates
  • By law, a seller should ship your order within the time stated in its ads or over the phone. If the seller doesn’t promise a time, you can expect it to ship your order within 30 days.
  • The shipment “clock” begins when the seller receives a “properly completed order.” That includes your name, address and payment (check, money order or authorization to charge an existing credit account — whether the account is charged at that time or not).

    Delays

    If the seller is unable to ship within the promised time, it must notify you, give a revised shipping date and give you the chance to cancel for a full refund or accept the new shipping date. The seller also must give you some way to exercise the cancellation option for free — for example, by supplying a prepaid reply card or staffing a toll-free telephone number.
    • If you don’t respond — and the delay is 30 days or less — it’s assumed that you accept the delay and are willing to wait for the merchandise.
    • If you don’t respond — and the delay is more than 30 days — the order must be canceled by the 30th day of the delay period and a full refund issued promptly.
    If the seller can’t meet the revised shipping date, it must notify you again by mail, email or telephone and give you a new shipping date or cancel your order and give you a refund.
    • The order should be canceled and a refund issued promptly unless you indicate by the revised shipping date that you are willing to wait.
    • If you don’t respond to the second notice, the seller should assume that you are not willing to wait issue a full refund promptly.

I believe this is why they are constantly pushing the shipping dates ahead by 30 days. Calling a product "pre-order" doesn't exempt it from the rules.
 
syrupy,

moondog

It's an obsession but it's pleasin'
Lots of encouraging signs, but well into September it pisses me off no end to check into my 'Hopper account and see that my estimated ship date is still listed as last month. I get that a certain eternal optimism is necessary for a start up and I get that at a certain point they realize their optimism is perhaps unfounded, but now they can't even bother to lie to me? They're essentially saying we haven't a clue? If that's what they mean, then come out and say it, damn it...
Well, the ESD on my January 2016 order just got changed to September. I believe in the last update they said they would be working over the coming days to update everyone's ship dates. I suppose they could take a break from producing hoppers to write an algorithm that changes everyone's at once, but otherwise, some poor soul ("where's that damn summer intern?") is probably sitting there changing them all by hand. It 's just life on the eternal roller coaster that is the Grasshopper Shipping Thread.
 
moondog,

Milkytime

Well-Known Member
Good news is that production has almost caught up to your order, they are shipping Dec. '15 orders now...and there's the constant rationalization that, the longer one waits, the more refined will be the product.

They sent out address comfimation to everyone in 2015 but they haven't shipped my oct 2015 they promised 2 weeks ago would ship. After a few emails they used the excuse they were waiting on anodized parts. As my order has a ss and anodized I asked for them to ship the stainless as I already as many of you have paid 2x for shipping. Then the real truth or next excuse came that they need anodized parts and chargers and batteries. So if they are still waiting to recive parts for October orders December is still a bit off sorry. It really rubs me wrong when they tout themselves in the monthly update of sending shipping address comfimation but it doesn't mean anything because they can't even assemble the product.
 
Milkytime,

BadDog No

Well-Known Member
Maybe they do read our forum. Anyway my account has been updated within hours of my complaint to show a September shipping estimation. No, of course I don't think it will actually ship this month but at least they were kind enough to post a new lie...
 

Delta3DStudios

Well-Known Member
Accessory Maker
Sounds like the calm before the storm - Hopper accessory sales on my store have slowed down again for the past 2 weeks. I'm prepping for a massive wave of orders as soon as people start getting their shipping notifications (happened the last time there was a huge wave of shipments about 5 weeks ago)
 
Last edited by a moderator:

Zoey

New Member
They sent out address comfimation to everyone in 2015 but they haven't shipped my oct 2015 they promised 2 weeks ago would ship. After a few emails they used the excuse they were waiting on anodized parts. As my order has a ss and anodized I asked for them to ship the stainless as I already as many of you have paid 2x for shipping. Then the real truth or next excuse came that they need anodized parts and chargers and batteries. So if they are still waiting to recive parts for October orders December is still a bit off sorry. It really rubs me wrong when they tout themselves in the monthly update of sending shipping address comfimation but it doesn't mean anything because they can't even assemble the product.
Jan 3 '16 Blue TI still waiting. With supposedly all the '15 orders filled it feels like mine is so close yet SO far away...
Still waiting on mine from Sept.13 2015 preorder, one year today...
 
Zoey,
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Icon13

Serial Vapist
If shipments are slow, I'd put money on that they ran out of a specific part and are sitting on a lot of nearly complete hoppers while waiting on their supplier. Right now supply chain is their number one friend and their number one enemy.
 

vapviking

Old & In the Way
Finally three weeks after shipping address confirmation its shipped! What a long process this has been!
Congratulations!
Can you please tell us your order date?

Correction (to my post 2 above this one): The new battery is not being called V2, it apparently will say GHB2, rather than the old GHB1 designation. We don't know any more about this at the moment.

Has anyone gotten battery GHB2 with their order yet?
 

Mrbrown81k

Well-Known Member
Congratulations!
Can you please tell us your order date?

Correction (to my post 2 above this one): The new battery is not being called V2, it apparently will say GHB2, rather than the old GHB1 designation. We don't know any more about this at the moment.

Has anyone gotten battery GHB2 with their order yet?
Well my buddy had ordered it I believe September/October last year. He has since moved to Japan so I have taken the order over. Im really hoping I recieve these new batteries in this order, will keep you guys posted
 

Jonvape

Member
Original backers in the Indiegogo campaign paid $95 US for their SS hoppers. I joined in much later (Aug. '15) as a "pre-orderer", just like you, but earlier and at a slightly better price ($135). I also got a free extra battery (an apology for the wait) and a free leather case (someday they'll ship those!) for the Ti also ordered. I believe the current (your) price of $150 will be raised once the product is officially launched and regularly available. Lifetime warranty may or may not be offered in the future, so, having one is another possible perk for early birds.

Hopper Labs' policy of moving the goal posts into the future all the time has led to bad feelings and bad relations, no doubt about that. I didn't think mine would take a year! though, after a while, I was prepared for even longer.
With all this said, it's also clear that by the time you ordered, the knowledge of HL's long rollout history was pretty well out there for anyone to see. I'm not faulting you for not knowing, HL clearly has never been pre-emptive in disclosing just how slow things were moving, I'm just saying the opportunity to know these things was there (here, reddit, reviews).

Any existing unfulfilled pre-orders can be cancelled for full refund at any time, btw.

Have I mentioned lately how well the thing works? Let's not lose sight of that!

Good news is that production has almost caught up to your order, they are shipping Dec. '15 orders now...and there's the constant rationalization that, the longer one waits, the more refined will be the product.

Patience, Grasshopper, indeed!
I can cancel? Great option!
The monthly updates have been less than truthful.
No response required!
 
Jonvape,

slick

Well-Known Member
I can cancel? Great option!
The monthly updates have been less than truthful.
No response required!

I can't help but think of the ill will being created that could be curbed with a little honesty. Or assuming no lie is intended, maybe let a more pessimistic person write the intended ship dates. Instead of the guy in whose world the glass is perpetually half full and orders ship the month after being placed.
 
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