Slow Twitch said:My Zephyr Ion, the same one that I've loved for so long, has passed away. It filled one last bag -- with SMOKE -- and hasn't warmed since. If they were a decent company I'd buy another. What is out there that is similar? I'm not too into the whip thing.
You couldn't buy another one period, unless you found a reseller that has old stock. Seems like you're not aware that US Customs raided the company and shut them down.If they were a decent company I'd buy another.
The herbalAire is, without doubt, the best buy in a dual mode vape. You can get one for about $170 on eBay without worrying about the authorized dealer situation. 3 yr. warranty and outstanding customer service. In my experience the direct draw/whip function is its weak point, but if bag use is your preferred method, you can't beat it IMO.What is out there that is similar? I'm not too into the whip thing.
max said:You couldn't buy another one period, unless you found a reseller that has old stock. Seems like you're not aware that US Customs raided the company and shut them down.If they were a decent company I'd buy another.
Dear Customers and Zephyr Fans,
We write to inform you of an important matter regarding Zephyr Vaporizers. Recently, questions have been raised by government authorities about the appropriate uses of our product as well as similarly designed products from other manufacturers. Aromatherapy enthusiasts are well aware of the benefits of herbal remedies and the value of extracting the essential oils of herbs through vaporization as compared to ingestion. The Zephyr's patented vaporization system, effective in releasing the flavors and active ingredients in a wide variety of spices and herbs, also lends itself to a variety of culinary applications. And given the myriad toxic substances found in tobacco smoke as a by-product of combustion, the Zephyr Vaporizer provides a beneficial smoke-free approach for tobacco users, one that may also aid in smoking cessation. We take pride in the quality of our product and are committed to ensuring that its manufacture and distribution be in conformity with all applicable federal, state, and local regulations. We are working hard to address the concerns and questions raised by the government about our product. In the interim, and until we are assured that we can continue marketing the Zephyr in full compliance with all applicable laws and regulations, we have voluntarily elected to suspend temporarily operations at Zephyr. We are hopeful that Zephyr will be in a position to resume operations shortly and we thank you for your continued patience and support.
Sincerely,
Zephyr Vaporizers
The herbalAire is, without doubt, the best buy in a dual mode vape. You can get one for about $170 on eBay without worrying about the authorized dealer situation. 3 yr. warranty and outstanding customer service. In my experience the direct draw/whip function is its weak point, but if bag use is your preferred method, you can't beat it IMO.What is out there that is similar? I'm not too into the whip thing.
tireless said:Dear zephyr, kindly honor your warranty and tell me where to send my vaporizer, which stopped working the second time I used it, for repair. Otherwise the poster you quoted is correct and you are not a decent company. If you want to portray yourself as one act like one and tell us how to get repairs for your faulty product or give our money back.
Shutting down your phones and leaving customers hanging is wrong.
Hundreds of dollars and mine worked once.
Respectfully, an unhappy customer.
lwien said:tireless said:Dear zephyr, kindly honor your warranty and tell me where to send my vaporizer, which stopped working the second time I used it, for repair. Otherwise the poster you quoted is correct and you are not a decent company. If you want to portray yourself as one act like one and tell us how to get repairs for your faulty product or give our money back.
Shutting down your phones and leaving customers hanging is wrong.
Hundreds of dollars and mine worked once.
Respectfully, an unhappy customer.
Ummm..........you're talking to a company that at least for now, does not exist. Did you not read the post that you quoted?
lwien said:^^ It is? Wow. Didn't know that.
Welcome to Zephyr Vaporizers
Dear Customers and Zephyr Fans,
We are pleased to inform you of an important update regarding Zephyr Vaporizers. The questions raised by government authorities about the appropriate uses of our product as well as similarly designed products from other manufacturers have been favorably resolved. Following a thorough review of our business operations and product the government has acknowledged the existence of several legitimate applications for the Zephyr Ion and given its approval to our once again bringing the Zephyr to market. We take pride in the quality of our product and remain committed to ensuring that its manufacture and distribution be in conformity with all applicable federal, state, and local regulations.
We are excited about the prospect of resuming our sales of the Zephyr Ion and allowing more persons to experience the benefits of aromatherapy through Zephyr's patented vaporization system. Although it will take a little while to resume business as usual, we assure you of our continuing commitment to providing the highest quality aromatherapy product at the fairest price.
Please check back for further updates.
Sincerely,
Zephyr Vaporizers
Hippie Dickie said:Or contact china for warranty repair --- who knows, maybe they might acknowledge the serial number and cover it under the 1 year time limit.
Hippie Dickie said:i was just referencing the warranty i saw on the china website for the manufacturer (search on www.alibaba.com: Supplier: Changzhou Runhe Tools Co., Ltd.) -- it sure looks like the same machine, although the warranty was not listed when i just checked it now.