Like a Lamat Revolver from the Civil War, nice to look at and to own but ffs don't use it.
Volcano Hybrid
- Thread starter caliganja420
- Start date
Crafty Vaper
Ain't easy being green
Got email from S&B today. The ring and the new chamber are going to be sent in two weeks (Germany)
Nolan Kinshella
Well-Known Member
Thanks for the head's up, much appreciated.
SquirrelMaster
Well-Known Member
Is anyone else saving their q-tips after every wipe? I have a nasty looking little collection going.
blackstone
Well-Known Member
I lost a lot of interest in the Boundless Tera when they bowed to paranoia and changed to stainless in the bowl because I couldn't help thinking the aluminium one probably rocked in a lot of ways!
Although I would not like an OG v1 Tera now either.
I had a little session with my Digit last night though and I can confirm, stainless bowl will still get you surprisingly blasted very nicely and efficiently on Volcano! Even at 190C and finish at 198C. (Tasty and cloudy AF!)
So hope it's only a small change if any.
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The oxidation issue is like the scapegoat soft issue... Honestly oxidation didn't even bother me that much...
Flakes are the real issue imo... And they never really acknowledged that... I mean they toned it down by trying to use oxidation as a blanket term imo. Yeah there's oxidation... But it's the glitter-like flakes of alluminium and slight melting that made me return mine. (Along with not being the biggest fan of he flavor, dryness, and vinyl taste when I would use the air pump.)
SquirrelMaster
Well-Known Member
There is definitely shiny stuff on the ends of some of my q-tips along with the black dust.
elmomuzz
That just happened...
I meant the outside of the can where you touch your mouth to it.
Oh shit, that's aluminium AND rat poop... Lol
Working at grocery stores in he past I've seen maggots in cases of cans.... And mice too.
blackstone
Well-Known Member
And I recently learned many common glass jars have a thin layer on the outer to stop the glass on glass scratching in transit.
Glass on glass, scratching, easily and significantly, likely creating glass dust, oh jesus maybe I should keep quiet about this one for another while. Or not dig it up again I mean.
You can often see aluminium foil tear off covers on fancy soda cans from Italy,
I once saw 3 huge rats bounding through a restaurant populated part of Rome so I think that's why they do it!
Yeah, I definetly used to see glass dust. And if a jar broke micro glass shards...And I recently learned many common glass jars have a thin layer on the outer to stop the glass on glass scratching in transit.
Glass on glass, scratching, easily and significantly, likely creating glass dust, oh jesus maybe I should keep quiet about this one for another while. Or not dig it up again I mean.
You can often see aluminium foil tear off covers on fancy soda cans from Italy,
I once saw 3 huge rats bounding through a restaurant populated part of Rome so I think that's why they do it!
I have a minor concern for glass joints and tend to opt for unground if there's an option.
Or Boundless listened to what their customers wanted and changed it, even if it cost the manufacturer more to do it (aluminium is a lot cheaper than S/S).
blackstone
Well-Known Member
Or Boundless listened to what their customers wanted and changed it, even if it cost the manufacturer more to do it (aluminium is a lot cheaper than S/S).
Id say most of the few people who suggested SS had lost interest by the time v3 Tera limped out the door!
Their real customers were already doing fine with aluminium heat exchangers in the CFX etc.
I'm glad S&B were confident enough to feel they knew better than those same type of tire kickers about aluminium,
as it seems there is no stopping the success of their portables everywhere these days.
And I get a lot from them myself too.
Wanted to point out that the image for the volcano hybrid filling chamber service on the S&B web site has changed significantly. The metal seems black or dark, which could be something else than SS and what looked like a washer, now looks quite different and seems to include the screen that's bellow the ring so it may completely replace the existing ring on top of the hybrid.
Frankly I prefer that S&B does this fix the right way rather than the fastest way, so I'm rather happy that they seem to be working on improving the solution rather than rushing out a half baked solution we would not be happy with. I would really like it if they were better at communicating with us.
Frankly I prefer that S&B does this fix the right way rather than the fastest way, so I'm rather happy that they seem to be working on improving the solution rather than rushing out a half baked solution we would not be happy with. I would really like it if they were better at communicating with us.
SquirrelMaster
Well-Known Member
@BdC!
I bet they went anodized aluminum for cost. They should have never put the link live really, it's like they were gauging interest when they should be making and sending these things out to everyone that had purchased a Hybrid or replacement chamber.
Storz & Bickel has made it clear to me that they have the worst communication of any cannabis related company. Where some (Ghost) takes a minutes to reply and most others are a day or two, S&B takes at least a week at times or they just doesn't answer (which has happened to me a few times asking about the differences between the Medic and non versions to both Vapormed and Storz and Bickel). I don't know if it's there ticketing system (which I've seen cause issues before) but it's very poor.
I bet they went anodized aluminum for cost. They should have never put the link live really, it's like they were gauging interest when they should be making and sending these things out to everyone that had purchased a Hybrid or replacement chamber.
Storz & Bickel has made it clear to me that they have the worst communication of any cannabis related company. Where some (Ghost) takes a minutes to reply and most others are a day or two, S&B takes at least a week at times or they just doesn't answer (which has happened to me a few times asking about the differences between the Medic and non versions to both Vapormed and Storz and Bickel). I don't know if it's there ticketing system (which I've seen cause issues before) but it's very poor.
grogazola
Well-Known Member
So arguably the largest vaporizer company in the world has poor customer service because they can’t reply to you instantaneously? S&B is notorious for ignoring inquiries from people without serial numbers. They generally reply within two weeks to those who have questions about their devices.
I called and emailed them - I got a call and emails within two weeks. The person who called was professional and knowledgeable.
I’m pretty sure the differences between the Vapormed and S&B is limited to a) certification for medical insurance purposes; and b) the Volcano Medic has a medic valve where you can not blow vapour back into the medic valve bags.
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tennisguru1
EXCELSIOR!
Does anyone know if I can use my Hybrid filling chamber & bags at my buddy's house
with his Classic Cano tonight?
with his Classic Cano tonight?
SquirrelMaster
Well-Known Member
@grogazola
Every company I have dealt with regarding customer service issues takes 24-48 hours to reply. Cannabis or non. That fact that Ghost has live support puts them in another league but I never said I expected that (although it would be appreciated) so please don't put words in my mouth.
If you're ok with a 2 week reply to questions then you have very low customer service standards. Most companies are 24-48hours and being an industry leader like S&B is should put them at least somewhere in that ballpark. If it's along investigative enquiry then yeah I can see it taking a long time but simple questions should not.
The first person I spoke with was awesome. Super friendly, apologetic and helpful. The next phone call I had seemed to be a task for the rep to do her job, she was very rude.
I think the check valve is the only difference but I've never received an answer in the 6 emails I sent to S&B and Vapormed and the phone reps don't have the information.
Every company I have dealt with regarding customer service issues takes 24-48 hours to reply. Cannabis or non. That fact that Ghost has live support puts them in another league but I never said I expected that (although it would be appreciated) so please don't put words in my mouth.
If you're ok with a 2 week reply to questions then you have very low customer service standards. Most companies are 24-48hours and being an industry leader like S&B is should put them at least somewhere in that ballpark. If it's along investigative enquiry then yeah I can see it taking a long time but simple questions should not.
The first person I spoke with was awesome. Super friendly, apologetic and helpful. The next phone call I had seemed to be a task for the rep to do her job, she was very rude.
I think the check valve is the only difference but I've never received an answer in the 6 emails I sent to S&B and Vapormed and the phone reps don't have the information.
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I also though and initially wrote that I suspected it was anodized aluminium because the color is a match and it sort of makes sense as it doesn't flake off, but when I checked on its other properties, it seemed that anodized aluminium is not very good with heat stress and can crack (though it wouldn't peel off) at temperatures above 80C. It's also a bit of an insulator.
You will have to hold the valve while the bag is filling up with vapour. The Hybrid valve wont be as air tight and may take a little longer to fill the bag.