That is aggravating for a $ 450 device. I saw a good financial article about the company that bought S&B today? I thought of posting it because I think Venty owners and prospective buyers would be interested in tracking what is going on with the company. I was unsure if that would be within the rules?I remember watching a Troy and Jerry show where Troy made a remark about the paint of the Venty emblem on the Venty fading. The paint was just coming off. Well, this is happening to mine. I use alcohol to sanitize because so many people are handling it...I believe that might be the cause...bad paint job. I suppose. The bottom still reads Venty but, in a cream color.
I mention this because I cannot help but wonder if problems with the rollout have anything to do with different management running S&B? Anyone involved with a corporate buyout, acquisition or merger can relate. Hope my concerns are not valid in this case. I think S&B overall has been a great company and an asset to the vape community worldwide.