Well my Apple Vapman finally came in. I did not notice too much splintering in the mouthpiece, but there was still some. I will say that when I opened up the DHL box, the egg was split open and my Vapman was just bouncing around in the box. I am saddened to say that there is some damage on the body (a sizable chip running the length of the dip where the fixed rod goes to lock the mouthpiece in place). I doubt this was shipped with the damage, but there was really no effort to protect the piece from the inevitable abuse that all packages go through on their shipping.
That being said, it is still a beautiful piece, just a shame about the damage.
Thanks for your feedback!
We have already replied to you on reddit, but would also like to comment on the topic here.
As already mentioned, some packages are checked at customs. That is unpacked and completely disassembled to check it thoroughly for its legality. Unfortunately, your package must have been handled very roughly with little respect for the product and its owner.
We will definetly contact DHL because of this, because this is not acceptable.
Nevertheless, we would like to send you a perfect vapman, which you are also rightfully entitled to!
We are really very sorry that this has happened!
Warmest greetings
Michael