colinm_au
Well-Known Member
Trick or Treat? It is nearing the end of October so it is time for the Monkey to come out of the cave and make an announcement or two. First, we plan on launching later this week and will be fulfilling orders (starting Oct 31) based on this order:
Fanatics
Early Birds
Fanboys
Trade-Ins
Pre-orders
We are taking extra pre-cautions to ensure that each unit is properly assembled, quality tested, and packaged. I know that after reading this, everyone will be extremely excited to know when their expected ship date is. I ask you guys to take it easy on the support channel for a few reasons:
1. Everyone, including myself, will be a part of the assembling, testing, and fulfillment. This will ensure that more units go out as quickly as possible while not neglecting any of the important steps on the way.
2. We won’t know the answer anyways. A lot of our release schedule will be predicated on how each outgoing batch is received. We learned from our first launch not to send everything out at once because if there is an issue, all of them will have to come back. If each outgoing batch comes back with no problems, each subsequent batch can be a larger amount.
I know many of you might be asking, what was the Beta testing period about then? Well, to be honest, we’ve had our fair share of issues in the past and we know that this is the most CRITICAL time in the history of this company. We need to execute this portion of our business as flawlessly as possible so please bear with us over the next few weeks.
We are extremely excited to finally get the Cloud EVO into the hands of the FC forum and look forward to your feedback. Now back to your regularly scheduled program.
I would have hoped that trade-ins might have ranked earlier than fanboys as we have supported the company from the start by buying our original units. With 2 dead VXC+ units the trade-in offer is pretty meaningless for me - a $50 saving after writing off 2 $500 units that lasted 2 and 3 months respectively.
Yes, I spent $1300 for a few months of vaping - I stumped up another $500 and have been without a cloud for 4 months and now it feels like I am going to be waiting behind a long list of fanatics,early birds and fanboys..... But I am also a fashionista - so at least I will have hoodie and T-shirt !!!
Sorry SM but it is very very very disappointing ... From my perspective!