I would suggest contacting them for a question like that. As we could never know. Everyone's location and situation are different.how long have you guys waited for the cloud to ship, 2 weeks now and still nothing
Assuming your order didn't get lost, I'd assume that they didn't have what you ordered in stock. Troi posted this back on page 354- If the inventory is in stock it will ship the same day or the following business day. If its within the US the package usually arrives with standard shipping in 2 to 3 business days.I would suggest contacting them for a question like that. As we could never know. Everyone's location and situation are different.
Does the cloud buddy fit the devastater? I'm assuming it does......
With the holiday season upon us, we are literally answering emails from the time we get up, til the time we close . . . it's SliM, Troi, VaporRing, and myself answering on average 200+ emails a day each . . . I know that everyone wants an answer as quickly as possible but rest assured, if you haven't gotten one, it isn't because you are being ignored. We are answering ALL emails in order that they were received and as you can imagine, with the holiday season, we have a bigger backlog than usual. OK, back to your originally scheduled program.
Yep, taking care of customers and fighting off the competition really takes its toll . . . maybe after the holidays . . .
Yep, I saw a video using it in the devastator, will try to find it.
Edit: here it is!
I'm a very fast typer and great with sales On that note I'll most likely be looking for a new job/location in the next month or so.... hint hintThis is just a quick note on response times and expectations. With the holiday season upon us, we are literally answering emails from the time we get up, til the time we close. Opening multiple support tickets within hours of each other only slows down our response time. If you ordered a Swagger tube, we have told everyone that ordered one that it would be 2-3 weeks before they come in, so if you are wondering where your order is, we are awaiting inventory before it ships out. We are nearing the end of the 2nd week so my expectation is that they should arrive (hopefully) next week.
We are still a very small team dealing with a growing business and while business has been good, even at our price point, we aren't nearly at the margins we need to be on an equal playing field as other vape manufacturers from a profitability standpoint. This is not a problem of our customers but this is the reason why we haven't been able to scale up on employee resources as our company grows. The good news is, we've poured all the profits that we've made back into the company and slowly but surely, our margins are getting better and better so we should be able to expand in the next 3 months or so... but in the meantime, it's SliM, Troi, VaporRing, and myself answering on average 200+ emails a day each.
I know that everyone wants an answer as quickly as possible but rest assured, if you haven't gotten one, it isn't because you are being ignored. We are answering ALL emails in order that they were received and as you can imagine, with the holiday season, we have a bigger backlog than usual. OK, back to your originally scheduled program.
Anyone else think some Christmas Music themed Pappy Cloud Videos are in order for this Holiday Season?
When I go there from front page, my Chrome warns me with big red background it can be malicious. Because of desk.com redirection. Can it be done like that Chrome isn't paranoid of that? It can scare people to go there....We are now using Desk.com to manage our tickets and will provide us with a faster and more efficient way to answer all of your questions... ...You can access our support side site here: http://support.vapexhale.com/
Hey - I've had my cloud since the sale and I am loving it.
Though I am going to need some more elbs soon. I had used the High times code w/ my purchase but had only received the two. If i order a set of elbs will I then get another free pair ?
thanks
In order to better serve our customers, we have introduced a new support system. We are now using Desk.com to manage our tickets and will provide us with a faster and more efficient way to answer all of your questions. We will be adding more articles to our FAQ and each ticket will be time stamped so we can how fast we are following up and closing out tickets. You can access our support side site here: http://support.vapexhale.com/
When I go there from front page, my Chrome warns me with big red background it can be malicious. Because of desk.com redirection. Can it be done like that Chrome isn't paranoid of that? It can scare people to go there.