Discontinued VapeXhale Cloud

[B.]

so i put my pre order in at end February . what hydrotubes are gonna be available when i get my email to check out. cause i put showerdome an looks like that's gone.

Showerdomes haven't started shipping yet, so that may still be an option when your turn comes. As of now only the SG gridded tree is sold out, the Vertigo tree is currently shipping, and the SGW showerdome will be shipping in a week or two hopefully.

 

[Pete Jones]

so i put my pre order in at end February . what hydrotubes are gonna be available when i get my email to check out. cause i put showerdome an looks like that's gone.

Showerdomes haven't started shipping yet, so that may still be an option when your turn comes. As of now only the SG gridded tree is sold out, the Vertigo tree is currently shipping, and the SGW showerdome will be shipping in a week or two hopefully.

And my guess is that in a few weeks or months, folks on here may be willing to trade. Just a thought.

 

[stonemonkey55]

Hi, Sorry to bother the Forum again with the same question, but i still have no answer.
Not in the Forum and no mail from vapeexhale Support.
I want to make sure my vertigo hydratube is still waiting for me.
I just do not want to Pay 147USD for Express shipping. But still that is the only Option given when trying to finally checkout. I mean that is nearly half the Price of the cloud itself.
Please SM55 don't let me done after waiting for two years.

Apart from that i World have had my Order in on the Same Day my registration was confirmed.

Rhygin - I looked through the old emails we've exchanged and apologize if we left you hanging. If I recall correctly, you are located in Europe. Is the only shipping option Express for you? We will have to do some analysis for you as we do not come up with the shipping prices, we simply connect to UPS and they give us a price based on your location and that is as much control as we have over shipping prices. If $147 is the cheapest shipping option available then there is nothing more that we can do but if there is a cheaper shipping option through UPS, then we will ship it that way.

I know there were some folks that wanted USPS but as it turn out, the company doing fulfillment for us only integrates with UPS. We are continually looking for workarounds but for the foresseable future, UPS is our only option.

 

[hereatlast]

I've tried the Cloud at lowest setting as well, it is certainly not for all folks but for those not blindly (rather, quite visibly) chasing clouds I think it is a fantastic asset. I'm sure there are people here that would argue that its not "working" at that level, but beauty is in the eye of the beholder (and it wasn't a waste of breath IMO).

Re: super fine grinding: I think people often overlook exactly what a "vapor" cloud consists of. Those higher temps that produce the almost smoke-like clouds contain particulates folks! (Water filtration is great for this reason, but bong-smokers are still inhaling/exhaling dense and heavy particulate-laden smoke despite elaborate diffusion after all.) Higher temperatures (which cause scorching) and a finer ground are more likely to introduce particulate into the air-stream (and not necessarily the "oh I see a little piece of kief in my bong" sized particulate, they can/will be much smaller as well).

Thanks to a resident smart guy for elucidating some of these issues for me.


I'm still enjoying the Cloud and HT quite a bit.

Something I wanted to add to the Misc. section of my (now lost in the shuffle lol) review: the Cloud sports a nice heavy-duty power chord with adequate length (for me). I think this is great.

 

[vape4life]

SM55, as excited as I am to buy your product, my heart just sank when I read that you will ONLY be using UPS at this time. This means i'm basically going to be anally raped with import fees into canada, making the Cloud cost alot more than the $450. Why give in to such an EVIL company? I dunno man, don't see how USPS can't be a better option.

 

[IAmKrazy2]

SM55, as excited as I am to buy your product, my heart just sank when I read that you will ONLY be using UPS at this time. This means i'm basically going to be anally raped with import fees into canada, making the Cloud cost alot more than the $450. Why give in to such an EVIL company? I dunno man, don't see how USPS can't be a better option.

He just explained it. See his above post.

 

[vape4life]

SM55, as excited as I am to buy your product, my heart just sank when I read that you will ONLY be using UPS at this time. This means i'm basically going to be anally raped with import fees into canada, making the Cloud cost alot more than the $450. Why give in to such an EVIL company? I dunno man, don't see how USPS can't be a better option.

He just explained it. See his above post.

I know, i'm not thinking straight lol

 

[2EZ]

Alright so I'm a little confused here. I got my original preorder confirmation email on 2011-05-07 09:07. So I fall under the special preorder price. Do I have to do that checkout link email that they sent a few months ago or do we checkout when it's finally our turn in line? If the latter, then are they just going off of our original HT preference as our choice of HT? I just want to make sure I'm all up to date and my name is on that official preorder list....

ps: Hope all those with a cloud are enjoying it and I wish patience to all those, like me, who are still waiting for our number to be called.

 

[High Sigh]

The e-mail I used to pre-order got locked and I had to make a new one! SM is there any way I can get it changed to my new email?

 

[GReYAReA]

Rhygin - I looked through the old emails we've exchanged and apologize if we left you hanging. If I recall correctly, you are located in Europe. Is the only shipping option Express for you? We will have to do some analysis for you as we do not come up with the shipping prices, we simply connect to UPS and they give us a price based on your location and that is as much control as we have over shipping prices. If $147 is the cheapest shipping option available then there is nothing more that we can do but if there is a cheaper shipping option through UPS, then we will ship it that way.

I know there were some folks that wanted USPS but as it turn out, the company doing fulfillment for us only integrates with UPS. We are continually looking for workarounds but for the foresseable future, UPS is our only option.

SM,

I've been in business 11 years myself, and have a good audience base overseas. I'll let you know what you can expect using UPS for international:

1 - RIDICULOUS costs and fees (USPS is a small fraction)
2 - A higher percentage of delays, stopped shipments, and refusals
3 - Excessive paperwork (unless your shipper does this for you).
4 - A higher volume of customer communication (complaining/dealing with the above)

With the HUGE buzz on the Cloud, you're in better shape than most. Still, I expect the high shipping fees will lose you a few sales, and the man hours needed to deal with all these deliveries to cost you guys a bit too. In the long run, you'll probably be much better off making an arrangement with a EU based shipping facility or vendor, or reworking your U.S. delivery software/warehouse/fulfillment to include USPS.

UPS, and FEDEX and DHL for that matter, have always been our last resorts (read never used) for international.. Just a mess they are..

 

[stickstones]

God, I'd love to have one of these but I'll never be able to afford one so I'll just live vicariously through you guys who have one, if that's ok, so keep posting up those reviews.

So glad to see this puppy finally take off. The guys behind it are first class..........all the way.

You couldn't handle it, lightweight! I wouldn't even recommend a HI for you, let alone the Cloud!

 

[greystr0ke]

My Cloud is on the UPS truck out for delivery!!!!! Every time someone comes through the front door at the office I'm gonna jump out of chair to check if it's the UPS guy. lol

 

[Vapinghole]

Congratulations!!

 

[mmafighterthe25]

awesome bro, hope you enjoy the cloud. can't wait to order mine.

 

[jdee]

The only time UPS doesn't gouge the receiver with import fees, is if the sender is able to mark down a reduced value on the packing slip, which is clearly not going to be happening with a legit company like vapexhale, so this is a sad news for international buyers.

 

[He-Man]

UPS omg this is realy realy bad
As GReYAReA said, UPS, FedEX and DHL are bunch of thieves and criminals.

My short story with UPS
Ordered Benjamin Discovery (airgun) - 320$
UPS shipping - 120$
After it arrived in Croatia they didn't inform me about it at all.
I called them to check shipment status, and package sat at customs for a week!
Every day of "storage" at customs - 8$ = total 56$
(And on top of 320$+120$+56$ i had to pay 22% state tax and 7% customs tax.)
When they (UPS) finally picked it up, they told me I need to pay additional 107$ for UCD*
which can only be filled by shipping agent, and if I don't pay they would ship package back.
*UCD - Unique Customs Declaration - which is not even needed for packages under 900$ value,
but they do it anyway because it's easier for them and they make some extra money.
Airgun - 320$
Shipping - 176$
Taxes - 150$
Additional bullshit - 107$
Fact that I didn't kill some UPShithead that day - Priceless

So by this, for VXC, I would end up with Total - 740$ in best case, or 850$+ in worst.
excelent =(

But i'll take it anyway, no UPS can stop me from having giant Clouds before this summer

 

[Irie]

He Man, I will sell you mine for $850 when I get it. lol
Sorry to hear of the crappy shipping options for non-US.

 

[pakalolo]

stonemonkey55: Please do all you can to find a way to use USPS to ship to Canada. USPS just turns the package over to Canada Post, who delivers it without a hitch. The courier companies hold your package for ransom. UPS in particular is well known for exorbitant "brokerage" fees and for lying about it. Here's a blog and a long thread on the topic: UPS/FedEx Brokerage Fee – avoid scam (Canada). It's well worth reading through and it could save people money.

As I've stated here before, I refuse to deal with a company that uses UPS for cross-border shipping.

 

[greystr0ke]

Of all the days we have visitors at the office...

It finally arrived! This is going to be the longest day of work ever. So far I've only been able to open the package and the Vertigo HydraTube.

I'll take better pics later. Had to quickly do this at my desk.

 

[stonemonkey55]

stonemonkey55: Please do all you can to find a way to use USPS to ship to Canada. USPS just turns the package over to Canada Post, who delivers it without a hitch. The courier companies hold your package for ransom. UPS in particular is well known for exorbitant "brokerage" fees and for lying about it. Here's a blog and a long thread on the topic: UPS/FedEx Brokerage Fee – avoid scam (Canada). It's well worth reading through and it could save people money.

As I've stated here before, I refuse to deal with a company that uses UPS for cross-border shipping.

We hear everyone loud and clear but as it turns out, it is currently not an option for us. This was brought up last November and we have been investigating different ways we can utilize USPS with our existing system but it will take quite a bit of customization that our fulfillment center is just not quite ready to do. We see this as something very important and we will continue to push for this functionality but for now, we are confined using our existing infrastructure.

So for some good news, here is our VapeXhale Teaser video -

We will be releasing our VapeXhale Instructional video shortly as well.

 

[WatTyler]

Nice vid.

I for one will be using a USA based mail forwarding service to avoid any UPS hassle.

There are loads to choose from. The one I use charges $8.50 per package, and I think it might even have better deals on the actual usps shipping.

http://www.shipito.com/

 

[Vapinghole]

We hear everyone loud and clear but as it turns out, it is currently not an option for us. This was brought up last November and we have been investigating different ways we can utilize USPS with our existing system but it will take quite a bit of customization that our fulfillment center is just not quite ready to do. We see this as something very important and we will continue to push for this functionality but for now, we are confined using our existing infrastructure.

So for some good news, here is our VapeXhale Teaser video -

We will be releasing our VapeXhale Instructional video shortly as well.

Hot video, SM, very hot!

And for the record, UPS is a-ok with me

 

[weedemon]

I must know what that song is!!! (how do you put a youtube file on repeat? the song isn't long enough!

I pray by time it's my tuern to place my order that there is a usps option. for the cloud i'll just allow the rape to happen from the private douchebag delivery guys. I have waited too long for this beast

 

[Ed's TnT]

Wow, this thing looks like a hard charger, oh how I dig that!

 

[oldiebutgoodie]

Great teaser vid, SM. IIRC that is the same young lady who was in the pre-prod vid you posted a week ago or so. Can't wait for the instructional vid.