Discontinued VapeXhale Cloud

[Budzman]

We will be totally restocked with hydratubes this Friday

Will that include the so far unobtainable "Devastator"?

 

[max]

Will that include the so far unobtainable "Devastator"?

That reads like it's never been available. It has. I've seen it 'in stock' quite a few times.

 

[Budzman]

That reads like it's never been available. It has. I've seen it 'in stock' quite a few times.

Semantics, let me reword that:

"Will that include the so far for me unobtainable "Devastator"?"

(They've been out of stock on that item since I purchased my Cloud back in February)

 

[mvapes]

So I ordered ELB's over the weekend. I paid for tracking info which Vape-X emailed me Monday that my package was shipped and gave the above mentioned number to watch my package while in transit.

Today - the 3rd day in a row, according to Fed-ex's website there is no such number. I will tell you that after reading SM's previous comments upsets me a little bit. Don't get me wrong, I LOVE my cloud and I understand that the ELB's are a nominal amount of money but - I don't have money to throw out. I pray that they make it through this obstacle. I give SM alot of respect for having the BALLS to disclose their position to the public. But, at the same time as a business man I understand why his legal team said not to say anything.

 

[Your Highness]

I just picked up a Evolver HydraTree™ 2.0 for $129. I don't recall them ever being this cheap on the VXL site but hey I wont complain...

 

[MGG]

I just picked up a Evolver HydraTree™ 2.0 for $129. I don't recall them ever being this cheap on the VXL site but hey I wont complain...

hmmm yeah, why are the hydrtree's that cheap ? Maybe if the hydraline dropped down to that price i'd consider getting it.

 

[Meremoth]

I just picked up a Evolver HydraTree™ 2.0 for $129. I don't recall them ever being this cheap on the VXL site but hey I wont complain...

How much did they use to be?

 

[Your Highness]

How much did they use to be?

I think they were previously $249.99

 

[wootze]

D-Limonene is actually a terpene that is naturally occurring in cannabis. Tetra labs uses it as the thinning agent in their oil. Because its so similar to thc, it dissolves it very fast compared to iso. It's called citrus solvent to some. It's usually extracted from orange peels via centrifuge or steam distillation.

Daily cleaning with iso is great. its actually the best thing if you are caught up and just doing a quick clean because it leaves no residue, but I find a bit of limonene helps dissolve really caked resin that iso won't touch. I think with your daily bamboo cleanings you are forgetting that you'd have to daily torch all the ELBs for it to rule out the fact that its simply the ELBs adding to that lower resin ring inside the glass joint. Look closely at the area where the seams on the mesh are.... Filled with resin on all my used ELBs.


Limonene is useful compared to Iso in some cases because it doesn't mix with the water, it floats on top. You can take advantage of this by using water, 1-2ml of limonene and 'agitation' to clean any pipe. For instance it instantly cleans the hard to reach spots on my hydratubes when I dip the HT into a cup of water with a very small film of limonene on the surface. The limonene coats the insides then makes further rinse with warm water and iso 10x more effective so that you use less alcohol and barely any limonene. This is also how I clean my Dave Goldstein Frits without using tons of alcohol.

Home Depot sells a supposedly organic limonene branded 'Zep' in the plumbing section.
It is fucking incredible.
I vape a lot of pipe tobacco w/the Cloud through lots of diffusion. NOTHING else removes that residue from glass better than Zep. Rinses completely and quickly.

 

[Meremoth]

I think they were previously $249.99

Wowzers. I think that'll be the one I get.

How does it compare to the other ones as far as durability is concerned?

And I actually just got my Cloud in today! Woot!

Can't use it yet though, gotta wait until ~ 6 PM EST, but as soon as I get it home, it's on like... on like... I'm never good at these similes... on like... Red Dawn?

BTW, how often do you guys just use the standard mouthpiece?

 

[VaporEyes]

I give SM alot of respect for having the BALLS to disclose their position to the public. But, at the same time as a business man I understand why his legal team said not to say anything.

For him to do such a thing, shows the true marks of a great businessman. When customers are treated well, regardless of internal turmoil, VXL will continue to thrive long into the future.

To SM55(and all other VXL members),

The monkey may have fallen, but now that he is on the ground, he can see all that is before him, and above. The first climb is the hardest, and you have surpassed that. Onward to a mightier tree, with more plentiful fruits, that graces the heavens!

 

[max]

I just picked up a Evolver HydraTree™ 2.0 for $129. I don't recall them ever being this cheap ...

Not even close. Even if they're being discontinued I'm surprised at the price. That's a steal.

Maybe if the hydraline dropped down to that price i'd consider getting it.

If they ever sold that low, by the time you got through considering it, they'd all be gone.

How does it compare to the other ones as far as durability is concerned?

I doubt that anyone has dropped multiple HT's to get a comparison. They're all pretty thick glass. I wouldn't worry about how well they bounce. I'd just be careful with it, especially when it comes to trusting other people with it (and the Cloud).

BTW, how often do you guys just use the standard mouthpiece?

Not a lot of people have that. It wasn't produced until later on, and the Cloud unit alone (plus mouthpiece) also hasn't been available that long. The majority of Cloud owners bought the package- Cloud and HT. For most of its history, that's the only way it came.

 

[Troi]

Attention: There is a glitch on our website. The Evovler Hydratree is not 129.99. All orders will be voided. We are working to correct the price as we speak.
Edit: The proper price now displays.

 

[Your Highness]

Attention: There is a glitch on our website. The Evovler Hydratree is not 129.99. All orders will be voided. We are working to correct the price as we speak.

RATS!! lol

 

[Meremoth]

Not even close. Even if they're being discontinued I'm surprised at the price. That's a steal.

Are they being discontinued or are you saying that as a hypothetical?

I'm wondering if this is a special deal or limited time offer thing, or if $129 is their new price.

Looks like the Evolver lineup might have the thickest glass at 5mm. How thick are the other ones, anyone know?

Edit:

Attention: There is a glitch on our website. The Evovler Hydratree is not 129.99. All orders will be voided. We are working to correct the price as we speak.
Edit: The proper price now displays.

Dayum!!! I was gonna snag one up.

I think I'll just wait and see what new glassware they're gonna have in a couple of weeks. Monkey said they'll be having some new ones, hopefully some under $200. It's just hard for me to spend that much on glassware after all my horrible luck with glass.

I think the regular mouthpiece should be fine for me for awhile. I'll be able to find out later this evening.

 

[max]

Attention: There is a glitch on our website. The Evovler Hydratree is not 129.99. All orders will be voided. We are working to correct the price as we speak.
Edit: The proper price now displays.

That explains the out of whack price on that HT. Normally the circ and tree versions are the same price- Swagger or Evolver, so I'd expect the Hydratree to go back to $250.

 

[mrboote]

A goddamn shame about this latest round of bad news. Is there going to be any sort of extension on existing warranties if they won't be honored for at least three months?

 

[webb]

If members have any vote in which manufacturer to go to, my vote would be whichever ones made the clicker model. Mine has been running flawlessly for months and I think the general consensus is that clickers seem to be more reliable.

 

[John Lewus]

If members have any vote in which manufacturer to go to, my vote would be whichever ones made the clicker model. Mine has been running flawlessly for months and I think the general consensus is that clickers seem to be more reliable.

My ticker from July is working perfectly as well. I love hearing the ticking because I know when it is heating.

 

[stickstones]

meremoth...I call it the dry tube, and I love it. It keeps the taste strong and is long enough to cool down the vapor without particulate issues. I use it all the time when passing the Cloud back and forth with the wife in bed.

 

[Meremoth]

A goddamn shame about this latest round of bad news. Is there going to be any sort of extension on existing warranties if they won't be honored for at least three months?

This is a good question and also something I would like to know.

Also, how soon do you have to register your Cloud's warranty? Are you suppose to register it on the website as soon as you get it? What if you forgot to register it or never did register it, can you still register it months after getting it?

meremoth...I call it the dry tube, and I love it. It keeps the taste strong and is long enough to cool down the vapor without particulate issues. I use it all the time when passing the Cloud back and forth with the wife in bed.

Doesn't calling it the "dry tube" kind of ruin some of the sexiness of using the Cloud with your wife in bed?

I think I saw a picture of another "dry tube" posted in this thread, that wasn't on the VX website. Do you know what that is?

I wonder if the Cloud is going to make me bench my SSV? From your signature it looks like it made you trade yours?

Now I just need to get a hydratube and a portable vape. I was thinking about the Solo, but the Ascent is about to come out and it looks pretty sweet.

As far as the HT's are concerned, I think I'm going to wait for this:

we got some cool designs that we will be revealing over the next few weeks

And hopefully some of those will be sub $200 and thick glass.

 

[Tstat]

Well, on a personal note, I really hope they get the manufacturing straightened out. My little side business is going to be slow now for a few months. I also feel for the people who want one and now have to wait. Kinda like in the beginning

 

[Meremoth]

Well, on a personal note, I really hope they get the manufacturing straightened out. My little side business is going to be slow now for a few months. I also feel for the people who want one and now have to wait. Kinda like in the beginning

Well, they don't have to wait, they can still get one from a distributor, but if something goes wrong with it they might not be able to get it repaired for awhile.

BTW, sweet GonG stands. Might have to pick one up if I decide to get a HT.

You don't happen to make headphone stands, do you? I really need one of those.

 

[mvapes]

This is a good question and also something I would like to know.

Also, how soon do you have to register your Cloud's warranty? Are you suppose to register it on the website as soon as you get it? What if you forgot to register it or never did register it, can you still register it months after getting it?



Doesn't calling it the "dry tube" kind of ruin some of the sexiness of using the Cloud with your wife in bed?

I think I saw a picture of another "dry tube" posted in this thread, that wasn't on the VX website. Do you know what that is?

I wonder if the Cloud is going to make me bench my SSV? From your signature it looks like it made you trade yours?

Now I just need to get a hydratube and a portable vape. I was thinking about the Solo, but the Ascent is about to come out and it looks pretty sweet.

As far as the HT's are concerned, I think I'm going to wait for this:


And hopefully some of those will be sub $200 and thick glass.

Hey Buddy - welcome to the forum and your Avatar is a classic! "rockie r-oa-d"

I wouldn't hold your breath for sub 200 glass from VXC. They have exquisite quality glass attachments and usually get glass from big name blowers. Even their VXC brand glass is top notch! And with that being said, the quality makes the price well worth it.

 

[Troi]

We are very sad to inform you that we recently had to part ways with our manufacturer due to irreconcilable differences and regretfully must notify the forum that we are completely out of inventory as well as parts to repair a defective VapeXhale Cloud.

Legally, we have been advised to keep the details under wraps but the Cliff Notes version is that we have reason to believe that the manufacturer didn't put their best effort into assembling our product and have taken our future designs and given it to a competitor.

We have had a string of bad luck with our last few manufacturers but this was the first time where we encountered malicious intent. Any momentum we gained since winning the Cup in Feb, as well as placing in all categories at the Colorado Cup have been derailed by this. This was supposed to be the final hurdle before VapeXhale could begin scaling our operations, hiring more full time staff, and introduce new, cutting edge vaporization products.

Instead, we are back to square one and picking up the pieces of this aftermath. The units that our team built ourselves are all units that are functioning properly with the correct temperature range. Because of this, we are now looking for a new location where we can bring ALL the manufacturing in house and do all of our own QC so that each and every customer gets a positive experience with us.

We're not asking for any sympathy or compassion in this situation, we just ask for some understanding. We have a small team here that is working for pennies on the dollar and we are all working 24/7 to ensure that the last 3 years of hard work don't get flushed down the drain because one person decided it would be better to bury us than do business with us. Luckily, we have a proven product and many investors who are ready to help chip in to get us back to full strength and then some.

This was/is very depressing news for me to experience but we've already come so far with our vaporizer that we cannot let this die. Thanks again for all of your support and we will be doing weekly updates on our Twitter and Facebook pages as well to keep everyone in the loop.

Since I came to VXL through connection SM and I have had in forum. I just wanted to chime in here guys.

First and foremost I have no desire for sympathy. I feel the effect that these situations have on our customers to be unacceptable. I have greater expectations for customer service then VapeXhale is currently providing.

I went to school for entrepreneurship. From a very young age I had the desire to start my own business and to create value for others. Started with cutting lawns at the age of 12 which led to a landscaping business that paid for my college.

Then in College I was a serial entrepreneur with my peers and created several businesses. Some failed and some succeeded but it all primed me to be very good at business development and innovative entrepreneurship.

VapeXhale by has been my favorite experience thus far. That is because the VapeXhale team is a very synergistic and group that I feel privileged to be apart of. I also feel lucky to be able to have a chance to change the Vaporizer industry for the better! (Something I'm personally passionate about myself).

BTW ~ on the customer service system if any of you don't know I'm Phil. I want to apologize to everyone if you guys have trouble getting a hold of me at times, or if possibly I seem distracted on the phone.

My responsibilities for VapeXhale stretch far beyond customer service. I'm am the operational director I have several hours a day where I need to be on the phone with other internal members of the team to handle our manufacturers, vendors, distributors, and many other responsibilities.

I do work very long hours and I wish there were more hours in the day so that I could spread out the day to day work so that everything could get more of my attention. But the fact of the matter is there is not.



I know this news has upset many people, just as it has myself. But I do promise this. Since a young age I embrace adversity. I do my best to use it as a catalyst to come back stronger and in the end gain from it.

VapeXhale will get ourselves out of this and then we will bring on more people to help support me our customer service team. So that it lives up to my expectations, and this great community gets what it deserves.