Discontinued VapeXhale Cloud

t-dub

t-dub

Vapor Sloth
mvapes said:
Thats really nice dude - how did stuff your cord away?
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This is how I did my Nanuk . . . :peace:

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Sublimation

Sublimation

Vapor
mvapes said:
Thats really nice dude - how did stuff your cord away?
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Thanks man, much appreciated. I plucked the necessary pieces of foam out then realized I needed to do something with the cord. I ended up having to fit my hand in the spot that I plucked out for the Cloud and use a small knife to painstakingly cut a 1.25" tall cavity 13 pick'n'pluck pieces across and 10 pick'n'pluck pieces deep underneath where the HydraFoot and ELBs are located.
 
Sublimation,
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IIIQBIII

IIIQBIII

Vape Obsessed
stonemonkey55 said:
Hey guys, just wanted to chime in here as honestly, its been a rough and brutal few weeks for us. The dates that we were giving our customers were the dates that were promised to us. There is really no sense in airing any dirty laundry between us and the folks that are assembling our units but after the first batch of the new Clouds went out without the right temperature, we had to do more investigating onsite.

Like I said, we can point fingers at them, they can point fingers at us, but at the end of the day, that doesn't get you guys who have been patiently waiting for their Clouds any sooner. Just like the email said, we're doing things the old fashioned way now, we're building them ourselves. Some of you will get tracking numbers tomorrow, some will get them next week. At least this way, we can test each one individually before they go out as we make contingency plans for how we will scale up production again.

Obviously this is shitty news and I don't blame anyone for being pissed off. All I can say is that all of us are rolling up our sleeves and putting these things together as fast as we can without losing any attention to detail. Again, while we were communicating to the customers what was communicated to us, we have to accept full responsibility for the delay. For those that can be patient with us, you will be rewarded with a kick ass vape. I know that a few of you guys that already got the properly functioning Cloud+ can attest to that. OK, no more typing for me, back to building.
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:cheers: I'm with you for sure. This product is worth all the hype. I just got mine, but I am in love with this device, and will be a customer for years. Great to hear and see that you care about your customers..
 
VaporEyes

VaporEyes

Vaporization Aficionado
Accessory Maker
Enchantre said:
Dilemma: Order the Cloud now, add to the pressure on VXH to get units built by hand, make for more stress. OR
Order the Cloud now, reassure VXH that we believe in them, and trust that they have it in hand.

I'm gonna ponder that for a few...
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Most certainly the latter. Sitting here using my cloud now... I can't help but be impressed. :chill:
 
Silver420Surfer

Silver420Surfer

Downward spiral
mvapes said:
This could be vapor talking but I got this strain LSD and I am pretty sure it smells like pepperoni!

***EDIT*** I am not saying this is a bad thing.
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I thought my buddy had it bad with some Kush blend that actually tasted like turkey. Well, on second thought I'd rather smell pepperoni than taste turkey. Either way, all good in the Cloud!!
 
IIIQBIII

IIIQBIII

Vape Obsessed
Silver420Surfer said:
I wonder if we could "petition" Mobius Glassworks to request they make a Stereo Matrix Hydratube™ for the Cloud heads.(It doesn't have the same ring as the Packer's Cheese heads, but fuck it, I'm vaped)
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Even if they didn't want to mass produce them, maybe smaller custom batches for a group buy or something. I would love to be in on that..
 
IIIQBIII,
E

elixsor

Well-Known Member
Think my second cloud has died on me. Fired it up this morning and it went green for a few hits and went back to red.

Have tried unplugging and restarting a free times and at first it would start to get hot but never went green.

Now I turn it on it goes red for a couple minutes the starts flashing red and green like the hour shutoff.

Any tips on trying to revive this thing or is it just time for another RMA number?
 
elixsor,
Anonymouse

Anonymouse

Sith I care
Shrike said:
Try nudging him again, SM...maybe he'll have a change of heart? It'll be worth it for all of us...:)
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After the Cannabis Cup win he might be more inclined to agree? You're a more recognisable brand now so it'd be good cross-promotion.

Stereo matrix might be a bit hard and require some external plumbing, but a single matrix would easily adapt to a concentric up/down tube arrangement to allow air entry from the bottom.
 
Anonymouse

Anonymouse

Sith I care
Ooh, idea! If Mobius won't make whole Hydratubes, maybe he'd supply a bunch of matrix percs (probably the smaller ones from the Ion) and then VXL's house glass team could build the rest of the Hydratube, like they did with the SG gridded trees...?
 
Barbecued

Barbecued

New Member
This reminds me of the early radio control modeling days. I now live in the Puget Sound area but I was born in Los Angeles and grew up in the San Fernando Valley. My Dad and I started out on free flight airplanes but went with Radio Control in 1961. The Sepulveda Basin is located near Van Nuys Airport and the flight communications were very close in frequency to our bands, which played heck on those first basic handmade radio controls. You would be flying along fine and the next moment the plane would take off on it's own. Sometimes they would stop working altogether. If you can imagine how long it takes to build something that can fly on it's own, only to have it crash because the technology is not developed enough, then you have an idea of what we went through.

On another note. If someone buys a Cloud because of this thread, fair enough if they come back and point out that it doesn't work any more. People need to know these things to make informed decisions.

Edit: I saw a correlation of teething problems with new technology, as has already been mentioned and is quite common. No offense meant.
 
Barbecued,
mvapes

mvapes

Scratchin' Glass!
Accessory Maker
Barbecued said:
This reminds me of the early radio control modeling days. I now live in the Puget Sound area but I was born in Los Angeles and grew up in the San Fernando Valley. My Dad and I started out on free flight airplanes but went with Radio Control in 1961. The Sepulveda Basin is located near Van Nuys Airport and the flight communications were very close in frequency to our bands, which played heck on those first basic handmade radio controls. You would be flying along fine and the next moment the plane would take off on it's own. Sometimes they would stop working altogether. If you can imagine how long it takes to build something that can fly on it's own, only to have it crash because the technology is not developed enough, then you have an idea of what we went through.

On another note. If someone buys a Cloud because of this thread, fair enough if they come back and point out that it doesn't work any more. People need to know these things to make informed decisions.
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I don't think there are any issues with voicing concerns. Sidetracking an entire forum to bash or slam the manufacturer is not what the forum is intended for. I don't think VXC could possibly be any more informative than they have considering the history of the cloud. Keep in mind that most of us - or at least members that have been around for a few years know the brains behind the cloud. Shit - they are part of our group as friends before they became vendors sharing their thoughts on other devices. We at FC were lucky enough to be invited to be part of their growth and development as a company because of this site as they created this thread when they decided to launch.

I don't know how this compares to building model airplanes but this thread certainly is not a bunch of hobbyists talking about a device that was released prior to its technology being ready. In fact - to be very candid, when it comes to the cloud they are the developers of the technology - now they just have to take it to the next production level to support the massive demand for the cloud. I for one can appreciate what they're doing and keeping us in the loop as to whats going on behind closed doors, IMO is quite out of the ordinary but at the same time extremely honest and I for one applaud that.
 
max

max

Out to lunch
Barbecued said:
On another note. If someone buys a Cloud because of this thread, fair enough if they come back and point out that it doesn't work any more. People need to know these things to make informed decisions.
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It doesn't matter WHY they buy, anyone is free to say my Cloud quit working, the temp isn't right, whatever, but we have a rule against product/company bashing (you HAVE read the rules, right?). We've had trouble with SOME members who just won't quit complaining, and a few who take great delight in repeatedly bashing companies as if they're saving the rest of us from a fate worse than death. The deal is that you can post your unhappy experience with the product and/or company, but rabble rousing isn't allowed.
 
IIIQBIII

IIIQBIII

Vape Obsessed
mvapes said:
I for one can appreciate what they're doing and keeping us in the loop as to whats going on behind closed doors, IMO is quite out of the ordinary but at the same time extremely honest and I for one applaud that.
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I couldn't have said it better. I can't understand how people can bash a company that does this much for its audience. I LOVE MY CLOUD. I will keep saying that to anyone that will listen.
 
Enchantre

Enchantre

Oil Painter
Troi said:
I just would like everyone to express patience today with our customer service team. Today we have all hands on deck (including myself) @ the manufacturing floor building clouds. The CS team should get to cases later in the evening.
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Just so you know, my husband has told me that he would be happy to assemble our own cloud, if we can order the parts for less :)

I was catching him up on this thread, and then he said he would be happy to volunteer to assemble and test units... [just so you know, he used to be an appliance repair person, AND he has fixed my mp3 player twice, using a paperclip to do the soldering. He is smart. And very, very good with electronics] *LOL*

Okay, I will order mine, and wait patiently until it arrives. :tup:
 
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