Hey, just wanted to check in and give a huge thumbs up to VapeXhale support.
My wonderful girlfriend wanted to surprise me and get my Evo repaired for my birthday, and it seemed like the amount of work it needed (not just the bamboo) would end up costing about $200. She got the warranty code on the device without my knowledge, and contacted them without my knowledge. Impressive--I had no idea!
I have had the Evo for several years and I didn't think I was under warranty. She was planning on just purchasing the repair, but the guys at VXL told her not to worry about it, and said that they were able to cover my repair needs under warranty.
I'm not exaggerating when I say how happy this made me, as it was totally unnecessary--they would have been well within their rights to charge for the repairs, as far as I can tell after reading the warranty terms.
So I just ordered some ELBs and am getting back in the Evo game!!! Wooohoo!!!!
Strongest vape I've every owned. I'm honestly kind of scared to have it back in the house--I remember thinking I could just hit 1 ELB before starting work, and finding myself half-asleep and semi-hallucinatory in a pleasurable state 2 and a half hours later, having faced 4 ELBs full of top shelf weed.