Thanks
@twosilvertrees , was going to ask you to post whenever you got it, as I was very curious to the design.
Opting not to grab one. The matrix on the site looks perfect/pristine something nicer then the matrix on my LHS piece or Dhgate. IMO, the matrix on that one and the other one posted recently seem a bit bigger and tbh just don't look as nice, sure the function and everything is fine and this is borderline nitpicking. I would just fancy something a bit taller with a bit lower perc like this, but to each their own, sure it's still great
https://www.instagram.com/p/89Ie82FSyw/
As far as VXH , I do think they should update the sites pictures; as someone with web design experience, that is not hard nor a taxing task. Seeing as how their site is pretty well built as is and they do videos and whatnot, I assume they are technically savvy enough to do so.
That said, they do say some variation from piece to piece. But I think going the extra mile to ensure good customer service is never a bad thing. At the very least, it would avoid some potentially sticky and obnoxious situations....VXH would have no obligation to return or refund, "slight variation from piece to piece" but you the buyer open the box and get something that doesn't quite look like or is exactly what you ordered. Whose right and wrong? I'd feel like a PitA if I returned a functionally fine tube, but there would still be a part of me that would be miffed if I didn't and it wasn't what I expected.
Would love to see
@Cannabis Connoisseur , would be cool seeing a prototype