Can anyone tell me if there has been any updates to the build of the device recently? I read about problems with the power button not having any separation from circuit board, non insulated battery, screen breakage, haptic probs etc. Been on fence as well with this one.
They have made continuous small improvements, but some of these like the haptic feedback getting dislodged still get reported more than I’d like and I’m not sure whether they’ve changed the battery compartment at all or not. The electrical contacts still seem too easy to get dirty, but at least that’s a pretty easy fix.
On the other hand, the button has been improved, I don’t think screen issues are a common problem*, and customer service is much better/faster than it was early on.
If you’re still on the fence you can wait or try to ask them about planned improvements (if you/they can deal with the language barrier), but I haven’t heard anything about future changes and I don’t think anyone here knows which if any of the remaining issues will be addressed or whether they’re working on any major updates.
This is just my impression of what’s going on, but I think they’re only redesigning things that either are causing too many repair requests or that are obvious weak points once they run into someone like Djsleepy (who I think was the first to report here that he’d broken the button).
I was on the fence for a long time too, partly because of the design/build issues (which are mostly minor and have been improving) but even more because it was so hard to get support early on.
Today, if I had the extra money or a real need for this type of vaporizer right now I would just buy it. Most of my issues have been addressed, and the ones that haven’t could be fixed tomorrow, next year or never and I’m not sure the remaining issues are worth missing out on one of the best convection portables for anymore.
You have to decide what’s best for you though. If for example you live in a country where you can’t risk sending it back in for repairs if something goes wrong, I’d want to be confident I could fix minor issues with it myself or find a friend who could. Otherwise you can always just send it in for repairs if there are any problems or sell it if it just isn’t for you. I think they’re still selling fast on the used market.
*The screen above the heater could be secured better and does open up the possibility that you could push it into the heater, but that should only happen if you push something thinner than the stem down there. Most people who have had that problem were trying to use capsules that weren’t fully contained in the stem.
For people that are putting glass beads in the stem, how are you sealing them in?
I’ve seen people use the shell of the cooling unit or just extra screens. Those are probably the best options.