When was it ordered?
Also the Kiss Alpha Centauri is going to be dual voltage.
3.7v and 7.4v
Discontinued The Persei Vaporizer for herbs and concentrates.
- Thread starter THC SCIENTIFIC
- Start date
When was it ordered?
Also the Kiss Alpha Centauri is going to be dual voltage.
3.7v and 7.4v
Melting Pot
Sick & Twisted
December 2013
ragnorokk
DERP
Can't wait for the new 1701 heater you're designing for it
Melting Pot
Sick & Twisted
Alright let's get the misery ship sailing!!!!!!
I have a cardiologist which I love a lot but he works out of a bldg.(corporation) I cannot stand to call in prescription or anything Impossible. If I didn't love my cardiologist so much. I would never deal with this place ever. I feel the same way about Walgreen's. You might be wondering what the fuck does this got to do with anything.
This is how I feel about W9 I love my Sr71 can't live without it . Just spent a week in mayo
Open Heart Surgery my trusty pesei/sr71 at my side!!!!
Being an early w9 fanboy I have v1 tops and love them after reading all the problems v2/v3 tops were having. 1 year 15 days my v1 took a shit.No problem I got a 3 yr warranty.
Until I start reading thread everyone talking about 1 yr.
Start a ticket back and forth for about 2 months with rep
He was trying to explain the warranty I just took a pic of manual sent no response.
My manual states 3 yr warranty you all should read fine print FAQ.back page
This was all right before Christmas. After holidays
I was fed up called w9 few times luckily G answered.
Unfortunately PM first no response.
So I speak with g he imforms they have been correcting the old manual so a company with failing products is know offering less warranty good move for your profit's not so much you're customer.
So Gary offered me a piece of shit v3 for no warranty charge but if wanted v4 65$ don't pas go do not collect 200$. Lol
I still haven't delt with this shit.
Thank God for my double top getting me thru hard times. I could have said I wasn't happy. I just wasn't in to it. When I get home from mayo grab my w9 meter no worky.
Post up g asked a question I don't know. Would guess that meter maybe a yr old can't remember but you're response is typical none. Its just a cheap meter and when I say cheap look inside your's its filled with silicon look like bunch of shit from radio shack. Lol
The only thing I'll be doing with w9 is replacing my blown top . All their new gear u fanboys have fun. I'm done with w9!!!
Man I couldn't wait the flexo. Vection Duction thing I was ready to mail u my CC.
Good luck Gary & W-9
I'm going to say be careful what u say about my post I'm a vicious motherfucker and I can almost guarantee u won't like my response.
Ex- fanboy
Just let it go that's what I'm gonna do.
Just feels better to get it out!!!
Time to get VAKED!!!!
I obviously woke up on the wrong side of bed.
I'm going to unwatch treads and unfollow G
If I'm slow to respond hold your breath I eventually come around.
This is how I used to feel
I wish you would of just asked for address and said. I'll get one right out to ya don't sweat it.
Its Christmas enjoy.
Know that's funny right there!!!!!!
There goes another one!
3yr warranty means 3yr warranty not let me see what I can do for ya!!!
I have a cardiologist which I love a lot but he works out of a bldg.(corporation) I cannot stand to call in prescription or anything Impossible. If I didn't love my cardiologist so much. I would never deal with this place ever. I feel the same way about Walgreen's. You might be wondering what the fuck does this got to do with anything.
This is how I feel about W9 I love my Sr71 can't live without it . Just spent a week in mayo
Open Heart Surgery my trusty pesei/sr71 at my side!!!!
Being an early w9 fanboy I have v1 tops and love them after reading all the problems v2/v3 tops were having. 1 year 15 days my v1 took a shit.No problem I got a 3 yr warranty.
Until I start reading thread everyone talking about 1 yr.
Start a ticket back and forth for about 2 months with rep
He was trying to explain the warranty I just took a pic of manual sent no response.
My manual states 3 yr warranty you all should read fine print FAQ.back page
This was all right before Christmas. After holidays
I was fed up called w9 few times luckily G answered.
Unfortunately PM first no response.
So I speak with g he imforms they have been correcting the old manual so a company with failing products is know offering less warranty good move for your profit's not so much you're customer.
So Gary offered me a piece of shit v3 for no warranty charge but if wanted v4 65$ don't pas go do not collect 200$. Lol
I still haven't delt with this shit.
Thank God for my double top getting me thru hard times. I could have said I wasn't happy. I just wasn't in to it. When I get home from mayo grab my w9 meter no worky.
Post up g asked a question I don't know. Would guess that meter maybe a yr old can't remember but you're response is typical none. Its just a cheap meter and when I say cheap look inside your's its filled with silicon look like bunch of shit from radio shack. Lol
The only thing I'll be doing with w9 is replacing my blown top . All their new gear u fanboys have fun. I'm done with w9!!!
Man I couldn't wait the flexo. Vection Duction thing I was ready to mail u my CC.
Good luck Gary & W-9
I'm going to say be careful what u say about my post I'm a vicious motherfucker and I can almost guarantee u won't like my response.
Ex- fanboy
Just let it go that's what I'm gonna do.
Just feels better to get it out!!!
Time to get VAKED!!!!
I obviously woke up on the wrong side of bed.
I'm going to unwatch treads and unfollow G
If I'm slow to respond hold your breath I eventually come around.
This is how I used to feel
I wish you would of just asked for address and said. I'll get one right out to ya don't sweat it.
Its Christmas enjoy.
Know that's funny right there!!!!!!
There goes another one!
3yr warranty means 3yr warranty not let me see what I can do for ya!!!
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@THC SCIENTIFIC @SamuraiSam Manufacturer typos are not my problem. If your manual states 3 years, you should get 3 years. To change that and reneg on that written promise borders on slimy. I understand standing firm on the warranty period. I can't tell you how many times I have had something fail less than a month after warranty period ends. This happened with >$3000 Samsung TV. Less than 2 months out of a 3 year warranty, I get lines on the screen. "Sorry SOL, you need a new screen $1800. ". Fuck you! That same TV is cheaper than that now.
I expect better from W9.
I have probably over $1K invested in W9 gear. The reason is 70% great products, and 30% Customer Service.
Don't get so big that you don't care for the little guy. Us little guys tend to stick together. Our dollars add up!
I have not had any bad experience with W9. However, the handling of the Double Top support (or lack thereof), the arbitrary changing of the warranty period from 3 to 1 year, and now this^^.
I hate to see anyone so frustrated, especially a good friend.
How much can that cheap meter cost? Make it right!
This guy (and myself) have been walking billboards, preaching the W9 gospel for almost 2 years.
Melting Pot
Sick & Twisted
Thanks bro that was a nice post.
Manufacturer typos are not my problem. If your manual states 3 years, you should get 3 years. To change that and reneg on that written promise borders on slimy. I understand standing firm on the warranty period. I can't tell you how many times I have had something fail less than a month after warranty period ends. This happened with >$3000 Samsung TV. Less than 2 months out of a 3 year warranty, I get lines on the screen. "Sorry SOL, you need a new screen $1800. ". Fuck you! That same TV is cheaper than that now.
I expect better from W9.
I have probably over $1K invested in W9 gear. The reason is 70% great products, and 30% Customer Service.
Don't get so big that you don't care for the little guy. Us little guys tend to stick together. Our dollars add up!
I have not had any bad experience with W9. However, the handling of the Double Top support (or lack thereof), the arbitrary changing of the warranty period from 3 to 1 year, and now this^^.
I hate to see anyone so frustrated, especially a good friend.
How much can that cheap meter cost? Make it right!
This guy (and myself) have been walking billboards, preaching the W9 gospel for almost 2 years.
Feeling a little better headband(shatter) toxic (flowers)
Have a great day everyone!!!
ragnorokk
DERP
@THC SCIENTIFIC Three questions:
1. What is the caveat for the early KISS Alpha Centauri units, that will need to be later rectified in the shop? I have already set aside money knowing there is a problem with these early units, but I'd like to know more while I sit around waiting for the 15th to arrive.
2. I posted a pic of my Persei a few pages back and was informed that it's v1 -- to use the hercules, I was told to make sure I test the resistance on herc every time before use (already feel like I have to, since my other rig is an 8). The issue is, I bought this Persei to be safer and easier to use than the 8, so my wife could use it -- I'll still have to clean it and shit, but there's no way I can have her checking resistance every time... I am planning to buy a warranty for the likely scenario of a shorted top in my near future, but I'm also curious as to how bad shorting a top on these v1 units is. If she forgets to check resistance and shorts the unit is she just going to fry whatever circuitry is in the top, or is she possibly going to have to worry about the batteries venting? If frying the top is NBD, then w/e. If frying the top carries with it serious bodily risk, what are the plans for a v4 upgrade path?
3. Are the black wicks in the Ti rebuild kits and the newer version of the globe atomizers the same thing as a "health stone" like I'd find in a dab pipe at my local head shop?
1. What is the caveat for the early KISS Alpha Centauri units, that will need to be later rectified in the shop? I have already set aside money knowing there is a problem with these early units, but I'd like to know more while I sit around waiting for the 15th to arrive.
2. I posted a pic of my Persei a few pages back and was informed that it's v1 -- to use the hercules, I was told to make sure I test the resistance on herc every time before use (already feel like I have to, since my other rig is an 8). The issue is, I bought this Persei to be safer and easier to use than the 8, so my wife could use it -- I'll still have to clean it and shit, but there's no way I can have her checking resistance every time... I am planning to buy a warranty for the likely scenario of a shorted top in my near future, but I'm also curious as to how bad shorting a top on these v1 units is. If she forgets to check resistance and shorts the unit is she just going to fry whatever circuitry is in the top, or is she possibly going to have to worry about the batteries venting? If frying the top is NBD, then w/e. If frying the top carries with it serious bodily risk, what are the plans for a v4 upgrade path?
3. Are the black wicks in the Ti rebuild kits and the newer version of the globe atomizers the same thing as a "health stone" like I'd find in a dab pipe at my local head shop?
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Nube Scrutator
Cloud Searcher...
@ragnorokk, time to pick up a Hammer top.
You have to keep turning it on? How is your battery? What version top?
eckstrakt
Member
Batteries are good. V3 top. I have to remove the kiss cart, hold the button down and screw the cart back in to get it to ignite. Sometimes it needs to be done twice. As soon as I am done taking a pull, it resets and I get three flashes of the led when I push the button. Wash,rinse,repeat type of deal.
ragnorokk
DERP
Sure wish they weren't out of black tops, that's the only thing keeping my finger hovering, rather than pulling the trigger.
Do you have only the one cart? Maybe try a different one.
@Melting Pot @DieHard
Guys please understand that the Persei and Omicron have a limited lifetime warranty.
It's the service that we charge for. The service we charge after the first year makes sure that the customer who has one of these two units will never have to buy a new unit again just send it in for repairs.
Essentially making sure the customer never has to buy a new unit and that his vaporizer is always upgradeable.
the fees are
$10 for the touch button top upgrade if your Persei is within the first year of its warranty period.
$65 if your Persei is out of the first year warranty period. This includes a full on rebuild of your Persei. Making sure colors match, new tube, springs bottom cap.
@Melting Pot if I'm not mistaken you had a v1 Persei which we offered a v3 top replacement for free, but to get the v4 top a upgrade fee was offered for $65 because this included a full on rebuild of your unit.
As for the tester breaking down the first so fast please submit a ticket and we will handle it. The tester has a 30 day warranty and I'll be happy to replace that as long as shipping charges are paid coming back.
We can knock both items out in one ticket.
Now last issue you said your message was not replied, can you tell me your ticket number so I can take a look and see why it has not been replied to?
Guys please understand that the Persei and Omicron have a limited lifetime warranty.
It's the service that we charge for. The service we charge after the first year makes sure that the customer who has one of these two units will never have to buy a new unit again just send it in for repairs.
Essentially making sure the customer never has to buy a new unit and that his vaporizer is always upgradeable.
the fees are
$10 for the touch button top upgrade if your Persei is within the first year of its warranty period.
$65 if your Persei is out of the first year warranty period. This includes a full on rebuild of your Persei. Making sure colors match, new tube, springs bottom cap.
@Melting Pot if I'm not mistaken you had a v1 Persei which we offered a v3 top replacement for free, but to get the v4 top a upgrade fee was offered for $65 because this included a full on rebuild of your unit.
As for the tester breaking down the first so fast please submit a ticket and we will handle it. The tester has a 30 day warranty and I'll be happy to replace that as long as shipping charges are paid coming back.
We can knock both items out in one ticket.
Now last issue you said your message was not replied, can you tell me your ticket number so I can take a look and see why it has not been replied to?
Nube Scrutator
Cloud Searcher...
Saturday project... rebuilding old Kiss carts with 1.5 ohm ceramic donuts:
Quick question for clarifications sake
an out of warranty Persei would be rebuilt for 65 does that mean if mine went bad after the first year I'd get back a refurbished v3 or the v4 I see you mention new color matching tube new springs and bottom cap but not witch top it would be
You will get the latest and greatest version which includes the current touch button top.
Awesome my v3 hasn't given me any trouble but my warranty runs out in a few months glad to hear if/when it does fail I'll finally be able to get the v4 I've been drooling over the past few months
eckstrakt
Member
have tried a diff cart.
same issue.
is this an issue with the top? it isn't even a week old.
Please submit a tick t we will get on this and see what happened.
bdmonkeyj3w
Well-Known Member
Go hammer top if youre just using the herc. Fwiw i ran my herc on my v1 for months. Shorted it out on a kiss cart.
eckstrakt
Member
ticket submitted.
submitted under original ticket as directed.
thanks. hope to hear from you soon.
Darb
Well-Known Member
So for $65 we have to send in our original Persei for rebuild. Is return shipping included in that $65???
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Melting Pot
Sick & Twisted
This is what I don't understand. Warranty says when it breaks you receive the latest and greatest. Not well we didn't mean to write 3 years in your manual. So I'm going to offer u v3 (piece of shit) if u want the latest and greatest 65$ please its a service fee
If I new all this bullshit I would have bought it off e bay for half price then I would of had the extra 65 for service fee(warranty)
Anyone who was here a year or two ago knows you better buy from certified dealer you won't have a warranty.
So I did vapor warehouse
Warranty really working out for me.
Its your business run the way you want. I'm not a happy customer!!!!
But its my money I'll spend it where I want.you'll get some more of my money once I get my top fixed that's it!!!
I think I'm going to pull trigger on VB-2 give vapor brothers a try.
That should be you're money!!! I've been patiently waiting desk top,flexo.vection duction
Oh well