The Mighty/Mighty+ by Storz & Bickel

kushkush

happy camper....
any word on might + or 2?

@Cereal4dinner ...I sure havan't heard or read anything on an improved Mighty. It must be perfect already. I agree. :) The 2-minute cut-off is just right for me and preserves the bud enough to use the capsule again later. Perfect for micro-dosing or sessions if you want, or want to share. I can't believe how cool the device stays. Never hot and never even warm. Anyhow, I love reading everybody's opinions on the Mighty so just keep them coming!


:leaf:
 

LesPlenty

Well-Known Member
Company Rep
I received another replacement Mighty yesterday due to another dead LCD screen, I hope this one lasts longer as my original warranty runs out next month...seems like a new common fault that Canopy has introduced since taking over...QC going to shit?
At least Ausvapes were quick to replace it for me...great CS!
 

kushkush

happy camper....
@LesPlenty ....It's good they honored the warranty. And I do hope they can maintain the high quality of Storz & Bickel.

Can someone tell me if they use the concentrate pad and if it works well, what temp to use, and does it dirty up the chamber at all?

:leaf:
 

LesPlenty

Well-Known Member
Company Rep
if they use the concentrate pad and if it works well, what temp to use, and does it dirty up the chamber at all?
I used it a few times inverted on a bong, max temps were OK but it really needs a few extra degrees to work properly. I did not use it with the standard CU as I did not want to risk rosin in the oven as it makes oil as well as vapor with rosin.:2c:
 

vapviking

Old & In the Way
When warranty expires you will see how great S&B CS is.... 🤢🤮 even with a new replacement Mighty.....
Cheers
😎
I've found S&B customer service to be consistently good (I did have one small issue with Oakland 4 years ago, but...).

It may be their policies that you don't like? The tend to not support products much, if at all, beyond warranty period, and that can suck, since there is no after-market source to turn to for parts, service, etc.
Y'know? If they're not willing to repair, maybe they could at least sell some things, like housing, etc.

But those are larger, company decisions; I think the CS end functions quite well, albeit within the constraints of company policy.
 

jbm

Not a Vapman “beta tester”
've found S&B customer service to be consistently good (I did have one small issue with Oakland 4 years ago, but...).
I just last week got a replacement Mighty after having opened an RMA in early September. I shipped them the Mighty September 6th. I then heard nothing from them until they "fulfilled" and closed the RMA on September 22. After that I heard nothing for weeks. I left comments on the RMA page asking what was going on. I sent them email. I DM'ed them on IG and Twitter. Crickets. The mothership finally replied to tell me that they were forwarding my request to the Oakland office, who would get on my request ASAP. Yeah, sure. Another week went by and nothing. I DM'ed them AGAIN on IG. Last week, nearly 2 months after I sent them the device, they finally notified me that they were overnighting me a new Mighty. I got it last Friday. They threw in a pin and a couple coupons for my trouble. Even given Covid, that is not good customer service. Again, companies who want to charge upwards of a couple hundred bucks for a vaporizer, people will tolerate long delays ONLY if you're forthcoming and communicate with the customer. For awhile it looked like I had simply sent a device retailing for 349 dollars into the void. My RMA was closed, I had no notice of anything having been shipped to me, and the company wasn't responding to me.

BTW, an order for accessories I placed with them last November, which I have since received, is still listed as "processing" on the S&B website. Almost a year later.
 
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vapviking

Old & In the Way
I just last week got a replacement Mighty after having opened an RMA in early September. I shipped them the Mighty September 6th. I then heard nothing from them until they "fulfilled" and closed the RMA on September 22. After that I heard nothing for weeks. I left comments on the RMA page asking what was going on. I sent them email. I DM'ed them on IG and Twitter. Crickets. The mothership finally replied to tell me that they were forwarding my request to the Oakland office, who would get on my request ASAP. Yeah, sure. Another week went by and nothing. I DM'ed them AGAIN on IG. Last week, nearly 2 months after I sent them the device, they finally notified me that they were overnighting me a new Mighty. I got it last Friday. They threw in a pin and a couple coupons for my trouble. Even given Covid, that is not good customer service. Again, companies who want to charge upwards of a couple hundred bucks for a vaporizer, given long delays or good communication, PICK ONE. You cannot have both.

BTW, an order for accessories I placed with them last November, which I have since received, is still listed as "processing" on the S&B website. Almost a year later.
Last week I ordered some accessories and had them in hand within 6 days, across the country.
While I agree that your service took a long time, and something appears to have slipped through the cracks, I think your rma fell into an unfortunate time period. Availability of Mighty's has been sporadic all through the pandemic months, and Oakland was even closed for a while. Amost every product on the (US) site has a disclaimer about availability.
They did come through with a new device for you, less than 60 days, including back/forth shipping.

The 'still processing' remark on an old order does not seem significant, nor indicative of poor CS.
 

jbm

Not a Vapman “beta tester”
Last week I ordered some accessories and had them in hand within 6 days, across the country.
That order still listed as processing took over a month to arrive. When Oakland was fully open, and no one had yet heard about Covid. And again, despite repeated entreaties. As for its insignificance, I guess the devil has left the details.

I don't think that I need to be grateful for warranty service that I paid for in the cost of the device. Including shipping, For a device less than a year old.

Delays with updates are unfortunate but understandable. Silent delays are poor CS.
 
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vapviking

Old & In the Way
That order still listed as processing took over a month to arrive.
I agree, that's too long.
You didn't mention that detail, only the dangling reference on the old order, and that's the part I called insignificant.
And I only meant to say, in the end your rma was fulfilled, not that you should be grateful.
My reference to shipping was only that it was included in the time frame I referenced, not about who paid for it.
I do see that you were not given concierge-level service, but I feel you are arguing with me about it now, responding to things I didn't actually say?
Sorry if I've been mis-communicating or giving a wrong impression; I'm more than willing to drop it.
 

Vaporetto

Member
Sorry if I don't write a lot but I don't want to spam too much here on the forum without having anything new to show. As you have already discovered the works are going on, now I have no more problems of any kind with the internal measurements so I am focusing more on the design. As I was pointed out by vapviking (which I thank) the model was too anchored to the logic of the material originally used which obviously is different from wood. In the meantime, between one change and another, I had some problems with the recharging of the device so I decided to also create a version with removable batteries, nothing motivates more than the need. I took the opportunity to find a new exterior look more compatible with the characteristics of the wood, I don't know if it will be the final one and some don't like it but at least it's a new original look! I still have some work to do on this model but I feel I am getting closer and closer to a nice product. I remember that in addition to the possibility of changing the batteries with this housing, the Mighty stands alone and has a small slot on the side where you can tie a safety cord which on certain occasions can be both useful to free your hands for a second and prevent breakage due to falls that can inevitably occur in a moment of distraction, also considering the nature of the device. Here is a photo of the latest prototype, I hope you like it and as always let me know what you think!

Awesome!! Props to you!! Great proto, can't wait for the final results, I'll surely order !!
 

kushkush

happy camper....
I wonder why the LCD screen would go bad, never heard of that happening before. And I sure hope Canopy doesn't lower the Storz & Bickel standards. I'm glad Ausvapes was good to you.

Has anyone used the concentrate pad in the Mighty that can tell me how that went? Did it dirty up the chamber at all? Short session or....

:leaf:
 
kushkush,
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darbarikanada

Well-Known Member
Has anyone used the concentrate pad in the Mighty that can tell me how that went? Did it dirty up the chamber at all? Short session or....
it works great - I use it a lot; normal sessions, usually ~12 hits, starting at low temps, then 'temp-stepping'.
- bubble hash: ~.04g under the pad
- hard hash: same as above, but chop it into tiny pieces
- wax: ~.03-04g on top of the pad

with all the above, you can make cleaning easier by putting the temp @ max for ~2 min. after you're done, probably best with the mighty upright; that burns off any remaining material, reduces the likelihood of gummy residue. putting in more than the amounts I mentioned, esp. with wax, increase the chances of gummy stuff: don't overload when using concentrates.

some people don't think it's a good idea to put hash under the pad, think it'll fall down into the heating element, but (knock wood) I haven't had any issues - my mighty's coming up on 5 years old with no problems.
 

kushkush

happy camper....
it works great - I use it a lot; normal sessions, usually ~12 hits, starting at low temps, then 'temp-stepping'.
- bubble hash: ~.04g under the pad
- hard hash: same as above, but chop it into tiny pieces
- wax: ~.03-04g on top of the pad

with all the above, you can make cleaning easier by putting the temp @ max for ~2 min. after you're done, probably best with the mighty upright; that burns off any remaining material, reduces the likelihood of gummy residue. putting in more than the amounts I mentioned, esp. with wax, increase the chances of gummy stuff: don't overload when using concentrates.

some people don't think it's a good idea to put hash under the pad, think it'll fall down into the heating element, but (knock wood) I haven't had any issues - my mighty's coming up on 5 years old with no problems.
It's fun to read your experience with concentrates. Looks like I just need to start small and put a tiny ball of wax on top of the pad. I'll try that today and let you know how it goes. Your tip to increase the temp and burn of residue is good! And... yes I'll try some hash when I get some to try. :nod:

5 years with your MIghty with no problems is great! It's a beast for sure! Thanks for responding!
 

darbarikanada

Well-Known Member
Looks like I just need to start small and put a tiny ball of wax on top of the pad. I'll try that today and let you know how it goes
I've found that the best temperature for wax is in the 180-195ºC range. once you start getting clouds, you don't really need to temp-step up like with hash or flower. have fun!
 

kushkush

happy camper....
I've found that the best temperature for wax is in the 180-195ºC range. once you start getting clouds, you don't really need to temp-step up like with hash or flower. have fun!

That's great because my Mighty is always set to 180C. Tell me... when you use a capsule for flower, how many heat-ups can you get and at what temperatures? Same for concentrates if this applies to them too.

:leaf:
 
kushkush,

darbarikanada

Well-Known Member
. when you use a capsule for flower, how many heat-ups can you get and at what temperatures? Same for concentrates if this applies to them too.

I've never used capsules, and always use the mighty as a session vape, finish the load. if you read all 612 pages of this thread, you'll see that capsules are totally optional, not at all necessary, but if you want to do a short session (a few hits), you can put a small amount either in a capsule, possibly with a modified (small) liquid pad on top of the load, or in the bowl with the pad on top. some people use the mighty as a sort-of 'on-demand' vape by putting a small amount in a capsule, taking a few puffs, then quickly dumping the capsule out of the mighty to avoid 'cooking' it - and finish it later, but if on-demand is your thing, the mighty's not really the best choice.
 

Vaporetto

Member
I wonder why the LCD screen would go bad, never heard of that happening before. And I sure hope Canopy doesn't lower the Storz & Bickel standards. I'm glad Ausvapes was good to you.

Has anyone used the concentrate pad in the Mighty that can tell me how that went? Did it dirty up the chamber at all? Short session or....

:leaf:
Heat(exposure) is very bad for an LCD screen so not sure why they opted for that. Got 3 friends with a broken lcd screen, mine had held up until now, which is 2,5 year.
 

karec

Well-Known Member
I've found S&B customer service to be consistently good (I did have one small issue with Oakland 4 years ago, but...).

It may be their policies that you don't like? The tend to not support products much, if at all, beyond warranty period, and that can suck, since there is no after-market source to turn to for parts, service, etc.
Y'know? If they're not willing to repair, maybe they could at least sell some things, like housing, etc.

But those are larger, company decisions; I think the CS end functions quite well, albeit within the constraints of company policy.
well good for you... with me they were great inside the warranty, they replace my broken crafty straight away but a few months after warranty ended the replacement got broken again and since the warranty is for the buy and not the device itself they only offered me a 50$ discount on a new unit, no repair solution for my unit so for me thats bad CS but it just my opinion...

Btw with a 2$ thermal fuse and a YT video i repaired the unit so.... 2$ vs 50$ discount on a new unit judge yourself....

Cheers
😎
 

saint-82

Well-Known Member
Guya, is the mighty still the one? My mighty is from the first batch they produced. Still works fine all these later but can't help thinking there might be something better and more up to date.

I was looking at the ghost mv1 as i heard that the flavour was more consistent over the whole bowl.
 
saint-82,
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darbarikanada

Well-Known Member
Still works fine all these later but can't help thinking there might be something better and more up to date.

Troy @ 420 vape zone, who has (I think) something like 140 vapes, said mighty is still his favorite just a month ago. there's been a lot of talk of a Mighty 'plus' (they came out with a Crafty+ a while back), but nobody really knows what's going on; it may have to do with the pandemic, supply chains, etc.

Ghost went out of business. people have been selling them at big discounts, possibly because there isn't any customer service now. I never tried one, but it seemed like getting it to work just right was pretty tricky (right grind, right pack, stirring) and a lot of people found loading it to be awkward. if you want an 'on demand' vape like the MV-1, all the buzz right now is about the tinymight, but you might have to wait a while for delivery.

 

kushkush

happy camper....
well good for you... with me they were great inside the warranty, they replace my broken crafty straight away but a few months after warranty ended the replacement got broken again and since the warranty is for the buy and not the device itself they only offered me a 50$ discount on a new unit, no repair solution for my unit so for me thats bad CS but it just my opinion...

Btw with a 2$ thermal fuse and a YT video i repaired the unit so.... 2$ vs 50$ discount on a new unit judge yourself....

Cheers
😎

I think every Mighty should have that 2 yr warranty. So if it's a replacement, it's a new Mighty so it should also have a 2 yr. warranty. I'm glad you were able to save yourself some money. ;)

@darbarikanada ...good idea, I think I'll read the other 600 pages. ha! Going to try a drop of concentrate on the pad tomorrow.

:leaf:
 

karec

Well-Known Member
I think every Mighty should have that 2 yr warranty. So if it's a replacement, it's a new Mighty so it should also have a 2 yr. warranty. I'm glad you were able to save yourself some money. ;)

@darbarikanada ...good idea, I think I'll read the other 600 pages. ha! Going to try a drop of concentrate on the pad tomorrow.

:leaf:
I agree with you!!!! every NEW unit should have a 2yr warranty despite of the buying warranty... (in Portugal the law if for the unit and not the buy...) makes sense imo since its a new device, there is nothing different except the fact is sent as a replacement instead of a new buy... this way they wouldn't gave away new devices like candy and they would have to address all problems before selling them, make a more steady unit and fix everything that make the unit fail, dont get me wrong the updated Crafty+ looks like they address those problems but still imo a bad CS... after warranty.... i just want a unit that last at least double the warranty period and not one that under warranty fails a lot (like OG Crafty, sometime 3 replacements during warranty 🤮....) im not wealthy to get a 300$ unit every 2 years just because their product have problems.... after my Crafty issue i promised myself never to get another S&B product although i think they are one of the best brands around, its easy to move forward and get 10yr warranty with a DaVinci or a TM but i got a Mighty on a black friday and since my VAS got me a bunch of new different units my Mighty is working fine, rotating with others, imo that was N1 thing with the Crafty, its not built to last if you're using more than 2/3 times a day.....
Now that wood casing..... with external bats.... beautiful!!!! for me its already the Mighty+!!!
Cheers
😎
 
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