jasho said:
BHOmb.
If you used AMEX you're covered. Any dubious or new company will only get my AMEX. They don't let scammers get by. Been with them for 30 years. Have never failed me. Just won a battle with a blinds company. As always I won and they bent over backwards to avoid an active dispute.
Hopefully someone will cut off their status as a vendor if they don't get it right. Let Magic Flight in Cali know!
I'll add my
here. ANY credit card, be it AMEX, VISA or Discover, will do a chargeback for you. Just don't wait too long to do it because there are time constraints.
Here's the kicker that surprised me when I had a chargeback: Like you, a vendor filled only part of my order. However, the credit card company gave me a full refund for the ENTIRE transaction.
Depending on the dollar amount of transaction, you may or may not have to fill out some paperwork that says you tried to work with the vendor. If you have to do this, be sure to mention their online reputation and non-working phone.
Hope it all works out!