Vicki
Herbal Alchemist
It will not loosen up in time if the spring is seriously misaligned. I tried using a flathead screwdriver to move it, but to no avail.
I will process this as a warranty. When I get my new one, I will be glad to sell this at a fantastic price (serial # scratched off). Then someone here can struggle with it and "loosen it up in time."
A new product should not be like this. Obviously, this was not inspected prior to shipment.
No worries though. I am sure MF will stand by their product. I just hate being without my precious box. I feel naked.
Peace
You really shouldn't sell it after MF has done a warranty on it.