You may want to call gogo. Last I spoke to them (about a month ago), they said their email server was down. Think the right number is 425-778-4400.
IME they have crappy customer service. They do have cheap glass for cheap prices, but I've definitely made my last purchase from them.
YMMV, but IMO not worth the headache or the price for their crappy products, or hoping you get what you ordered instead of what they consider is close enough. Had one order for one item with no problems. Second order was for 3 items - 2 were not what I ordered. After countless emails with no response I called. Frustrating conversation where they couldn't understand what my concerns were and/or couldn't care less.
1 item was a chillum. I ordered a nice green one (says "Chillum pipe has nice color" right on the item page), got one that wasn't quite same shape and looked like glass was colored with baby sh*t! Black/brown/tan twist. Twist wasn't even straight and overlapped itself. Ugliest piece of glass I've ever seen! Their solution was to send back (I pay postage), and once received they would try to find a better match to what I ordered. Never did find out if they actually had what I ordered, or if they ever did. Fortunately, a less discriminating buddy of mine was glad to take it for $10. I happily sold it for that (couple $ less than I paid), instead of more headache with gogo.
Similar discussion for cheap chinese ashcatcher in same order. Both color & number of arms was wrong, but it works and doesn't look like baby sh*t - so no big. Good enough to keep crap out of my smaller glass bubbs, so it serves its purpose.
For those of you looking for a nice cheap piece to vape through, you may want to save up a few more bucks and pick one of these up for $60 +s/h - or spend a little more and grab something else from Soulshine or somewhere else.
http://ssfgglass.com/shop/shop/product/show/cid-179/name-travel-tube/category_pathway-11
There are more than a few small blowers out there who do nice stuff for reasonable prices. Why not throw some business their way instead of buying crappy chinese glass that will break easily with the slightest bump or change of water temp while cleaning? Not to mention the luck factor or headaches dealing with shady characters like gogo. You want a cheap piece to throw in your pocket, a cheap ashcather, or a cheap snap slide for everyday use? Sure. Buy the crap, but consider it disposable. I do! But, IMO not worth it for a tube or bubb you'll be using regularly.