bitchholiday said:I got my first Launch Box around July 2010. It was AWESOME!!! In the fall I began having an issue with the screen and the awesome peeps at customer service sent me a replacement Launch Box, no questions asked. They are super groovy! I was excited about this, but the down side was that they sent me a new "updated" model which requires the user to press the battery MUCH more firmly as you vape. I kept having heating problems because of this "improvement." Vaping is a slower process than smoking, so the amount of time you use the battery can seem tedious when the process is made to be awkward. (I had to press firmly enough so that it sort of hurt my fingers. Then I started using the palm of my hand, and that was uncomfortable, too). Using the batteries to heat my box became a concentrated effort. It wasn't something I could just do, which is especially important because I use my herbs medicinally, and there are times when I wake up at night needing relief, and I need to be able to do the whole processes quickly and easily. I don't want to wake up too much to fumble with batteries in an effort to apply very firm pressure. Basically, using the new box in the middle of the night became too difficult. Ugh. I finally gave up. Don't get me wrong, it is a cool box, but I don't think getting high should take so much effort. I hope they go back to the original model which was much quicker and easier to use.
I wanted to request a different one, but I didn't have the heart to complain a 3rd time. You know. It seemed like that would be too much. Still, I'm bummed because the first one I had was SUPER AWESOME.
All you need to do is remove the rubber pushback ring. It takes 2 seconds with a pair of needle nosed pliers.
I solve problems.... it's what I do.