upriver said:
...It seems like you are just enjoying stirring up trouble, zoo. ... Do you have trouble getting yours to work properly, after reading the instructions?
Perhaps it would be helpful to step back a bit. It is hard to know, really, what ever is actually going on, in any situation. It seems to be some sort of generic truth that at best we can only make careful guesses as to what experiences that any one of us has had or is having, or what sort of choices and motivations might have come out of that. The internet, and most forms of communication on it, seem only to highlight this issue -- regardless of any relation to any particular subject or product.
There have been times in the past where someone has been seeming to be acting only in a way to "make trouble", when on deeper review, some unexpected benefit is found. One of the best things about this forum is that there seems to be a good general consensus on maintaining respectful and helpful communications, regardless of the topic at hand. This consensus is the context which allows us to come to potentially learn something new and interesting.
For this reason, it is important to have clarity about how to distinguish good motivations poorly expressed from someone who is merely troll like in their behavior. For example, there is nothing wrong with anyone declaring simply "I like it" or "I don't like it" -- that is an opinion, a personal feeling, and therefore ultimately requiring of no inherent justification. The trouble comes only when someone, or people in general, attempt to coerce others with different opinions by attempting to requiring them have the same opinions as themselves. Any such attempt to "justify" an opinion as being "the only correct one" is bound to be perceived by others as coercive.
There are many different possible scenarios as to how this can play, each with innumerable variations. In one sense, it can seem that a new member may be attempting to attract attention by declaring an opinion explicitly contrary to the majority. With the appearance of a strong majority opinion, it is inevitable that someone will eventually perceive this uniformity as being a sort of "opportunity". This impression does become somewhat strengthened by what appears to be an attempt to garnish further attention by making suggestions intending to provoke one or more kinds of triggerable fear (ie, issues of safety). If this is so, then arguing on the basis of fact is, unfortunately, going to be of little relevance in a situation which is much more emotionally based in truth.
However, it must be recognized that even in this case, the attempt to convince the dissenting party to adopt the consensus opinion has itself about the same moral implications as to what appears to be an attempt by that minority to convince the majority that their opinion is somehow "wrong" or "ignorant", and should be changed due to reason "X". Both processes of force are best avoided altogether, regardless of stated opinion, else the appellation of "troll" and/or "bully" does become deserved, and obviously so.
So back to basics: Anyone is allowed to state any opinion (once). No one is reasonably going to be able to convince anyone else to adopt any particular opinion, and it is best not to try (else they become troll!). Anyone may state any (on topic) question. Any others who feel so motivated and so inclined may answer any question, doing so to the best of their ability and knowledge; always striving to present information in a manner that is as entirely complete, accurate, and without judgment as possible. People are also welcome and encouraged to tell their stories, of their experiences and their journeys, again preferably without moralizing, prejudice, or judgment. The intent is to be one of sharing, encouragement, and enlightenment -- for life is altogether too short and precious for anyone to waste any moment of it on the triviality of meaningless conflict.
If it happens that the stories/experiences that someone tells is of dissatisfaction with the Launch Box, there are (and can be) only/exactly three causes: 1) misplaced expectations, 2) incomplete technique, or 3) a faulty unit. Of these, only the last is curable by Magic-Flight manufacturing directly. Of the others, we can only suggest changed technique or altered expectations, but cannot enforce them -- for such action is purely and ultimately in the hands of the Box Owner (this is the nature of freedom). Such suggestions that anyone may make as to reasonable usage technique or expectations of outcome are only opinions -- and must be treated as such. Regardless of how strong those opinions may be, such strength is never in itself a justification to try to convince or force others to adopt them, regardless of how stated.
As such, in the current situation, an opinion has been stated. Some reply suggestions have been made, which may or may not have been perceived as helpful. Beyond that, there is not really much more that can be done. Until further help is asked for, and asked with an explicitly expressed and demonstrated intent of actually receiving and integrating such assistance as may be provided, it is definitely best to leave be.
-- Magic-Flight